McGee Toyota of Epping

GREAT Experience I am taking the time to write this letter of review, because I felt compelled to share my experience at Hurlbert Toyota in Epping, New Hampshire. My w I am taking the time to write this letter of review, because I felt compelled to share my experience at Hurlbert Toyota in Epping, New Hampshire. My wife and I have happily owned a Toyota Prius II that I purchased new from another Toyota Dealer in 2011 and we had discussed the feasibility of perhaps trading for a newer and possibly upgraded model. I began my extensive "Home Work" on line and recorded a variety of prices and options. I then ventured out to various dealerships to explore who would give us the best "deal". After going to several dealerships and meeting with different sales associates, I became more and more frustrated as I did not feel I was getting a "fair" deal on the purchase of a new car with an immaculate trade-in vehicle. I finally saw the Hurlbert Toyota/Scion Advertisement and checked out their website. I E-Mailed my interest to them and received an immediate response from salesperson; "Dave Jarry" and Sales Manager; "Jason Glaser". Although I had not done business with that Dealership before, they had the vehicle I wanted in their inventory so I thought I would give it a try. I arrived at the dealership, asked for my two contact people by name and met with both. I showed them my research, laid out for them what I wanted, and they went off to review and discuss options with "the powers to be" in an effort to satisfy my request and provide me with the best "deal" they could give. They returned within a short period of time, had my trade-in vehicle appraised and were able to give me a fair and acceptable trade-in price for my 2011 Prius. In addition, they offered a reasonable price a new Prius III that I was interested in which we decided to purchase. After meeting with the warrantee/loan person and transferring our belongings, we drove away in the NEW car we had just purchased, and left Hurlbert Toyota dealership very happy and satisfied customers. We could have purchased a vehicle at any dealership, however the decision to buy at Hurlbert Toyota was made possible as a direct result of the interaction with the Sales Person, Sales Manager, and the dealership's willingness to meet what I felt was "reasonable" terms and offer me an acceptable deal. They were extremely friendly and made us "feel at home". I am sure that my wife and I will be very happy with the purchase of our new Prius for years to come, and feel we have made some new friends. More

Great experience I located the car I wanted on-line. The folks down there made the whole experience smooth and easy. The price was unbeatable. They were so friendly an I located the car I wanted on-line. The folks down there made the whole experience smooth and easy. The price was unbeatable. They were so friendly and helpful that my wife purchased a new car there several days later. More

John Norton was very informative and patient. He showed me the things I did not know the vehicle even had, a lot of the same features the last dealership did not take the time to do. I thought car buying w me the things I did not know the vehicle even had, a lot of the same features the last dealership did not take the time to do. I thought car buying was hard to do. This salesperson changed my views on the whole process. More

We have purchased our Toyotas from Ara Kosandin and have sent multiple friends and everyone has been very pleased with the level and quality of service during sale. We had purchased one vehicle at another T sent multiple friends and everyone has been very pleased with the level and quality of service during sale. We had purchased one vehicle at another Toyota Dealership, (Only because Hurlbert did not have the vehicle in stock, should have waited!) their service department did not assist in any way with the vehicle that they delivered. So I brought the vehicle to Hurlbert Toyota Scion they were able to find and repair the problem. The problem has not reoccurred. Steve Mills really went the extra distance to make sure that this problem was resolved. He went well beyond my expectations. More

If you are looking to buy a really good, reliable car and wish to deal with a no-pressure salesperson, go to Hurlbert Toyota in Epping, NH, and ask for Howie Locke. Whether you end up buying a car or not, yo wish to deal with a no-pressure salesperson, go to Hurlbert Toyota in Epping, NH, and ask for Howie Locke. Whether you end up buying a car or not, you will not be pressured. Mr. Locke is exactly the kind of salesperson I value: professional, straight-forward with a true customer service ethic, extremely knowledgeable, courteous, and attentive to you and what *you* are looking for in a car. Mr. Locke took the time to answer all of my questions about my new car even after I had signed the deal and had the keys in hand. I purchased a great certified pre-owned car for a fantastic deal! I couldn't be happier with my new car! Gene Lock in the financial department also contributed his professional excellence to my extremely positive experience. This is the second car I have bought from Hurlbert Toyota and I will be back to buy my next car there as well. The car I just traded in was the first car I bought at Hurlbert: a 1996 Toyota Camry with nearly 240,000 miles on it! I give Hurlbert Toyota my highest recommendation. Be sure to ask for Howie Locke. You will be very glad you did! More

took 2004 prius in for minor recall work and wound up with damaged water pump which had never been a problem and no sign of leakage...service manager extremely rude and master technician like talking to with damaged water pump which had never been a problem and no sign of leakage...service manager extremely rude and master technician like talking to the wall.....now faced with $300 bill for new water pump...will never go back to Hurlbert!! More

