McGee Toyota of Dudley

Outstanding service We came in today with a hope of traiding in for a new or used vehicle. It was a fast and easy process. "Berson" was the sales representative that work We came in today with a hope of traiding in for a new or used vehicle. It was a fast and easy process. "Berson" was the sales representative that worked with us today. He had such an amazing personality, made our visit that much better. We only have grest things to say about our experience. They were very accommodating to our 2 year old as well, thanks for making us feel welcome!! More

Remarkable sales process From start to finish my experience working with Mark Stuart and Mark Shannahan at McGee was incredibly positive, with zero sales pressure, efficient c From start to finish my experience working with Mark Stuart and Mark Shannahan at McGee was incredibly positive, with zero sales pressure, efficient closure on my sale, and great follow-up. I strongly recommend working with the sales team at McGee. More

Run don't walk to another dealer!!! Treated like "dirt". The finance manager was so condescending. There was no one there on a Tuesday afternoon and I know why. The salesperson was a you Treated like "dirt". The finance manager was so condescending. There was no one there on a Tuesday afternoon and I know why. The salesperson was a young kid who was definitely in the wrong job!! What kind of Toyota dealership owner parks his huge Mercedes right in front??? The sales manager was not at all friendly. I am 61 with a walker with my daughter 24. I have gone to Harr many times and treated with respect. I told this to my daughter. We will be visiting Harr today. After 2 1/2 hours we left with nothing but a bad taste in our mouths!!! More

Keep driving to another dealership, One that has a Manager? I am a 77 year old woman, I came in and traded in a 4 runner for something a littler lower to the ground. They were nice to me when I bought the venz I am a 77 year old woman, I came in and traded in a 4 runner for something a littler lower to the ground. They were nice to me when I bought the venza, but within the week I have been stuck twice with a car that wouldn't start. I have been back to the dealership 2 times, The people that work there were rude, and blamed me for leaving my lights on. This was not the case. They were argumentative. They would not replace the battery although that was what AAA suggested until the 2nd trip back. I asked to speak with the service manager, I was told "they were busy." I asked to speak with the general manager" also told "not available". I went back to my salesman, he pretended not to know me. In fact,the only other people that I spoke with while I was waiting, was two other customers who were also equally displeased with this dealership and service department. At least Herb Chambers will call to make things right, and not ignore you. More

BAD WORKMANSHIP FOLLOWED BY EXCELLANT SERVICE THOSE OF YOU WHO READ MY NEGATIVE REVIEW ABOUT THE DEALERSHIP, I WOULD LIKE TO STATE THAT SUBSEQUENTLY I WAS CONTACTED BY THEIR GM MR. KEVIN, THEIR SE THOSE OF YOU WHO READ MY NEGATIVE REVIEW ABOUT THE DEALERSHIP, I WOULD LIKE TO STATE THAT SUBSEQUENTLY I WAS CONTACTED BY THEIR GM MR. KEVIN, THEIR SERVICE MANAGER MR. SEAN AND THEIR FINANCE MANAGER MR. MIKE, THEY VISITED MY STORE JUST NEXT TO THE DEALERSHIP AND PUT IN ALL EFFORTS TO RESOLVE THE ISSUE. THEY TOOK GOOD CARE OF ME AND NOW I AM USING THEM REGULARLY FOR ALL MY TOYOTA VEHICLES. EXCEPT FOR THE INITIAL ISSUE, I AM NOW VERY HAPPY THEY TOOK CARE OF ME. More

buyer when it came time to talk trade they offer me 6500 for my trade I was offer 9000the day after from herb chambers be careful if you go there these guys when it came time to talk trade they offer me 6500 for my trade I was offer 9000the day after from herb chambers be careful if you go there these guys are not honest they will rip you . More

Lease RAV4 XLE 2016 Great customer service with Mark Shanahan that helped us choose a great vehicle at an excellent price! Loved all features and color of the automobile! Great customer service with Mark Shanahan that helped us choose a great vehicle at an excellent price! Loved all features and color of the automobile! More

Lease RAV4 I loved the customer service did for the dealer Mark Shanahan. He was very polished and helpful. I loved the color that I choose. I loved the customer service did for the dealer Mark Shanahan. He was very polished and helpful. I loved the color that I choose. Thank you! More

Best experience Bought my new Toyota here and it was the best experience. Quick and easy. Drove off same day! Bringing my family here! Would refer any one to Mcgee Bought my new Toyota here and it was the best experience. Quick and easy. Drove off same day! Bringing my family here! Would refer any one to Mcgee toyota of dudley More

Positive experience Mark does not use high pressure tactics as some dealers do. He is also very easy to talk to and spent time talking to both myself and a friend I broug Mark does not use high pressure tactics as some dealers do. He is also very easy to talk to and spent time talking to both myself and a friend I brought with me. I will definitely go back to this place. Thanks, Mark, for a positive experience! More