McGee Toyota of Epping

Purchased a 2024 Camry SE AWD cold weather package, convenience package, sunroof loaded in February 2024. Requested confirmation of remote start with key fob before signing on the dotted line. Salesman convenience package, sunroof loaded in February 2024. Requested confirmation of remote start with key fob before signing on the dotted line. Salesman had to check with management and came back 20 minutes later and demonstrated the fob remote start. Again, the remote start was immediately demonstrated upon request at the initial vehicle pick-up. 8 months into ownership, the key fob remote feature stopped working and scheduled a service visit. The technician had to go all the way to Toyota to determine any response. The final answer from Service is that my "car does not have the right or correct radio for ANY remote start function support for either key fob or Toyota app remote start, they were "UNSURE" of why it worked for 8 months". This is a fully loaded SE with Cold Weather package, sunroof, edge guards etc. WT??? Not the right radio to support remote start?? The car radio does have satellite radio with Sirius XM subscription, can't find any listings of different radio options anywhere. Why did it work for 8 months and then stop if it doesn't have the right radio? Based on the outcome of this service visit, I feel the sales team was less than truthful before the final sale signing on the dotted line and short-changed by Toyota Motors if that explanation is the real reason. Very, very disappointed at this time. More

Very good experience with this dealership. Much easier than my last car buying experience, no xx which I really appreciated. Much easier than my last car buying experience, no xx which I really appreciated. More

We swung by McGee Toyota to catch up with a manager we used to work with while buying from another dealership. To our surprise, we ended up purchasing a new car! Even though the manager was there, he intr used to work with while buying from another dealership. To our surprise, we ended up purchasing a new car! Even though the manager was there, he introduced us to his amazing sales staff member, Armando. Armando was fantastic—he guided us through every step of the process with warmth and friendliness, not to mention his extensive knowledge. Kudos to you, Armando! And a big thank you to Nigel for helping us find a new place to call our dealership! More

Tremendous response from internet sales as soon as I began online inquiry. Excellent cooperative environment as soon as I walked in the door. Took the time to listen to my needs and wants. Then, expende began online inquiry. Excellent cooperative environment as soon as I walked in the door. Took the time to listen to my needs and wants. Then, expended the effort to scour other Toyota dealerships to find exactly what I requested without hesitation. I couldn't have found a better dealership to purchase the vehicle. Many thanks to the entire sales crew who worked with me in this process especially Adam. More

Was fully prepared for entering dealership. No trade in & bank pre approval completed prior to appointment for the purchase of specific car. Had to wait for car to be prepared for test drive. P No trade in & bank pre approval completed prior to appointment for the purchase of specific car. Had to wait for car to be prepared for test drive. Paperwork dragged on, but meeting with finances went well & quickly. Overall time spent there was approximately 3 hours. More

Helpful and efficient, Will and the crew at McGee Toyota made the car buying process stress free. made the car buying process stress free. More

Getting them to fix a simple scratch is like trying to pull teeth with a spoon—good luck with that! If you’ve got a bigger problem, you on your own. They couldn’t care less, even if you decide to file a c pull teeth with a spoon—good luck with that! If you’ve got a bigger problem, you on your own. They couldn’t care less, even if you decide to file a complaint with the BBB. More

Always a good experience at McGee Toyota. Tom Carlson is the best. Courteous, smart and helpful. I’m in good hands with him. Tom Carlson is the best. Courteous, smart and helpful. I’m in good hands with him. More

Service advisor was wonderful James. I went in to have an oil change and tire rotation. My tire rotation was never done, I had a plug in my front tire and that tire was still in the sa I went in to have an oil change and tire rotation. My tire rotation was never done, I had a plug in my front tire and that tire was still in the same place, all my tires only had 30 pounds of air which is low. I was going to fill them before I had my appointment, but I figured they would do it for me. I’m still wondering if they really did the oil change. I called and asked for a call back about this. 2 days no call back yet. I will be calling today. I’ve been going here since 2019. I’m probably not going to continue. Very sad you can’t trust people to work on your car. More

Tony was very helpful and knowledgeable of the vehicle without the typical car sales pressure. We enjoyed working with him and would recommend without the typical car sales pressure. We enjoyed working with him and would recommend More