McGee Chrysler Dodge Jeep Ram of Barre

Dealer would not cover warrantee repair For decades I was a customer of Midstate Dodge but will no longer give them the opportunity to do business with me. The reason is because of the treat For decades I was a customer of Midstate Dodge but will no longer give them the opportunity to do business with me. The reason is because of the treatment I received by their service department and the Midstate Dodge management. I have a 2013 Dodge Ram that I bought new at Midstate Dodge. During the warrantee period the emergency brake froze up and the cable would not retract. Midstate Dodge would not cover this frozen emergency break under new car warrantee. The reason for the break failure is because l don’t use the truck much and almost never use the emergency break. There is no exclusion in the warrantee for lack of use, but Midstate Dodge people refused to consider that the cause might be from a lack of use coupled with oxygen and humidity in the air causing rust. Rather they sited many warrantee clauses about environmental and surface rust exclusions. I had the emergency brake freed up at my trusted garage where there was rust on the inner workings of the emergency break. It cost me $100 to free up the emergency brake. With all of the original emergency brake parts still in place on the truck the emergency brake continues to work after several months. The difference is I now set and release the emergency break several times a week whether I drive the truck or not. The people at Midstate Dodge over a several month period wasted hours of time arguing and sending me off to read and reread sections of their warrantee that did not apply. Not once did they consider what I was saying, or consider that what I was saying might be true. The problem is from a lack of use, which is not an exclusion clause in the warrantee and the repair should have been covered. Because of the complete disregard for anything I was saying and the fact that their diagnosis (to avoid warrantee coverage) was wrong (the brake works as long as I use it), I will no longer allow Midstate Dodge any opportunity to do business with me. More

Customer comes first The entire team at Midstate listened to what I wanted with my new car, they explained all the new features of the car, and had no problem with any req The entire team at Midstate listened to what I wanted with my new car, they explained all the new features of the car, and had no problem with any requests I made of them. They were attentive and patient and I have recommended Midstate to everyone who asks me where I bought my car. My sales man Cody Barclay was especially knowledgeable and easy going. More

Wonderful Sale Representive We worked with Paul Kapusta. He was amazing young man to do business with. He did everything we asked of him. When I called to asked him questions , h We worked with Paul Kapusta. He was amazing young man to do business with. He did everything we asked of him. When I called to asked him questions , he was more then happy to answer my questions. Just a joy and when I need another vehicle I will be back to work with Paul ,It was an all around wonderful experience. More

Great Buying Experience I worked with Kristina K. She was great. She went above and beyond educating me on every option so I could make the best decision. She stayed late to I worked with Kristina K. She was great. She went above and beyond educating me on every option so I could make the best decision. She stayed late to familiarize herself with the vehicle I was looking into, her communication with me was impeccable, and she was very sweet yet straight forward. I enjoyed working with her so much. She got me exactly what I wanted for less than I was planning on paying and also made the trade in process so simple. More

Great buying experience. Outstanding team. I was looking for a specific Mini Cooper, and drove to Midstate Dodge for the car. Working with the Midstate team was a great buying experience - Cody I was looking for a specific Mini Cooper, and drove to Midstate Dodge for the car. Working with the Midstate team was a great buying experience - Cody and Craig treated me with respect and it was good to negotiate with them. When a problem arose with the car a few days after I bought it - and hours away in Maine - owner Mitchell Jay and his team stepped up to fix it quickly and without fuss. These folks are good people and I hope to buy my next car from them. More

great experience, great customer service My wife and I were looking for a specific car. Our salesman Cody Barclay narrowed down our specific needs to find the exact car we wanted. He was pers My wife and I were looking for a specific car. Our salesman Cody Barclay narrowed down our specific needs to find the exact car we wanted. He was personable, kind, and wanted to ensure we were totally happy with our choice but he wasn't pushy about the situation. We negotiated a price that made my wife and I happy. Ultimately, the experience he gave us sealed the deal. Now, about 7 months later we still keep in contact with Cody and Midstate Dodge In Barre VT. Cody is always willing to answer any of our questions or finds an answer if he doesn't have it. More

Awesome I bought a Camaro on 11/12/16 and the people and service there are amazing everyone is so friendlybamd helpful , Chris ,Craig and David helped from em I bought a Camaro on 11/12/16 and the people and service there are amazing everyone is so friendlybamd helpful , Chris ,Craig and David helped from emails to phone calls and financing paperwork you all are amazing . I would definetly recommend you I drove 2 hrs to get there and it was so worth it .. More

Kristina Rocks! I have to say tha our experience at Midstate Dodge was first rate. We recently bought(leased) our very first new vehicle. Kristina Kingsbury was absol I have to say tha our experience at Midstate Dodge was first rate. We recently bought(leased) our very first new vehicle. Kristina Kingsbury was absolutely amazing to work with! She made our experience the best it could possibly be. I would highly recommend Midstate and Kristina with no reservations. More

Great deal and good service I leases a 2014 Dodge Ram 1500 from misstate and got a great deal on my truck. It was the only 2014 truck left in their inventory and the price was mu I leases a 2014 Dodge Ram 1500 from misstate and got a great deal on my truck. It was the only 2014 truck left in their inventory and the price was much better than the other dealers I went to. A couple weeks ago I ended up breaking down with a transmission issue. While I was a little disappointed with that since the truck is new, things happen and I was very happy with the service department. They were able to locate the part I needed even though it was on back order by getting it from a dealer in New Jersey. Once the part came in they were extremely efficient in fixing my truck and getting me back on the road. Thank you midstate dodge More

I have always had nothing but respect for midstate dodge Midstate dodge is one of the best car dealerships I have ever dealt with they are not pushey thay get you the deal you can afford.i will go back again Midstate dodge is one of the best car dealerships I have ever dealt with they are not pushey thay get you the deal you can afford.i will go back again the employee I dealt with was Cody b Thanks More