McGee Toyota of Hanover

Poor communication during service Cost were charged that had nothing to do with problem. Certain work authorized not completed. No communication of total anticipated estimated costs. Cost were charged that had nothing to do with problem. Certain work authorized not completed. No communication of total anticipated estimated costs. Overall experience was less than ideal. More

Thanks! But No Thanks It Took almost 2 hours for a scheduled oil & change. even the review sucks... thanks, but no thanks. Hope you guys do better next time. It Took almost 2 hours for a scheduled oil & change. even the review sucks... thanks, but no thanks. Hope you guys do better next time. More

Recall on 2018 Tacoma - automatic break sensor Took my truck in right away. Was out it under an hour. Nice waiting area with wifi, was able to bring my computer and work while I waited. Took my truck in right away. Was out it under an hour. Nice waiting area with wifi, was able to bring my computer and work while I waited. More

Service I was warmly greeted by smiling, friendly staff. They were extremely helpful. Informed me of how long the estimated time for service would take and t I was warmly greeted by smiling, friendly staff. They were extremely helpful. Informed me of how long the estimated time for service would take and they were very accurate with that estimate. I typically dread having to bring my car in for service but I’m looking forward to my next service appt at McGee Toyota. More

READ BAD REVIEWS BEFORE BUYING ! The dealer damaged my car before delivery ! Me and my wife bought a 2016 Toyota Highlander with only 23.000 miles at Mcgee Toyota on March 5t The dealer damaged my car before delivery ! Me and my wife bought a 2016 Toyota Highlander with only 23.000 miles at Mcgee Toyota on March 5th 2019 . The salesman didn't offer much help . I inspected the vehicle on my own and took some pictures as i liked the car . We filled all the paper work and had to wait a few days for registration and other things to be finished . On the day we went to pick the vehicle i found two huge scratches on the quarter panel on the passenger side . Waldomiro ( the salesman ) insisted the damage was there and that i had missed it . It was not there i insisted .I asked him to look at the own Toyota website pictures or check with the dealers photographer . He left and after a few minutes came back and claim all the pictures had been deleted . I tried finding the pictures on my phone but at this point i was so mentally distressed that i couldn't find them . He insisted that the damage was there and that i had missed them during my first inspection . I was disappointed and even started to believe him . After driving 40 miles to pick up the car at the end of the day with all paper work done , car paid for , registration and taxes paid , i felt i just had to take the car . I left the dealer very disappointed . Two weeks after that i was deleting some pictures on my phone when i found all the pictures i had taken .The car had no scratches and i have the pictures to prove it . After calling and trying to resolve this for two months with three managers , the dealer refused to do anything about it . Including General Manager Errol Gaudette saying that too much time had passed . That's it i guess ! Once they get your money they give you the finger on your way out . I wish i had read all the reviews before buying here .I put so much trust on the Toyota brand that i thought the dealers were as reliable as the vehicles itself .Bad mistake . I'll be posting this review on YouTube as well as every customer has the right to know who they are buying from and how they can possibly be treated in the future .Errowl claimed used cars had scratches and off course they do .But not the car me and my wife bought . I wish i could post before and after pictures here . If they did this to me , a new customer , imagine those who trust them blindly ! More

Always professional The service department listens to all of my concerns and or issues, and takes care of them. Jim picked me up the other day from a doctor appointment ( The service department listens to all of my concerns and or issues, and takes care of them. Jim picked me up the other day from a doctor appointment (he waited 20 minutes) he was polite and friendly. Donna F. Is always there to help. She came out to me while I was in my car (I had a back spasm) and processed my payment. Steve Hall was our very first salesman because of him from the start we are now part of the Mcgee family. More

I am glad I bought the Prius . It is a smooth and quiet ride It was a quick decision on my part to buy the car .But I have no regrets . The only Thing is , now I have to go to collage , to learn all the diffe It was a quick decision on my part to buy the car .But I have no regrets . The only Thing is , now I have to go to collage , to learn all the different buttons & switches for the safe operation of the Vehicle . Not so easy at my age . But I will manage . Steve Hines , my salesman promised to tutor me !!! More

Tire replacement and oil change Great team service at Mcgee, Dave Hill is outstanding, very patient as well as open and honest, I will return to McGee for all of my service!! Great team service at Mcgee, Dave Hill is outstanding, very patient as well as open and honest, I will return to McGee for all of my service!! More

It was great As always the service appointment was easy to arrange. The service was efficient and personal approach.. I will continue to use the service for my 20 As always the service appointment was easy to arrange. The service was efficient and personal approach.. I will continue to use the service for my 2005 Camry. More

2019 RAV4 Steve Hines @ the Hanover dealership was a Gem, he went over all the finances, and finally all the options that my new RAV4 offered. This was my 4th Steve Hines @ the Hanover dealership was a Gem, he went over all the finances, and finally all the options that my new RAV4 offered. This was my 4th RAV4 purchased at this dealership and I will continue buying my vehicles there. The professionalism of your staff as well as the service area can't be beat!! More