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McGee Toyota of Hanover

Hanover, MA

4.7
2,066 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,066 reviews

May 18, 2014

bait and switch I responded to an add for a 2014.5 camry XLE advertised at 20600 on saturday evening. Bill Thomas emailed me saying on sunday morning it was still av More

by anniesgirl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Thomas
May 19, 2014 -

McGee Toyota of Hanover responded

Mary, thank you for letting us know about your recent visit to our dealership. Customer satisfaction is our number 1 goal and if you are not happy then we are not. Our dealership is a virtual dealership throughout many websites. We have thousands of customers looking at our vehicles everyday. We sell cars over the phone, online and in person. We are sorry that the vehicle you came in on was sold before you came in that day. Unless we have a deposit on a vehicle we cannot hold it if someone wants to purchase it. We have plenty of Camrys with the same options that you want in stock. I sincerely apologize that you feel that we bait and switched you, that was not our intention. We would still love to earn your business. By still offering you the $13k for your trade with a payment of 249 a month(with approved credit) on the new Camry you test drove. Please contact me directly at jbalzano@mcgeecars.com. I am confused as to what happened, I was told this was the offer that was given to you. Please reach out to me to resolve this issue and thank you for bringing this to my attention. Jessica Balzano Client Care Manager 781-826-8333 jbalzano@mcgeecars.com

April 26, 2014

Excellent experience with dealership and sales rep. After visiting four dealerships, we were instantly impressed with both the facility and staff at McGee Toyota. Our sales representative, Vernel Willi More

by hnpvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 20, 2014

Great Overall Experience We went to McGee to look at a New Camry Hybrid. We were introduced to Vernel Williams, the hybrid specialist. He was polite and very knowledgeable of More

by Artimatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gavin
Apr 22, 2014 -

McGee Toyota of Hanover responded

Thanks for letting us know about your experience here at Mcgee Toyota! Customer satisfaction is our number 1 goal. We are glad you are happy with your new Camry Hybrid. Please feel free to call or stop by if you have any further questions.

April 09, 2014

Got a New Ride for Low Monthly Payments--What's Not to Love? I was feeling anxious that my 12 year old Corolla was on its last legs. It was time to change out the catalytic converter and that was going to be bi More

by JInH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2014 -

McGee Toyota of Hanover responded

Thank you for letting us know how happy you are with your recent purchase! The new Corolla is really nice and we hope the vehicle will treat you well for many years to come. If you have any questions be sure to contact us or stop on by. We thank you for your business.

April 07, 2014

Dave Dinger... "AMAZING".....within minutes he found my "DREAM CAR" and I LOVE IT!! Need a car... see Dave at McGee, GREAT EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Susanne F. More

by Susanne Falardeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dinger
Apr 18, 2014 -

McGee Toyota of Hanover responded

Thank you for letting us know how happy you are with your experience here at Mcgee Toyota. Feel free to contact us if you need anything!

March 18, 2014

I would highly recommend Vernel from McGee Toyota in Hanover if you are in the market for a Toyota vehicle. He was friendly, knowledge and did not exhibit the trademark "pressure" that a lot of people e More

by mahoneywf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gavin
Apr 08, 2014 -

McGee Toyota of Hanover responded

Thank you for time out of your day to let us know about your recent visit! Vernon consistently goes above and beyond for our customers to ensure their satisfaction. Congrats on your new vehicle also! If you have any further questions, be sure to contact us or stop by. Thanks again, Ray Lima rlima@mcgeecars.com

March 18, 2014

Dealership is rotten. Mr Alan Miller has difficulty telling the truth. Owner will not return e-mails. Stay away from this place for many reasons. More

by Patkenjud123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 08, 2014 -

McGee Toyota of Hanover responded

Thank you for providing this feedback. I regret hearing that you had a poor experience here. Customer satisfaction is our top priority and we are constantly trying to better that experience. If you have any further questions, please feel free to reach out to me. Regards, Ray Lima rlima@mcgeecars.com

March 13, 2014

Was brought to McGee because of their website and pricing. Spoke to Chandler to see if the 2013 new Toyota Avalon was on the lot and if the price on the website was correct at $30,346. I was told t More

by CapeCodRealtor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Channing, Chris McLoughlin
Apr 08, 2014 -

McGee Toyota of Hanover responded

I am sincerely sorry that your experience was not up to par. We try to list all of Toyota's incentives and rebates upfront so customers know that these rebates exist on the vehicles. Thank you for taking time to leave feedback. Regards, Ray Lima rlima@mcgeecars.com

March 10, 2014

They practice what they know to be very deceptive pricing practices. The advertise prices online that they can not deliver on. When we decided to talk about pricing, everything came out as payment amounts ju More

by dave100599
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike DiTullio
March 10, 2014

By far the worst Toyota dealership I encountered during my vehicle search. McGee qualifies as THE WORST for many reasons, but notably for the deceiving and false car pricing shown on their website and the More

by minijega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Myles
Apr 08, 2014 -

McGee Toyota of Hanover responded

Speaking for our entire team, I apologize that you feel you were misled. I understand that being authentic in our business proceedings is key to our success. We want our customers to know of all rebates and incentives that Toyota offers so they can get the best possible price. Regards, Ray Lima rlima@mcgeecars.com

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