McGee Toyota of Hanover

Got us in "our car" The folks at McGee helped us get exactly what we were looking for - a 2019 Rav4 Hybrid XLE in Super White with beige interior and the complete comfort The folks at McGee helped us get exactly what we were looking for - a 2019 Rav4 Hybrid XLE in Super White with beige interior and the complete comfort package. It took a month for the vehicle to make it to the dealership, but it was worth the wait! Amazing vehicle. I've got almost 1000 miles and I'm getting 46.1 mpg average right now!! More

Great service Service is done in a timely fashion. The waiting area is inviting and comfortable with free drinks and snacks. Service advisors are knowledgeable an Service is done in a timely fashion. The waiting area is inviting and comfortable with free drinks and snacks. Service advisors are knowledgeable and informative. The toyota care plus is a nice feature when buying a new vehicle and then the option to add on for additional years is economical. More

Good experience The team was easy to work with, understood what I was looking for and was able to meet my needs. I left very satisfied with my purchase. The team was easy to work with, understood what I was looking for and was able to meet my needs. I left very satisfied with my purchase. More

Great fast service Car was towed in approximately 9:00 am and I had it back early afternoon quick efficient service and kept us updated on the progress Car was towed in approximately 9:00 am and I had it back early afternoon quick efficient service and kept us updated on the progress More

Interaction with Errol Gaudette This is a follow-up on my previous review, I mentioned that I had to deal with management on my 2019 Toyota Avalon with Patrice Hillier and the Genera This is a follow-up on my previous review, I mentioned that I had to deal with management on my 2019 Toyota Avalon with Patrice Hillier and the General Manager of McGee Toyota, Errol Gaudette. Anyone that has to deal with this manager, be forewarned. He is very impersonal. Having to deal with my vehicle situation with Errol, he never once used pleasantries, never addressed me by name during emails, always wrote one-line emails, and his customer service skills are quite frankly, terrible. Being a customer facing profession, he needs to work on that aspect of his position. Honestly, I would give him zero (0) stars if I could. I have worked in customer service for almost ten (10) years and he should at least have the decency to care about his customers. I understand he was aggravated about the whole situation (as was I), but that doesn’t give him the right to blow this customer off the way he did. More

David Hill and his staff are outstanding! Best service department in New England! I can rest assured that the repair will be done correctly. Always a pleasure to have the vehicles serviced at Best service department in New England! I can rest assured that the repair will be done correctly. Always a pleasure to have the vehicles serviced at McGee Toyota. More

Purchase of a new car The dealership had a good selection of cars. The sales staff was knowledgeable and friendly. Everyone was easy to work with and we quickly found what The dealership had a good selection of cars. The sales staff was knowledgeable and friendly. Everyone was easy to work with and we quickly found what we were looking for. More

Great place McGee Toyota service center is very comfortable and inviting. You can watch tv, read or use devices. The show room is large and bright. The bathrooms McGee Toyota service center is very comfortable and inviting. You can watch tv, read or use devices. The show room is large and bright. The bathrooms are clean. There is coffee and snacks available. I have been going there for years and I am always satisfied with everyone I meet. The place is great especially now that it has been remodeled. More

Great experience Very easy in and out, they listened to what needed to be done and took care of it. It was very easy to make the appointment . Very easy in and out, they listened to what needed to be done and took care of it. It was very easy to make the appointment . More

Dave Hill Service David Hill always provides excellent customer service. He goes above and beyond what I would expect from a Service Advisor. He treats customers like f David Hill always provides excellent customer service. He goes above and beyond what I would expect from a Service Advisor. He treats customers like family! More