McGee GMC of Charlton
Charlton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 138 reviews
James Shaughnessy was the greatest salesman i have ever had. I would highly recommend him to any buyer! Yes, everyone there is so nice and helpful. I've never had such great service! James helped me find e had. I would highly recommend him to any buyer! Yes, everyone there is so nice and helpful. I've never had such great service! James helped me find exactly what i need and wasn't pushy like most salesmen are. I was dreading going today but now im glad i did i've found out exactly what i need to look for. Thank you so much i will recommend this dealership to everyone i know. More
I visited this dealership and had a good experience with the sales consultant and the business manager. However, when I questioned the sales manager on the reason my negative equity was never mentioned unt the sales consultant and the business manager. However, when I questioned the sales manager on the reason my negative equity was never mentioned until I was in financing, he got very belligerent. He was condescending and unprofessional. Further, when I said that if the whole financial situation had been fairly explained, I would not have made the deal. Subsequently, I told him that I was not completing the deal and to switch my plates back to my own car. He then got extremely aggressive and threatening, getting in my face and saying numerous vulgarities and challenging me to take a swing. I admit I got very upset, but waled away outside to my car. He then followed me and continued to mock me, curse and challenge me. I am convinced he wanted me to take a swing. I will do everything I can to ensure that nobody I know ever visits this dealership again. More
Great service and sales department!!!!! They are always friendly and helpful. Rebecca (service) and Dan (sales) have always accommodated our needs when we are there and worked with us on all our vehicle friendly and helpful. Rebecca (service) and Dan (sales) have always accommodated our needs when we are there and worked with us on all our vehicles including my son’s truck that was purchased from a Ford dealership from Georgia. We have enjoyed the service and honestly so much from Patriot the we have purchased four vehicles from them in the last year. More
I brought my vehicle in for service and Rebecca was wonderful. She explained everything and she was great to deal with. I would highly recommend Patriot for service. wonderful. She explained everything and she was great to deal with. I would highly recommend Patriot for service. More
Car repairs are never easy yet Rebecca was AMAZING!!! Always professional, kept me in the loop- and made what could've been a stressful situation pretty much effortless. She was clear with her explanati Always professional, kept me in the loop- and made what could've been a stressful situation pretty much effortless. She was clear with her explanations, gave me the options I needed to make an informed decision, provided an estimate and trust me when I say, I have dealt with many service depts throughout the years and have never experienced the level of competency that I experienced with Rebecca. Even when I stood in front of her, phones ringing, customers waiting for assistance, and service men asking questions, she was calm, precise, organized, gave answers, triaged issues and I told her then and there how impressed I was with how she handled everything and everyone. Definately will be back (hopefully not too soon)and will spread the word. Thank you Rebecca and team. More
Over the weekend I visited this dealership to purchase a new vehicle and would like to let potential customers know about my experience. Buyer be aware of this dealership. They are underhanded and change d new vehicle and would like to let potential customers know about my experience. Buyer be aware of this dealership. They are underhanded and change deals often and then become forceful and frightening. I should have read the other reviews before visiting. More
Rebecca made my vehicle service experience extremely comfortable. Her professionalism and knowledge was second to none. I would recommend the service department at Patriot Motors to anyone. comfortable. Her professionalism and knowledge was second to none. I would recommend the service department at Patriot Motors to anyone. More
Rebecca is the best service person I have ever dealt with anywhere. She is friendly, knowlegable, and always looking out for the customer's satifaction. I stopped by on a rainy eve May 9, 2012 because my w anywhere. She is friendly, knowlegable, and always looking out for the customer's satifaction. I stopped by on a rainy eve May 9, 2012 because my windsheild wipers just stopped working while I was driving on a busy highway near the dealership. The service technicians had already left so Rebecca tried to see if she could fix my problem herself as I had a baby in the car and needed to get to my home safely as soon as possible. She could not fix it but diagnosed the issue and asked me to come back today and get the part replaced. She went out of her way to find a motor and then get it put into my car so that I could get back to my very busy schedule as soon as possible. I cannot praise her enough! She is extremely busy at this dealership and still takes the time to make sure you know your business is appreciated and you leave a happy customer. Please make sure she is acknowleged for her dedication and hard work. Judith E Tryba 6 High Street Fiskdale, MA 01518 More
This is the worst dealership I have ever been to. It's not the sales person because I'm sure they only do as they are told. Very pressured and rushed. I came along with someone buying from them and they w not the sales person because I'm sure they only do as they are told. Very pressured and rushed. I came along with someone buying from them and they were just about in tears by the end of the day. They made her take the car right there and then. No time to even clear out current car. Their idea of detailing is washing the car. Very bad experience! More