McGee Toyota of Hanover

My wife and I were looking for a white certified pre-owned Highlander and McGee Toyota had one in their inventory. Rob Bergo was our salesman and from the moment we introduced ourselves he went out pre-owned Highlander and McGee Toyota had one in their inventory. Rob Bergo was our salesman and from the moment we introduced ourselves he went out of his way to help us. We had our two year old son with us, and Rob let my wife and I go on two separate test drives so one of us could stay behind without movimg our car seat. He did a great job of explaining and demonstrating the various features of the Highlander and was cleary very knowledgeable. It was a Sunday, but Rob opened up the service waiting room to give our son room to run around amd play some games that they had, he even made us popcorn! We did our negotiations in the waiting room away from his desk which was so helpful. We came to terms and reached agreement on the vehicle. I also had a positive experience with Dave Proctor in financing who helped my wife and I with our payment plan, etc. Dave demonstrated competence amid experience in his practice, in addition to being very friendly. By the end of the afternoon we were driving home in our new car. But not before Rob helped us move our possessions out of our old car and into the Highlander. Just a great car buying experience overall and would recommend McGee to anyone looking for a Toyota. More

Today March 27, 2013, I went to McGee Toyota Scion at Today March 27, 2013, I went to McGee Toyota Scion at 860 Washington St Hanover, MA 02339 I am very happy to see the seller name is Rob Burgo and hi Today March 27, 2013, I went to McGee Toyota Scion at 860 Washington St Hanover, MA 02339 I am very happy to see the seller name is Rob Burgo and his friend is an Asian who is also the seller They were very eager to help me buy a beautiful car I bought my car for Toyota Sienna LE 2013. and the price is very low if you are compare with some where els Here they work very thoughtful. I have been serving coffee and a few drinks I love their work and customer service ... I think if you need to buy a car, this is the best place for ever Hoang Nguyen More

During a recent visit to McGee Toyota, I brought my elderly mother who was in the market for a used vehicle. (by chance we were in the vicinity , McGee was not our intended destination for car shopping elderly mother who was in the market for a used vehicle. (by chance we were in the vicinity , McGee was not our intended destination for car shopping) We came to look,not to purchase. The sales person we were directed to was Kenny Banks . He was friendly, knowledgeable, patient,and attentive to mother's desires in a vehicle . She made the purchase that day! Kenny's customer service skills are exemplable! More

Incredible group of people. They all worked hard to get me in the right vehicle at the right price. I would reccomend this group to everyone. me in the right vehicle at the right price. I would reccomend this group to everyone. More

Let me preface this by saying: I understand car sales is a shady business, and shame on me for assuming I would be treated the way I treat people. To say that I felt deceived and treated like someone that a a shady business, and shame on me for assuming I would be treated the way I treat people. To say that I felt deceived and treated like someone that accepts any BS they spoke as the truth is an understatement. My experience is likely the result of incredibly poor communication between the sales managers and sales people, combined with a total lack of respect for me as a customer. Let me also add, I was not looking to screw them out of making money. I respect the fact that they are doing a job, and likely have families to support. They deserve to be compensated. Evidently the problem was, I was trying to make a fair deal, rather than a one sided deal filled with outright lies…foolish me!!! Here is the short version, I was looking to buy a used car and ultimately found the one I wanted. I negotiated what I thought was an acceptable price. The car was listed at $15.9k, and we eventually agreed to $14.2k. While filling out the final paper work, my wife noticed that the exact car I was about to buy was priced on the McGee Website for about $14k. Obviously, this was less than my agreed upon price and about $2k less than the salesperson (Jim Duffy) said the car was listed at. After pointing this out, Jim talked to a manager and told me ‘the online price was reduced as soon as he and I agreed to a price. The online price drop is a way for the dealership to drive foot-traffic into the dealership by essentially saying LOOK AT OUR GREAT PRICES.’ I immediately questioned that explanation since it was hard to believe that a website would be updated 5 minutes after he and I verbally agreed to a price. After leaving the dealership, and reading the online listing in more detail, I noticed that web posting said the price was dropped 4 days prior to my visit to the dealership. Basically, I was fed a BS excuse when I caught them trying to screw me. BTW, the car was still showing $14k, 2-3 days after my deal fell through, only to be increased to $15k about 4 days later…funny how that happens. After sending an email to someone, I received a call and an empty apology from Emily Holland (online sales person) with more BS. Their error was a result of the online sales people not talking to the in-person sales people. I guess this happens often, and they are working on those issues (keep working on it). I made them a final offer, and was told I would receive a call back. After not getting one, I called the next day, and to no surprise no one knew of my counter-offer. In the end, we did not make a deal, despite the fact that I was still willing to give them my money. They refused to budge off the price after I caught them living up to their stereotype of sleazy car dealers. They continued to try and muscle and lie to me. My advice to any prospective buyers, these people think you are stupid and will lie to you, and even when caught in a lie rather than saying, ‘we made a mistake let’s see how we can get this deal done,’ they will feed you more BS. More

Working with Joe to lease a new car was so easy and affordable we came back and leased a second Toyota a month later. I recommend seeing Joe Tringali at McGee Toyota to anyone who needs a new car. Th affordable we came back and leased a second Toyota a month later. I recommend seeing Joe Tringali at McGee Toyota to anyone who needs a new car. Thanks yet again Joe! More

McGee Toyota came highly recommended by a coworker who has bought 5 cars from them since 1986. Now I can see why she kept going back! Joe was very helpful and super friendly. He was a pleasure to work has bought 5 cars from them since 1986. Now I can see why she kept going back! Joe was very helpful and super friendly. He was a pleasure to work with and made the process of getting a new car so easy for me! More

Joe is an outstanding salesperson! He focuses on the Joe is an outstanding salesperson! He focuses on the customer and provides exceptional customer service, going beyond the expected. Joe is a pleasur Joe is an outstanding salesperson! He focuses on the customer and provides exceptional customer service, going beyond the expected. Joe is a pleasure to work with! It is because of him I purchase my car at McGee, there is another dealership closer to my home . More

We came to the dealership to buy a used car but Joe encouraged us to lease a new auto which worked out much better. Thanks Joe! encouraged us to lease a new auto which worked out much better. Thanks Joe! More

Joe was a pleasure to work with. He was extremely helpful and made the whole process extremely easy. There were no questions that went unanswered and no tactics to delay me to stay for a certain dea helpful and made the whole process extremely easy. There were no questions that went unanswered and no tactics to delay me to stay for a certain deal. More