Background: Last September I bought my third Toyota from Hurlbert Toyota. I also referred my fiancee and daughter-in-law to Hurlbert's where they bought their Camry (fiancee) and Scion (daughter-in-law). Hurlbert Toyota. I also referred my fiancee and daughter-in-law to Hurlbert's where they bought their Camry (fiancee) and Scion (daughter-in-law). I also bought three Nissans form these people when the previously worked at a local Nissan dealer. So "Why"? The why is that Hurlbert Toyota is absolutely the best dealership that I've ever dealt with in 50 years of buying cars. And the four people that I named are the biggest reason that I make this statement (I followed them here). Tom Carlson, who was in sales prior to becoming a service manager at Hurlbert's, sold me the first of the vehicles mentioned above, and it was the first time in my life where I was not pressured but was treated with respect and dignity, not just somebody to make a sale. I believe that much credit goes to Ara, Tom's sales manager, who I imagine established this positive sales environment. I also receive the same outstanding service from Nick, who is now my salesman of choice, so that reinforces my belief in Ara. Part of buying a car or truck is financing and processing the paperwork. Gene has handled all six of my purchases as well as that of my fiancee and daughter-in-law. In every case Gene has found the best financing and put together the best package for us. He is quick, efficient and professional but he's also patient and helpful, especially for somebody like me who hates this part of buying a car. I also need to mention the great deal that I always get form the sales department at Hurlbert Toyota. I know without a doubt that I'm getting the best deal form these people. When I was buying my Tacoma last September I went to another local Toyota dealer out of curiosity and was given a quote a full $3000 more than the no-haggle, right up front quote that I got from Nick. How do you beat that? I was in for my 5000 service yesterday and realize that going to Hurlbert's is an enjoyable experience. The service department is first class and very efficient and always provides quick and professional treatment. But going to Hurlbert Toyota is also like going to a friend's house. I always make it a point to say hi to Ara, Tom, Nick and Gene. If anybody is thinking about buying a new Toyota or Scion or a good, pre-owned vehicle, do yourself a favor and go to Hurlbert Toyota. In fact, go to another dealership first and then go to Hurlbert and you will see what I mean! More

I purchased a an 2010 Mitsubishi Es off Hurlbert Toyota I purchased a an 2010 Mitsubishi Es off Hurlbert Toyota Scion, The car seem to be a great deal, The man named bob power was a great sales man!!! i w I purchased a an 2010 Mitsubishi Es off Hurlbert Toyota Scion, The car seem to be a great deal, The man named bob power was a great sales man!!! i would rate him a ***** stare, he was willing to work with me and set it all up in one day and i was in and out, Then six miles down the road i got an air bag light and it said " service required ",When i proceed to call the dealer they said i need to take responsibly for the used car i purchased off then, The man names ED in service told me that they will take a look after fighting with him over the phone for three days, I don't hear from them for the next day ad a half then they tell me that it has been fixed and i am all set, About six miles from the dealer the light came back on, when i called them and told them it came back on they told me that's great news and when i asked why he couldn't tell me But he could tell me that all they did was clear the code, But when i picked the car up they told me it was a broken wire under the seat, After fighting with them for days they agreed to let me take it to Mitsubishi i had my car back 2 days latter and i got a call every time they wanted to take it for a test drive and every morning and night be for they closed with the progress, Then The radio cd player stopped working and Hurlbert Toyota Scion told me it was the insurance company problem now and when i went to go talk to the guy he got in my face and started screaming at me and told me to get out of his building and call the cops, The car came with a bad battery with i also had to fight them to replace I AM NOT HAPPY WITH THIS DEALER, I WILL NEVER SEND ANYONE THERE, NO MATTER WHAT I WILL NOT TAKE MY CAR THERE FOR ANYTHING THEY ARE RUDE AND DON'T TREAT YOU WITH RESPECT AT ALL!!! 603-244-8813 More

Dealership was recommended to us by another family member who has dealt with Hurlbert for several years. The people are very friendly, non pushy, and go out of their way to be as helpful and concerned for ou who has dealt with Hurlbert for several years. The people are very friendly, non pushy, and go out of their way to be as helpful and concerned for our issues. The facility is comfortable and spotless. Their help with financing and warranty advice was great. Best of all, just as we were getting ready to leave they ended the visit with " is their anything else that we can do for you today." More

i was trilled with the car and the service.i wanted to try a suv and the vensa was a beautiful car,the salesman was very helpful and knowledgeable. try a suv and the vensa was a beautiful car,the salesman was very helpful and knowledgeable. More