McGee Chrysler Dodge Jeep Ram of Barre

I recently visited this dealership to look at one of their used cars. Prior to visiting the dealership I had submitted a trade appraisal form online as well as contacted the dealership with specific que their used cars. Prior to visiting the dealership I had submitted a trade appraisal form online as well as contacted the dealership with specific questions about the vehicle and asked to be emailed. Instead they called, and when I returned their call, they did not have any of my info to reference. The initial salesperson that I worked with was polite and helpful, and I was interested in the car, so I went in for a test drive which also went well. However, once we started discussing prices and trade in values another salesman got involved and was somewhat abrasive and came accross as condescending. After almost 2 hours at the dealership, we were still interested in the car, and we were assured that they would discuss with the owner and get back to us "first thing in the morning" since "we were close" on prices. We never heard back. Not impressed. Just checked the website - car still available and price has decreased on the car. Can't tell if the dealership knew that the car had issues and when I requested another mechanic look it over, they decided they didn't want to do business.....Regardless, bad customer service. Seems shady. More

Just a quick note to let you know how impressed I was with the staff at Midstate Hyundai and Dodge. I have purchased numerous vehicles and I believe your staff was one of the best I have ever dealt with with the staff at Midstate Hyundai and Dodge. I have purchased numerous vehicles and I believe your staff was one of the best I have ever dealt with. Joann, my salesperson, was friendly, knowledgeable about the vehicle, professional, and extremely helpful, without being pushy. She asked me what my needs were and was genuinely concerned with meeting them. Your sales manager, Jessica, suggested I take the car home and check to make sure the Hyundai A ccent 5-door was going to be big enough, which it was and is now sitting in my driveway! Thank you Joann and Midstate! Keep up the good work. More

Martin Downing and the entire staff at Mid-State were great and extremely helpful. I got a super deal! Very professional operation - both sales and service! great and extremely helpful. I got a super deal! Very professional operation - both sales and service! More

After spending some time looking for a truck on-line, I narrowed my choices down to 3 choices. I only wish I had chose to go to Midstate Dodge first. I looked at two trucks in the upper valley, but one was narrowed my choices down to 3 choices. I only wish I had chose to go to Midstate Dodge first. I looked at two trucks in the upper valley, but one was in very poor shape and the other dealer gave me the run around on price. I called Midstate and when I arrived they had the truck cleaned and in front of the showroom. After going on a quick test drive, we came back and went over the numbers. There was no run around there like the last dealership. In a matter of minutes they had given me a price and payment options. Without asking they gave me a copy of the CarFax report and we were able to come to an agreed figure in less than 15 minutes. I was in and out in no time, I should have gone there first. More