McGee Toyota of Hanover

McGee Toyota was very informative as to what and why I needed work done on my Toyota Corolla. The car runs beautifully now and all work was done in a timely manner and I was given free shuttles on two day needed work done on my Toyota Corolla. The car runs beautifully now and all work was done in a timely manner and I was given free shuttles on two days which I very much appreciated. More

The dealership took care of the service call professionally from beginning to end. I was able to make the appointment on line and they confirmed the date and time. They advised me how long the a professionally from beginning to end. I was able to make the appointment on line and they confirmed the date and time. They advised me how long the appointment would take and were very accurate. The waiting room was very clean and comfortable with plenty of seating for all customers. More

Although Dottie was very pleasant, I felt that she was too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it was in for servicing. I don not know much about how cars work and needed a personal explanation for what was being suggested. Dottie arrived after I sent in my response and was very helpful - but too late. She didn't know that I had already responded. The use of computer conversations is not good for relationships. I will probably take my servicing elsewhere. Hire more help so that McGee can take care of it's customers!! More

Dealership had my 2nd choice of vehicle. ..appears that Toyota no longer supplies sufficient new vehicles to allow potential customers to "shop" by hands on comparison. This model of commit ..appears that Toyota no longer supplies sufficient new vehicles to allow potential customers to "shop" by hands on comparison. This model of committing to such a major purchase without hands on familiarity of the vehicle is not in the customers' interest. More

Everyone is professional and friendly and they get you in and out for service. They also give you a detailed report and make suggestions for additional services if they are required. and out for service. They also give you a detailed report and make suggestions for additional services if they are required. More

They as a group seem very interested in customer satisfaction with follow up messages to make certain things are going smoothly. satisfaction with follow up messages to make certain things are going smoothly. More

This was my third visit for service at the dealer. Mark has been the service advisor and I find him very helpful and personable. I think he recognizes that I try to maintain my car and works very we Mark has been the service advisor and I find him very helpful and personable. I think he recognizes that I try to maintain my car and works very well with me on keeping it in great shape without breaking the bank. No upsell...just very upfront with what it needs and what has been done in the past. The dealer I bought my 2018 RAV4 Hybrid has been fine but my experience here for service is better despite it being a bit further away. Well worth the trip. I might add that while I waited, I inquired about a new car and was offered a test drive. Sales person was very relaxed and realized I was exploring a future purchase and was completely at ease about it. I like working with people who are more focused on being helpful and friendly. Definitely a great dealership all around. More

I would like to thank all the staff at McGee Hanover. Peter, Amanda and Andrew were all amazing. I was a little nervous since it was my first time ever buying a brand new car. But the staff at McGee real Peter, Amanda and Andrew were all amazing. I was a little nervous since it was my first time ever buying a brand new car. But the staff at McGee really took care of me. I did not once feel pressured. I was able to get an amazing price for the car and color I wanted. if I had to get another car I would purchase it at McGee Hanover. Peter was friendly and incredibly knowledgeable of the vehicle I purchased. He took the time to inform me and show me all the cars features and connect my phone to my new car. Peter provided outstanding customer service. I highly recommend purchasing a car from him ! Thank you Peter! More

My car salesman, Rich, was sincerely interested in making my experience at McGee Toyota, a 5-star one. He was friendly, professional, knowledgeable, kind, thoughtful, and conscientious. I have a deep appr my experience at McGee Toyota, a 5-star one. He was friendly, professional, knowledgeable, kind, thoughtful, and conscientious. I have a deep appreciation for the teamwork at McGee Toyota. I came to McGee Toyota in 2017 after 28 years of successfully leasing Toyota cars at Copeland Toyota, and I leased my 2018 Toyota Corolla. When the lease was up, I had the good fortune of being able to purchase the car at lease end. Fast forward four and a half years, and on 01/23/25, I was rear-ended in a car accident. Traumatic. My 2018 Toyota Corolla, with only 31,000.00 miles, was totaled. I returned to McGee Toyota on 02/28/25, distraught. My relationship with McGee Toyota had grown well over those years, and I felt like I was part of their family. At every service visit or impromptu visit (I had a few of those), I was greeted with professional, attentive care every time. One doesn't always know just how much they're appreciated until they need someone's help. On 02/28/25, I needed the McGee team's help to find me a new car in record time. Faced with very few rental car days left on my car insurance, I was a bit stressed. I experienced so much relief that day knowing I was in good hands. I was in familiar, good hands, and I felt so appreciated as a long-standing McGee customer. It doesn't get better than that! I have received much love, appreciation, gratitude, care, and compassion at McGee Toyota! Thank you! More