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McGee Toyota of Dudley
Dudley, MA
670 Reviews
This family owned business has over 40 years of experience in Massachusetts. In that time, we have served your friends, family, and relatives with great car buying experiences. We will take care of any challenges that you may face, and do whatever it takes to get you into the vehicle that you want. Let our team make you feel like a part of the family here in Dudley. We do not use forceful sales tactics or trickery here. We just use honest sales and service to make sure that you get everything that you need. Come to McGee Toyota, and let us show you how we operate. We don’t just want to do business with you. We want to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 670 reviews
August 27, 2022
Had good experience with first car we purchased there, salesman was great. Went to buy second car and that salesman had left. Current salesman was dishonest and rude, requested another salesman and he end salesman was great. Went to buy second car and that salesman had left. Current salesman was dishonest and rude, requested another salesman and he ended up going back on his offer for my trade. So disgusted with them and will never recommend or go back! Buyer beware More
by Nikkiaaarf
August 09, 2022
This Dealership is just wonderful They went above to find me car The salesmen were just so nice and thoughtful. It was just a pleasure find me car The salesmen were just so nice and thoughtful. It was just a pleasure More
by Primsygirl
Employees Worked With
July 18, 2022
never responded to my inquiry on the car i was interested in. Not sure why in. Not sure why More
by Zee
Employees Worked With
Other Employees :
Mark Shanahan
July 01, 2022
Had a nice experience until the finance person pulled shady, unnecessary, nonsense. I clearly stated I didn’t want optional gap insurance and they added it and tried to sneak it thru, when I called them shady, unnecessary, nonsense. I clearly stated I didn’t want optional gap insurance and they added it and tried to sneak it thru, when I called them on it they tried to make me jump thru hoops to get rid of it. Only when they realized I was going to make a scene did they back off. The whole experience until that point was good, I would be leaving a glowing review but instead they decided they needed to make a extra 100 bucks to sell me nonsense insurance, that I clearly stated I didn’t want. No idea if this is a company policy or just a rogue finance person trying to pad a commission but is it really worth it? More
by Slotter
Employees Worked With
June 20, 2022
I was very happy with the service I received and the speed which it was completed. Thanks again Jeanty. The staff at McGee are the best. You actually look forward to going there to purchase a new car speed which it was completed. Thanks again Jeanty. The staff at McGee are the best. You actually look forward to going there to purchase a new car. They are friendly, professional and totally t.. More
by dustymuggle
Employees Worked With
April 09, 2022
The staff at McGee are the best. You actually look forward to going there to purchase a new car. They are friendly, professional and totally thorough. When you leave there every aspe You actually look forward to going there to purchase a new car. They are friendly, professional and totally thorough. When you leave there every aspect of the deal is complete and you are truly satisfied. More
by Jcdemco
Employees Worked With
February 27, 2022
Well, started out great. The team even sent me a personal video of the vehicle I was looking into. Well they gave us a number to expect after going over out financing applica The team even sent me a personal video of the vehicle I was looking into. Well they gave us a number to expect after going over out financing application. Being excited we went ASAP! Snow storm delayed it a day but we made an appointment once roads cleared. My wife went there to start the process since I work 9 to 9 and I’m not sure if they chose to take advantage of her or just changed their mind but they decided to jack up the monthly cost by $200. They were happy to lower it with significant down payment. We agreed to use a trade in to cover the down payment. So I explained to them I would be reviewing the them now based on the new experience at the dealership. They didn’t want to make it work. The way they worded the response is up to you to determine the intent… “ You can do that if you want but then we would have to respond publicly about your credit and financial situation. Not sure if you really want that out there?” Yeah it could be better but certainly not something I should be shamed about or made to feel humiliated. That’s how they keep negative comments from their feedback. It’s unfortunate after such a great start. I’m sure they could have made things work. Maybe it was a female at a shop kinda thing or they know people have taxes back and want to dip in a little more. They kept texting me after I asked them to stop texting me. Ended up having to block their number due to the uncomfortable harassment. I hope this can prepare the next potential customer for the change they may also experience. More
by Ilovemyhuskies
Employees Worked With
Dan from the text response team.
January 12, 2022
They are xxxxxxxx here. I bought a used truck that was CPO, supposedly thoroughly inspected, etc. It had 2 tires that failed inspection at another location. The edge of each of these was completely bare. CPO, supposedly thoroughly inspected, etc. It had 2 tires that failed inspection at another location. The edge of each of these was completely bare. They were hostile and aggressive when I came back with it 2 days later and claimed I could have just drove in a pothole to cause that kind of wear just to get new tires. They ended up paying half on a set of new tired but ended up ordering cheaper ones than what I told them I wanted. THEN, my transmission died and needed to be replaced. It wasn't too much longer afterward, and I believe there were subtle symptoms already when I got it. Luckily it was still under warranty and I took it to Herb Chambers in Charlton. They seemed much less scummy there. I still love the truck but McGee was my worst experience buying a car in my life. STAY AWAY!!!! More
by Tfurtek1983
