
McGee Toyota of Epping
Epping, NH
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I requested quotes from many dealerships and Kings Baptiste from McGee Toyota immediately responded with a very fair offer over email. I worked with Will Grenier to make the deal and he was very trans Baptiste from McGee Toyota immediately responded with a very fair offer over email. I worked with Will Grenier to make the deal and he was very transparent, friendly and collaborative from beginning to end. I would highly recommend McGee Toyota of Epping and look forward to buying my next car there. More
I worked with our salesman Devon and he went out of his way to make the process smooth. He definitely lived up to that. He found the car we wanted and got it to the dealership a week earlier than he esti way to make the process smooth. He definitely lived up to that. He found the car we wanted and got it to the dealership a week earlier than he estimated! He also took care of a lot of the required paperwork and price negotiation before we even got to the dealership so we could spend the minimum time to complete the purchase. The only reason that the finance office experience was not that good. We decided on a maintenance plan and when we got home we found out that the contract didn't have the right name, car, vin, or anything but my wife's signature. I came by the next day and requested that they cancel the plan and they did without any hassle. Devon even stepped in to assist and make it smooth and hassle free with the managers. Despite this one hiccup, I would definitely buy from this dealership again. More
Our sales person Will was awesome to work with. Made what could be a stressful process extremely easy to do. He worked very hard to find the car that we wanted and really came through! Made what could be a stressful process extremely easy to do. He worked very hard to find the car that we wanted and really came through! More
McGee Toyota has friendly staff who greet you at the front door. I had the pleasure of working with Peter, he is a kind, personable, fair, and honest representative. He respected my wish to purchase the front door. I had the pleasure of working with Peter, he is a kind, personable, fair, and honest representative. He respected my wish to purchase the exact car that I wanted and he made the process easy while answering all of my questions. More
Manipulative and deceitful service advisors who believe their waiting game will convince naive customers to accept their overpriced 'safety' concerns adding hundreds of dollars of a customer bill. Do not their waiting game will convince naive customers to accept their overpriced 'safety' concerns adding hundreds of dollars of a customer bill. Do not trust this dealership service department. Bad news. More
I recently had a first-time service appointment and it wasn't until I arrived at the service department that they told me they couldn't take my car today because they wanted a specific technician to look wasn't until I arrived at the service department that they told me they couldn't take my car today because they wanted a specific technician to look over my issue who wasn't in that day but would be in the next day. They rescheduled my appointment to the next day and I waited 45 minutes while my car never left the drop-off area. When I went to the service rep to find out how much longer until they took my car in, they told me they didn't know when it would be looked over because they were down two technicians (this was after they already bumped me from the day before). I understand being busy but to bump my appointment on the first day after I had already arrived to the next day and then not even take the car out of the drop off area and then not even give me a heads up that they were running so far behind is horrible customer service and not only will I never take my existing car there for service - I would now never consider buying a car from them if this is how they run a dealership. More
Went in with hopes of a Grand Highlander XLE and Devon and Steve got us into a Limited within our budget. They worked thru our test drive, negotiations, and finance within about 3-3.5 hours which was awes and Steve got us into a Limited within our budget. They worked thru our test drive, negotiations, and finance within about 3-3.5 hours which was awesome considering we had our 4.5 month old with us. Tim got us thru finance in under 15 minutes too. Their team was extremely honest and open with the process and we always knew exactly where we were at. Multiple times we said it was time to start working on the XLE and they refused to let us leave with anything but the limited. We got an amazing deal on an extremely sought after vehicle when they easily could’ve moved along from us and made a much easier sale to the next guy. We couldn’t recommend McGee enough. We will definitely be repeat customers in the future. 11/10 ⭐️ More