McGee Motor Cars
Pembroke, MA
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My experience The staff was helpful and very knowledgeable my experience was verygood. They helped me out when the Chevy dealership would not thank you guys for ev The staff was helpful and very knowledgeable my experience was verygood. They helped me out when the Chevy dealership would not thank you guys for everything More
So far so good! Just bought a 2015 Explorer! Just bought an Explorer. My salesperson DAN was attentive, earnest and honest! Would want to work with him anytime. I respected the professional way I Just bought an Explorer. My salesperson DAN was attentive, earnest and honest! Would want to work with him anytime. I respected the professional way I was treated as any customer would expect when making a major long term purchase. More
No Nonsense/Fair and Square I'd done my homework on-line with CarFax, Edmunds, etc. and knew EXACTLY what I wanted ~ a 2016 or 2017 Mazda CX-5. I started test driving cars on a I'd done my homework on-line with CarFax, Edmunds, etc. and knew EXACTLY what I wanted ~ a 2016 or 2017 Mazda CX-5. I started test driving cars on a Thursday and bought at McGee Pre-Owned Superstore the very next day. Salesman Bill Kougias is NOT what one expects in a used car salesman; he is accommodating, reasonable, and true to his word. General manager Imed Chahed's first offer for my trade-in fell a bit short, but when I told him the number that would close the deal, he met it. I took delivery of the vehicle on the following Monday, Bill having had it detailed, registered, and inspected, and I have been a happy ZOOM-ZOOMer ever since. More
Great Offer Thanks for all of your efforts making my deal the best possible. I would recommend Chris Logan in Finance for all he is the best. Will buy there agai Thanks for all of your efforts making my deal the best possible. I would recommend Chris Logan in Finance for all he is the best. Will buy there again! More
Amazing I had such a great experience at McGee. I’m a returning customer. I have never had any issues with my vehicles or with the service I received. The sta I had such a great experience at McGee. I’m a returning customer. I have never had any issues with my vehicles or with the service I received. The staff are very friendly, welcoming, and helpful! They were able to get me amazing rates!!! I couldn’t ask for a better experience buying a new car!!! Thanks!!! More
Wort Dealer Ever In a business renowned for sleaze, these guys are off the scale. Expect to be deceived, misled and outright lied to. I had to ask the office of the In a business renowned for sleaze, these guys are off the scale. Expect to be deceived, misled and outright lied to. I had to ask the office of the Massachusetts Attorney General for help in order get a refund for items that were supposed to be included in the sale, but were not. Examples: State Inspection, Repairs required to pass State Inspection, Emergency Flat Tire Inflation System (this car has no spare tire). More
Great experience Ludner Felix aka Felix and Rick St. James Before I found my way to Pembroke, I had visited about five or six dealerships from Friday to Sunday, and most all of them just wasn't listening to th Before I found my way to Pembroke, I had visited about five or six dealerships from Friday to Sunday, and most all of them just wasn't listening to the customer. Little things, really, like “I want exterior black,” and the sales rep comes out and says, “I have Silver.” Well, not McGee Preowned - they went above and beyond. They were fantastic, and Felix was sooooo patient and understanding and kind. He worked the deal fantastically and was very communicative about what deals fell through, and what happened when I ended up at another dealer who ran a credit app on a car that I thought was theirs. I also enjoyed when Chris Logan texted me when I was at that other location. I almost made a mistake buying the wrong car at the wrong location, a car that I wasn't very happy about it. My situation wasn’t that complicated, but the other dealerships that I visited made it too complicated. Long story short, I was approved for the same car that McGee had at another dealership through a bank that all dealers work with [not a regular bank, that is], but the dealer had no title for the car and wouldn't have the title for three weeks, and that wasn’t going to be helpful to me. When I went to the other dealerships, I explained the situation and all of the credit apps got denied because they didn’t call the bank that approved me and explain, “Hey, she’s approved, we just need to transfer the approval from the other dealership to our dealership.” That’s what Felix did, flawless. He got on the phone and was very communicative. And when I was at the other location, he called personally to find out where I was. Most General Sales Managers don't give