McGee Toyota of Dudley

We always go back to McGee Toyota of Dudley and always book the appointment with Berson Desroses. He's a wonderful salesman and always finds what were looking for. It's nice to have someone reliable and h book the appointment with Berson Desroses. He's a wonderful salesman and always finds what were looking for. It's nice to have someone reliable and honest helping you with your purchase. They have a great team at this dealership. Thank you again Berson for all of your help!! More

wow i should have looked at the reviews i spent over $ 16000 dollars had a problem called and got hung- up on wow told me not there problem again wow never again . again wow i spent over $ 16000 dollars had a problem called and got hung- up on wow told me not there problem again wow never again . again wow More

New Car Purchase My husband and I bought a truck here about a month ago and had a terrific car buying experience! We received a very fair price for the truck we traded My husband and I bought a truck here about a month ago and had a terrific car buying experience! We received a very fair price for the truck we traded and an equally fair price for the vehicle we purchased. The whole sales process was effortless and smooth - It made me not hate buying a car. I will definitely be going back here when I am ready to trade my car in for a Highlander! More

Hurricane of Numbers My stepson, buying his first car from a dealer, was dazed and confused from multiple sales/FSI people , none of them giving the price he thought was a My stepson, buying his first car from a dealer, was dazed and confused from multiple sales/FSI people , none of them giving the price he thought was agreed upon. Finally, after threatening to leave, the GM swooped in saying it was all a misunderstanding. Either that's true, and no one knows what's going on there, or it was an attempt to take advantage of a rookie. Shame, shame. More

Everything everyone hates in car dealers Last week I received a letter from McGee Toyota of Dudley General Manager Mikey Buccanfuso saying they are looking for cars for their pre-owned stock Last week I received a letter from McGee Toyota of Dudley General Manager Mikey Buccanfuso saying they are looking for cars for their pre-owned stock and looking to buy 2009 Corollas, "even if you don't buy one from me" the Manager claimed in his letter. I called last week and again this morning and confirmed that they were interested in buying my car even if I didn't want to buy from them. I spoke to two different salesmen on the phone and reiterated that I did not want to buy a Toyota but was interested in selling mine, and did not want to waste my time if they weren't honestly interested in buying it. "No that's fine, just bring it in and we'll take a look." I confirmed with two different salesmen that I could come in Monday morning for this "look." The salesmen I spoke with this morning wouldn't even give me an appraisal, just kept "explaining" that it works differently when I'm buying a car from them. I told him I understand completely, and I'm only here because of the letter and two phone conversations saying you were interested in my car. If you're not, that's fine, I'll be on my way. He then showed me texts he was exchanging with the manager. The salesman told the manager I "just showed up" (I called twice!) and the manager told the salesman "Tell her we're not a buyer." (Tell that to the letter you sent me and the people I spoke to on the phone...) and then "Cut the neck." I don't even know what that means but that was it for me. I told the "salesman" that I wanted my keys back and walked out the door. I understand that my 10 year old Corolla doesn't look like it's brand new. And I know I fell for the car salesman trick of "anything to get you in the door and then twist your arm to get you to buy." And I was prepared for them to try to sell me a car. But what I wasn't prepared for was the complete rudeness and the attitude like I walked in a demanded something unreasonable. I was completely honest and upfront in all of my dealings with them, and I didn't appreciate the attitude I received. Not to mention seeing text messages from the manager that were rude and then threatening. More

A dealership that still proudly uses "Bait and Switch" Without getting into everything, after multiple hours of "unapologetic lies" we left. The next day I wrote to them asking to never be contacted again Without getting into everything, after multiple hours of "unapologetic lies" we left. The next day I wrote to them asking to never be contacted again in any fashion and removed from any and all databases. Two days later the "Manager" calls me, says if we still want the car "she" will get the deal done for the original AGREED to terms, no problem (BAIT). I called back 20 minutes later only to be told car was being "sold," then other cars were offered (SWITCH). I then called Toyota corporate to inform them of the practice. They called the dealership. The dealership told Toyota the car was in fact sold. I then asked what more evidence do they need to prove the "bait and switch" practice, but Toyota was only trying to get me to buy a different car at a different dealership. -SAD. More

Been going to McGee Toyota for our vehicles for years. Mark, has been one of the best sales reps that we have ever worked with. We have always been very happy with their service and will continue to go to Mark, has been one of the best sales reps that we have ever worked with. We have always been very happy with their service and will continue to go to McGee for many more years. Our daughter will be coming into see Mark for her next Toyota Rav 4 also. More

Great sevice Although my husband brought the car in for me to be serviced very satisfied with sevices and suggestions for repair which we will be back for thank y Although my husband brought the car in for me to be serviced very satisfied with sevices and suggestions for repair which we will be back for thank you More

2019 Tundra I have been going to Mark for years and he has always been very accommodating and easy to deal with. I will be requesting him for any other future To I have been going to Mark for years and he has always been very accommodating and easy to deal with. I will be requesting him for any other future Toyota purchases. More

Maintenance work They did an excellent job and were quick. Not a long wait. Andrew was very nice and helpful.didn't know about the recall and they alerted me to it and They did an excellent job and were quick. Not a long wait. Andrew was very nice and helpful.didn't know about the recall and they alerted me to it and fixed it. More