McGee Chrysler Dodge Jeep Ram of Barre
Barre, VT
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Unwilling to assist Called this dealership to deal with an issue with my Jeep Compass. I had some orange flecks covering my jeep which is only a year old. I was told by Called this dealership to deal with an issue with my Jeep Compass. I had some orange flecks covering my jeep which is only a year old. I was told by the person in service that I would need to contact the dealership that I purchased my Jeep from and have them submit a claim to Chrysler. The dealership I purchased my Jeep from is an hour and a half away and Midstate is 10 minutes from me. So I contacted the dealership I purchased the vehicle from and they advised said I should have no issue having my local dealership handle the issue. So they contact Midstate on my behalf, and Midstate's service rep Paul refused to help. So this left me to contact Chrysler who also contact Midstate who again refused to help me again. Needless to say I will be issuing a formal complaint through Chrysler and to the GM of this dealership! More
I was in Montpelier for my boys state hockey tournament and was looking for a place to feed them when I happened by Midstate Dodge, I noticed a Ram pickup out front with a fisher minute mount plow on it, a and was looking for a place to feed them when I happened by Midstate Dodge, I noticed a Ram pickup out front with a fisher minute mount plow on it, as I am a general contractor with a plowing business it certainly sparked my interest. I pulled in and was looking at it when Ed Ryder came over to see if I needed any helped, I told him I was interested in the 2012 ram and he was very gracious and helpful, he started the truck right up for me and we made arrangements for me to come down the next weekend to test drive and talk about a trade for my old ram. He was ready and waiting for us with all of his complimentary folks at the ready also, The haggling began but was pretty painless, within 30 minutes we had settled on a deal that was very amenable to me. By 230 that afternoon we were on our way north again with my brand new used truck. We were very pleased with Midstate Dodge for a job well done. More
I recently visited this dealership to look at one of their used cars. Prior to visiting the dealership I had submitted a trade appraisal form online as well as contacted the dealership with specific que their used cars. Prior to visiting the dealership I had submitted a trade appraisal form online as well as contacted the dealership with specific questions about the vehicle and asked to be emailed. Instead they called, and when I returned their call, they did not have any of my info to reference. The initial salesperson that I worked with was polite and helpful, and I was interested in the car, so I went in for a test drive which also went well. However, once we started discussing prices and trade in values another salesman got involved and was somewhat abrasive and came accross as condescending. After almost 2 hours at the dealership, we were still interested in the car, and we were assured that they would discuss with the owner and get back to us "first thing in the morning" since "we were close" on prices. We never heard back. Not impressed. Just checked the website - car still available and price has decreased on the car. Can't tell if the dealership knew that the car had issues and when I requested another mechanic look it over, they decided they didn't want to do business.....Regardless, bad customer service. Seems shady. More
Just a quick note to let you know how impressed I was with the staff at Midstate Hyundai and Dodge. I have purchased numerous vehicles and I believe your staff was one of the best I have ever dealt with with the staff at Midstate Hyundai and Dodge. I have purchased numerous vehicles and I believe your staff was one of the best I have ever dealt with. Joann, my salesperson, was friendly, knowledgeable about the vehicle, professional, and extremely helpful, without being pushy. She asked me what my needs were and was genuinely concerned with meeting them. Your sales manager, Jessica, suggested I take the car home and check to make sure the Hyundai A ccent 5-door was going to be big enough, which it was and is now sitting in my driveway! Thank you Joann and Midstate! Keep up the good work. More
Martin Downing and the entire staff at Mid-State were great and extremely helpful. I got a super deal! Very professional operation - both sales and service! great and extremely helpful. I got a super deal! Very professional operation - both sales and service! More
After spending some time looking for a truck on-line, I narrowed my choices down to 3 choices. I only wish I had chose to go to Midstate Dodge first. I looked at two trucks in the upper valley, but one was narrowed my choices down to 3 choices. I only wish I had chose to go to Midstate Dodge first. I looked at two trucks in the upper valley, but one was in very poor shape and the other dealer gave me the run around on price. I called Midstate and when I arrived they had the truck cleaned and in front of the showroom. After going on a quick test drive, we came back and went over the numbers. There was no run around there like the last dealership. In a matter of minutes they had given me a price and payment options. Without asking they gave me a copy of the CarFax report and we were able to come to an agreed figure in less than 15 minutes. I was in and out in no time, I should have gone there first. More