that personal touch to customers. I often have to chase down a General Sales Manager at another dealership if communication is going sideways, and Felix is excellent to communicate with when it came to finding the right car and the right deal. Rick St. James was a fantastic sales rep. He explained the car, features, took me for a test drive and went above and beyond to offer help in other areas of the purchase. He offered advice, and has a great personality, very funny and personable. The finance business manager, Arnold Bennett, was also fantastic to work with. I feel that the business side is the most exciting because it means that the deal went through. He was very knowledgeable about Gap Insurance and Extended Warranty, and about the customer's part regarding contacting the insurance agent. All around great experience. I came in to McGee frustrated by those other dealerships that I will not name and I will not post negative reviews about them – I think it’s just about finding the right place. I live 1-hour away, and had to drive far but it was worth it. Not every dealership has the magic to speak with the banks. They all make you think they do, but besides McGee Preowned and two other dealerships between 2008 and 2017, I can know put McGee as the third dealership that I have gone to who made me feel comfortable and didn't lie to me. All the other dealerships that I visited, at one point or another, lied to me. One dealership even lied about my credit score, saying that it was 450, just to get a high rate from a bank. I laughed at her because they think that being a woman, putting a woman as a sales rep will make me not see the lies. There were also so many other great cars to choose from McGee Preowned, so the huge selection is very attractive. Mercedes, Infiniti, GMC Acadia, GMC Yukon, Chevy Tahoe, Chevy Suburban, Honda – all fantastic choices. If there is one car that you don’t like, there are soooo many others to choose from. Their website also has the best pictures, too. They take so many detailed pictures of the cars, it gives you the full understanding of the car before you test drive it. More
Pain free car buying process If you are looking for a smooth, hassle-free used car buying experience, then your search ends here.... Please go talk to Jay, and Jason at McGee Pre- If you are looking for a smooth, hassle-free used car buying experience, then your search ends here.... Please go talk to Jay, and Jason at McGee Pre-Owned Superstore More
I will always buy from McGee in Pembroke I Bought a sports car recently from salesman Jay B! I came in told him what I wanted and they had the perfect car for me! The manger Imed expressed to I Bought a sports car recently from salesman Jay B! I came in told him what I wanted and they had the perfect car for me! The manger Imed expressed to me how the advertise the best prices online and how they were a haggle free car dealership! Love the customer service More
Crooked dealership Your typical crooked car dealership. DO NOT PURCHASE FROM THEM. I purchased a truck from McGee a little over a month ago. This truck has given me n Your typical crooked car dealership. DO NOT PURCHASE FROM THEM. I purchased a truck from McGee a little over a month ago. This truck has given me nothing but problems from the second we drove it off the lot. I've spent over $2000 since the purchase JUST on repairs that were blatantly HIDDEN from me during the buying process. It all started when I made the huge mistake of letting McGee get the car inspected for me because I live an hour from them. It passed inspection and I drove it home. The next day, I turn the car on and the check engine light is on. I bring it into a mechanic and he informs me that there is absolutely no way this truck should have passed inspection as one of the tire axles was about to break in half and there were multiple other issues with the engine. I immediately brought the truck back to McGee and had them look at it. The second I walked in to do this, every individual that was involved in the selling process treated me like I was a nuisance. They ended up fixing the axle issue because of safety concerns but told me the rest was on me to fix. I questioned how they got this car to pass inspection and they said I had to go to the place that inspected the truck for the answer.... when it was obvious they arranged this truck to simply pass the inspection so I wouldn't see the serious problems it has. I was sold a lemon, plain and simple, and now there is nothing I can do about it. A serious, honest car dealership would immediately fix all these issues as there was NO WAY they didn't know about them. McGee is not one of these dealerships. Stay the xxxx away from this place and save yourself the headache that I'm going through. They will treat you very nicely during the buying process. The second you drive it off the lot, they no longer care. More