
McGee Toyota of Hanover
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We are expecting baby #2 and have been searching for the "perfect car" for our growing family.. Needless to say- thanks to Mohamed Ezzeldin- that perfect car is now sitting in our driveway!! Extremely easy "perfect car" for our growing family.. Needless to say- thanks to Mohamed Ezzeldin- that perfect car is now sitting in our driveway!! Extremely easy to do business with and makes you feel safe and secure with your purchase! If you're looking for a reliable vehicle for your family from an honest dealership, call and ask for Mohamed Ezzeldin and he will take care of you! So happy we went with McGee Toyota in Hanover! More
Joe (Papa T) was very helpful from the moment my mother and I got on the lot. He showed us various cars that would fall within my budget and allowed me to look them over freely. He answered all our questio and I got on the lot. He showed us various cars that would fall within my budget and allowed me to look them over freely. He answered all our questions with ease. We took a corolla out for a test spin but it felt too small for me. Papa T suggested that we take a Camry out for a ride as that would be more along the size of car i was used to. We took the Camry out and he was right! The Camry was perfect. Papa T and the team at McGee worked with us to get the numbers lined up so i could drive the Camry home that day. Everyone we encountered at the dealership on Saturday were friendly, helpful and best of all, not over bearing or pushy. I was very pleased with my experience and i love my new-to-me Camry! More
I was quoted a certain price for a new vehicle via email. I was also told that I would get a ball bark amount on my trade by using McGee's black book link. I drove 2.5 hours to McGee just to find out that th I was also told that I would get a ball bark amount on my trade by using McGee's black book link. I drove 2.5 hours to McGee just to find out that the price quoted and "ball park" on my trade was wrong. They said they made a mistake on cars.com regarding price, that the price they quoted me didn't include doc fees (which it did and I have the email to prove it), and that the ball park trade amount using black book was to be taking off of full retail of the vehicle not an already discounted price (This is not in writing anywhere). Using their black book link my truck came in at 3200 to 4200. They offered me 650, yes 650. After picking my jaw off the ground they bumped it up to 1500. In the end they would not honor the price they already quoted me via email, we were off by only 400. I wasted 6 hours between driving and negotiating for nothing. I will be calling Toyota regarding their practices. More
I test drove a Prius at the end of August. Gave a $2500 check to hold the car over Labor day weekend. I changed my mind about the car. I was assured from the salesman and everyone that there was no problem check to hold the car over Labor day weekend. I changed my mind about the car. I was assured from the salesman and everyone that there was no problem getting my money back. Here it is September 19th. And although the check cleared and went into their account on September 4th. I still have not been able to recover my deposit. The business Manager and General manager will not respond to me. The internet salesperson Josh Hetzel, my first contact, has been attempting to get my money refunded. His own people have been lying to him, saying the refund was mailed out. If you are driving over to their dealership, just keep on driving, do not stop. If you call for help, the person you are calling for will be out that day, Trust me. More
Mohamed Ezzeldin was very friendly and helpful. He was honest and has gone above and beyond to make my car purchase an enjoyable experience. I would definitely recommend a friend or family member to him. honest and has gone above and beyond to make my car purchase an enjoyable experience. I would definitely recommend a friend or family member to him. I had a great experience purchasing my new Toyota at McGee Hanover Branch they are very professional and did an excellent customer service at all the time. More
Hi, I recently purchased a Toyota Scion from McGee Toyota. Our salesperson was Joe Tringali. I did not feel pressured by him and enjoyed talking with him. I had just been in an accident that totale Toyota. Our salesperson was Joe Tringali. I did not feel pressured by him and enjoyed talking with him. I had just been in an accident that totaled my car and was pretty much a wreck as I have not had much success in my last couple car purchases. He was very kind to me and I appreciated his approach. I would definitely recommend him to any friend looking to purchase a car. I would have emailed sooner but I misplaced his card in all the confusion. I was happy to find it today because it had been on my mind to thank him. PS So far I love the car! Thanks. More
