McGee Toyota of Dudley

15000K service Excellent, friendly, attentive and quality Toyota service center. Other two Mass Toyota dealers where I purchased my other Toyotas in past years pale Excellent, friendly, attentive and quality Toyota service center. Other two Mass Toyota dealers where I purchased my other Toyotas in past years pale in comparison. More

False information Bought a used Tacoma. I was sold an extended warranty which I wanted because the year old truck had 58K miles and didn't want to be out of warranty on Bought a used Tacoma. I was sold an extended warranty which I wanted because the year old truck had 58K miles and didn't want to be out of warranty on such a new vehicle. I was told everything was covered. I asked specifically about brakes. I was told the brakes were covered. I asked again since I know brakes are a wear item and was told yes, bumper to bumper, everything is covered. After 1 year and 10k miles, I'm told the pads and rotors need replacing, the rotors are too bad to just machine down. I mention the warranty and am told the brake system is covered, not the pads and rotors. The sales manager tells me when it was sold, they MUST have been OK or it wouldn't have been sold. The warranty manager says 'that happens when you buy a used vehicle, I had to replace mine as well". I seriously asked 3-4 times specifically about brakes when purchasing the warranty, one would think they would have said it didn't include pads and rotors (which was my concern and reason for asking repeatedly). More

Seat defect/ Replaced I had an issue with my rear passenger seat (2017 toyota sienna) not being able to fold into the stowaway compartment. McGee service center ordered the I had an issue with my rear passenger seat (2017 toyota sienna) not being able to fold into the stowaway compartment. McGee service center ordered the part for me and corrected the issue at my convenience. however, when i got home the head rest would not stay in the fixed position and kept folding down making it very uncomfortable for the passenger in the rear. When i contacted the McGee service center they got me in the next day at a time that worked best for me to correct the issue. During the process from walking in the front door the service team was very professional and attentive to my vehicle and my conducted themselves in a way that made me feel confident that i brought my sienna mini van to the right place. overall, my experience was pleasant and i would and will recommend the McGee service center to anyone who asks. I was especially surprised at how clean the service area is; they even had someone vacuuming the service bays and moping the floors. Thank you for all your help. More

We went in to test drive a Rav4 and loved it. I was rear ended so needed to get into a car quickly. They were great, did all the registration stuff for me (which saved me a lot of time). I was rear ended so needed to get into a car quickly. They were great, did all the registration stuff for me (which saved me a lot of time). More

Great service! I've been wanting to buy a new vehicle for a while but didn't feel like dealing with the typical dealership business style. I came to McGee to check o I've been wanting to buy a new vehicle for a while but didn't feel like dealing with the typical dealership business style. I came to McGee to check out a Tacoma and I ended up getting more than that. The customer service I received from Berson was awesome and I didn't feel like I was sitting around waiting for paperwork or the finances. I will definitely be doing business here again! More

Fast, comfortable, complete I got my appointment for service very quickly. I drove our Toyota truck right into the service area. The waiting area was convenient, comfortable and I got my appointment for service very quickly. I drove our Toyota truck right into the service area. The waiting area was convenient, comfortable and offered refreshments. Wi-fi didn't seem very strong but I was able to handle a business call during that time so it was productive. Love our Toyota and feel good about how it's being serviced. Thanks! More

Timely. Everyone polite. Explained everything. Excellent service. Everyone was polite and helpful. Service performed quickly and explained clearly. When I made the appt I was given lots of options Excellent service. Everyone was polite and helpful. Service performed quickly and explained clearly. When I made the appt I was given lots of options of times to fit my schedule. More

Oil change Service is always great! Friendly and professional. Clean upbeat lounge with refreshments is always appreciated. Free beer would be better if your loo Service is always great! Friendly and professional. Clean upbeat lounge with refreshments is always appreciated. Free beer would be better if your looking for recommendations More

Corolla 20,000 mile service I brought my Corolla in for its 20,000 mile service. The service department was great as usual. Everyone at the Dealership is so friendly. I will defi I brought my Corolla in for its 20,000 mile service. The service department was great as usual. Everyone at the Dealership is so friendly. I will definitely be back. More

Personable and efficient!! Great job.. we love to keep our business local ,and with their service we can keep it local! Friendly and accommodating! Go to McGee Toyota Dudley Great job.. we love to keep our business local ,and with their service we can keep it local! Friendly and accommodating! Go to McGee Toyota Dudley More