McGee Toyota of Epping

Most in-humane treatment I've ever experienced I worked extensively with Elizabeth and Tom online and over the phone to negotiate a deal. Had emailed quotes on their letter head, confirmation that I worked extensively with Elizabeth and Tom online and over the phone to negotiate a deal. Had emailed quotes on their letter head, confirmation that we were moving ahead via text, and even gave a deposit the night before via phone. Drove over 100 miles to purchase a car from Hurlbert. Arranged that I would be turning in my current lease at neighboring dealership a town over. When I called for them to come pick my up they notified me that they could not do the deal and there was nothing they could do. Manager Gene refused to call me back simply having the salesman keep calling me back and saying sorry, nothing they could do. They left me stranded over 100 miles from home with no way to get home and absolutely no effort to make things right. This is a disgusting way to treat people, never mind poor customer service. More

The Best Great experience purchasing vehicle. No pressure no BS. Dealt with one person during sales process. No managers stepping in. Gave me great price on t Great experience purchasing vehicle. No pressure no BS. Dealt with one person during sales process. No managers stepping in. Gave me great price on trade in, good price on new truck, found me excellent percentage rate for financing. I was in there for 45 minutes for the sale including test drive, came in next day to sign papers no more then 20 minutes drove away with new truck. More

"Stealing Trades" Expect to get your trade "stolen" if you go to this dealership. They gave me $6500 for my trade, while Nashua had a lower lease by $30 per month and g Expect to get your trade "stolen" if you go to this dealership. They gave me $6500 for my trade, while Nashua had a lower lease by $30 per month and gave me $3500 more for my trade. Go to Nashua or Manchester only. Negotiate your best price, then "pop your trade," they will beat Hurlbert in price and won't "steal" your trade. Please believe this post. Paul Norrish showed little respect towards myself as a veteran. He questioned my service. Nashua took my military documents saving $500 on my lease. All in all I saved over $4000 going to Nashua. The proof is in the pudding! More

Quality, Convenient Service At Hurlbert Toyota Hurlbert Toyota provided excellent, quality service for my 20,000 miles service checkup. Very convenient hours for scheduling my appointment. Also, ev Hurlbert Toyota provided excellent, quality service for my 20,000 miles service checkup. Very convenient hours for scheduling my appointment. Also, everyone at the dealership was friendly and showed interest in assisting me. Debbie More

Service In and out quickly, treated with respect, not used to this good a service at a dealership. An all around professional job. Will be back. In and out quickly, treated with respect, not used to this good a service at a dealership. An all around professional job. Will be back. More

service I did not purchase my Rav4 in Epping, NH at your dealership but since I now live in /east Kingston it was easier to have my car service with Hurlbert. I did not purchase my Rav4 in Epping, NH at your dealership but since I now live in /east Kingston it was easier to have my car service with Hurlbert. I am extremely please with the service and the courtesy of your staff. Thank you Thomas ! P.S. The time before when my car was serviced I had Jason helping me and he was just as great. More

Responsive and effective in evaluating and resolving issues Tom Carson was the Asst. Service Manager that wrote up a frame replacement for my Tacoma and also directed the approach to resolving my complaint and Tom Carson was the Asst. Service Manager that wrote up a frame replacement for my Tacoma and also directed the approach to resolving my complaint and the subject of a Toyota letter concerning driveline vibration on certain models of the Tacoma. Both issues were handled in a very professional manner and the work accomplished successfully and in a timely fashion. Kudos also to Todd, the service technician that effectively addressed the driveline issues. He took the time to listen to my complaint, take a test drive and methodically address and resolve the problem. More

Service on car Brought car in for the "Toyota care maintenance" for an oil change and alignment. I was greeted by a very very friendly Ariel Sallemi., She totally Brought car in for the "Toyota care maintenance" for an oil change and alignment. I was greeted by a very very friendly Ariel Sallemi., She totally explained the procedure, and also stated that if I did not need the alignment (after checking it) I would only be charged a small amount for the checking. The car was ready to go in about an hour and a half. She came out to the waiting room, with a big smile, and went over the entire service, especially the alignment, which I was told was badly needed. She showed me the diagrams on each tire that were misaligned. The car ran perfectly on the way home. I cannot say enough good things about this terrific dealership. I live in Haverhill Ma. and feel it is worth it coming to this dealership for their excellent service dept. More

great service I called the dealership for an appointment and I was there in a half hour. Ariell was fantastic; friendly and knowledgeable. Service was done and I I called the dealership for an appointment and I was there in a half hour. Ariell was fantastic; friendly and knowledgeable. Service was done and I was out of there in less than an hour. I have been going to Hurlbert in Epping for 5 years and will continue to do so. Thanks again, Mary-Ann More