I purchased a used 2012 Sienna from the McGee Used Car Annex. We were promised a new carpet/mats throughout the car to address an odor issue. The sales associate told us there was a "spill" in the back Annex. We were promised a new carpet/mats throughout the car to address an odor issue. The sales associate told us there was a "spill" in the back seat We brought the car back 2 days after purchase. Picked up the next day and only 1/3 of carpet was replaced. Called repeatedly the next 4 days to have this addressed. They did not do the work promised. Never received a call back. I had to DRIVE to the dealeship to actually talk to someone and get this addressed. I live 27 miles from the dealer. Very inconvenient on top of this customer service issue. The manager only then agreed to replace all of the carpet as promised and use 24 hour deodorizer to address the odor issue in the car. They had no loaner car for me so I had to drive home with the car. This should have been addressed over the phone. The sales associate and manager also knew my wife was 8+ months pregnant and still would no cooperate by returning calls and addressing the matter promptly. My wife had the baby the next day. I get home from hospital 2 days later. Again I call to arrange to have issues addressed. Again it takes days for my to get a call back. Then finally after another 3 days of waiting they call to tell me to drop car off at rental agency closer to home. Drop car off on a Monday. Entire carpet is replaced but beat up floormats still in the car. Odor is better but not 100 percent gone. Also when car was returned they were supposed to give me my copy of the paperwork. Failed promise again. We were also promised a gas voucher the day we purchsed the car because the gas was empty and WE had to fill it up to get home. Car was returned with less than 1/4 tank of gas. More failed promises. I immediately called about the missing paperwork and gas tank. This was a Wednesday. It is now Monday and I still do not have my paperwork and gas money, which was supposed to be mailed to me. I have never been so angry about a purchase on any level in my life. It might be one of two individuals but I will never recommend this dealership to anyone. I have no faith and tolerance left with this dealership. Any furhter issuses I have with this vehicle will be addressed by another Toyota dealership. More
My husband called twice to confirm availability of car before driving almost 2 hours today to purchase the vehicle. Was told it was sold LAST WEEK. Extremely disappointed. They told it was an honest mi before driving almost 2 hours today to purchase the vehicle. Was told it was sold LAST WEEK. Extremely disappointed. They told it was an honest mistake as they are updating their dealership and apologized for their mistake. More
I had an awful experience at McGee Toyota. I was actually a former customer of theirs but will never do business with them again and would not recommend them to anyone. They sent out a marketing flyer with a a former customer of theirs but will never do business with them again and would not recommend them to anyone. They sent out a marketing flyer with an offer for a trade-in on my current truck (which I purchased from them, so they know exactly what it is). Since the price seemed too good to be true, I called and verified what they were saying (the trade in offer was above book value), negotiated the price on a new truck, and confirmed multiple times with them that all the numbers were correct. It's about an hour and a half drive, so I specifically negotiated the price over the phone and confirmed as clearly as I could. I understand that they needed to see my trade-in to verify the value, but agreed that as long as the truck was in the condition I said it was, then they would give me the deal. When I show up to buy the truck, the sales rep I spoke with (Josh), whom I spoke with probably five or six times during the day and confirmed all of these details with, hands me off to another rep and disappears. Then the deal we negotiated is no longer valid, they won't give me the price we agreed, and Josh is conveniently nowhere to be found (they agreed my trade in was in great condition but still wouldn't give me the agreed-upon price for it). They can't possibly understand why he would offer me such a great deal (and the great deal is the only reason I drove 90 minutes to get there). They won't honor what was discussed on the phone, won't stand by their word, and won't do anything to try to make it right. From reading other reviews afterward, this seems to be a very common tactic they use - say anything over the phone and promise you the world to get you to the showroom, then the whole story changes when you get there. It's a classic bait and switch tactic, it's completely unprofessional and unacceptable, and places like this are what give car buying a bad name. I would not recommend anyone do business with this dealership; there are many other fine Toyota Dealerships in the area that will treat you with respect and honesty. The only reason to even consider this place would be price, but my experience shows that whatever price you think you're getting when you speak with them is completely subject to change when you get there. Take your money elsewhere. More