McGee Toyota of Dudley

BAD WORKMANSHIP FOLLOWED BY EXCELLANT SERVICE THOSE OF YOU WHO READ MY NEGATIVE REVIEW ABOUT THE DEALERSHIP, I WOULD LIKE TO STATE THAT SUBSEQUENTLY I WAS CONTACTED BY THEIR GM MR. KEVIN, THEIR SE THOSE OF YOU WHO READ MY NEGATIVE REVIEW ABOUT THE DEALERSHIP, I WOULD LIKE TO STATE THAT SUBSEQUENTLY I WAS CONTACTED BY THEIR GM MR. KEVIN, THEIR SERVICE MANAGER MR. SEAN AND THEIR FINANCE MANAGER MR. MIKE, THEY VISITED MY STORE JUST NEXT TO THE DEALERSHIP AND PUT IN ALL EFFORTS TO RESOLVE THE ISSUE. THEY TOOK GOOD CARE OF ME AND NOW I AM USING THEM REGULARLY FOR ALL MY TOYOTA VEHICLES. EXCEPT FOR THE INITIAL ISSUE, I AM NOW VERY HAPPY THEY TOOK CARE OF ME. More

buyer when it came time to talk trade they offer me 6500 for my trade I was offer 9000the day after from herb chambers be careful if you go there these guys when it came time to talk trade they offer me 6500 for my trade I was offer 9000the day after from herb chambers be careful if you go there these guys are not honest they will rip you . More

Lease RAV4 XLE 2016 Great customer service with Mark Shanahan that helped us choose a great vehicle at an excellent price! Loved all features and color of the automobile! Great customer service with Mark Shanahan that helped us choose a great vehicle at an excellent price! Loved all features and color of the automobile! More

Lease RAV4 I loved the customer service did for the dealer Mark Shanahan. He was very polished and helpful. I loved the color that I choose. I loved the customer service did for the dealer Mark Shanahan. He was very polished and helpful. I loved the color that I choose. Thank you! More

Best experience Bought my new Toyota here and it was the best experience. Quick and easy. Drove off same day! Bringing my family here! Would refer any one to Mcgee Bought my new Toyota here and it was the best experience. Quick and easy. Drove off same day! Bringing my family here! Would refer any one to Mcgee toyota of dudley More

Positive experience Mark does not use high pressure tactics as some dealers do. He is also very easy to talk to and spent time talking to both myself and a friend I broug Mark does not use high pressure tactics as some dealers do. He is also very easy to talk to and spent time talking to both myself and a friend I brought with me. I will definitely go back to this place. Thanks, Mark, for a positive experience! More

Very Happy with Experience I bought my 2013 Lexus GS350 F-Sport from McGee in Dudley last week. My sales two was Jeanty Pierre-Paul. He was very nice and thorough. Mike in Fin I bought my 2013 Lexus GS350 F-Sport from McGee in Dudley last week. My sales two was Jeanty Pierre-Paul. He was very nice and thorough. Mike in Finance was great. I can't say enough about him. Earl, who is the shop Foreman was very nice and knowledgeable. I felt comfortable enough with the service department to get the extended 100,000 mile warranty. Overall great purchase, great service and would definitely recommend 👍🏽 More

great sales i bought a new tacoma best price and very easy process people were great Mr Stuart was a professional i will tell all my family and friends to see him i bought a new tacoma best price and very easy process people were great Mr Stuart was a professional i will tell all my family and friends to see him on there next purchase Thank you Mr Stuart More

Amazing Dealership This dealership helped me and my husband with buying a car fast and made it EASY & PLEASANT!!! They were by far the best dealership we have dealt wit This dealership helped me and my husband with buying a car fast and made it EASY & PLEASANT!!! They were by far the best dealership we have dealt with and we would highly recommend them!! More

Buyer beware Disingenuous price negotiating, lack of full disclosure, misleading information and coarse customer relations. I recently purchased a Certified Pre-o Disingenuous price negotiating, lack of full disclosure, misleading information and coarse customer relations. I recently purchased a Certified Pre-owned Rav 4 from this dealership for which I traded in an older used vehicle. The original quote for my trade in $1800 below the $6000 KBB value. After minimal shirking on my part and only a few minutes their offer was upped by $1200. Thank you for letting me know right up front you are clearly out to rip me off. An additional sour note, upon closing of the sale I am handed 1 factory key. Never in the process of the purchase was it disclosed that there was a missing key. I ask where is the 2nd factory key that comes standard with any vehicle and am told there is only one. The salesman informs me the burden of acquiring the 2nd key is on me. I later ask him in the company of the sales manager Shane whether or not I can get some type of voucher for getting the 2nd factory key because they are so expensive and Shane tells me that he will provide me a key at no charge at a later time. My wife goes to pick up the key and is handed a non factory valet key, contradictory to what Shane led me to believe. Upon asking for clarification I am told over the phone that because Toyota doesn't explicitly require a CPO vehicle to be provided with 2 keys that they are not responsible for providing them or disclosing whether or not 1 is missing. When I ask why the dealer wouldn't feel obligated to inform a customer that they will not be providing a standard part of the vehicle that will cost the customer several hundred dollars their response is to spew contractual language from the CPO pamphlet. To top things off upon expressing my dissatisfaction to the key predicament a different sales manager hung up on me. Steer clear if you are looking for transparency and cordial relations. More