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McGavock Nissan Lubbock
Lubbock, TX
1,108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,108 Reviews of McGavock Nissan Lubbock
December 31, 2016
Purchased a new and used car On matter what vehicle you are interested in, you need to check out McGavock Nissan and ask for Crystal Duncan. She is a great person to work with, fu On matter what vehicle you are interested in, you need to check out McGavock Nissan and ask for Crystal Duncan. She is a great person to work with, fun and very knowledgeable. My new car purchase was such a pleasant experience that when we had to replace our 2005 Altima unexpectedly, Crystal was the first person we went too. She rocks!!!! More
by Bshaffer
Employees Worked With
Crystal Duncan
December 27, 2016
Great service!! They found exactly what I was looking for. JT went out of his way to take care of my purchase. Everyone was very friendly. I do appreciate it! They found exactly what I was looking for. JT went out of his way to take care of my purchase. Everyone was very friendly. I do appreciate it! More
by V Martinez
Employees Worked With
Jonathan Trevino
December 25, 2016
Great Place We had a great experience at McGavock Nissan in Lubbock. We worked with Johnathan and he was great. He was very knowledgeable on any questions we had We had a great experience at McGavock Nissan in Lubbock. We worked with Johnathan and he was great. He was very knowledgeable on any questions we had was very friendly. Zach in finance was also great to work with. Everything went smooth with our entire process. More
by ryanmitch18
Employees Worked With
Jonathan Trevino
December 11, 2016
Over and Beyond I love my car that I bought with Len's help (2016 Murano). My first car purchase ever and Len made my family and I feel comfortable throughout the ent I love my car that I bought with Len's help (2016 Murano). My first car purchase ever and Len made my family and I feel comfortable throughout the entire process. All our questions and concerns were addressed. He took his time to explain everything, which we appreciated, as first time buyers. He is the guy to go to. Would recommend my family and friends to Nissan and Len. More
by JoysJoy
Employees Worked With
Len Caron, Richard Williams
December 01, 2016
Great Experience buying a New Car I cannot say enough good things about my experience with McGavock Nissan. Ruben Arguello was the best. He was very knowledgeable when I had a questi I cannot say enough good things about my experience with McGavock Nissan. Ruben Arguello was the best. He was very knowledgeable when I had a question, helpful to find the one that I wanted and patient, giving me time to finally make up my mind. I highly recommend asking for Ruben when you are looking to purchase a Nissan. This was the most hassle free car buying experience I've ever had. More
by Sheryl Strickland
Employees Worked With
Ruben Arguello
November 29, 2016
New car I cannot say enough about my experience at McGavock. It was easy, fast, and I was well taken care of. James did most of the work before I got here to I cannot say enough about my experience at McGavock. It was easy, fast, and I was well taken care of. James did most of the work before I got here to save me time and he is so nice. More
by LW
Employees Worked With
James Lyon
November 28, 2016
Awesome experence James Lyon was extremely nice and easy to communicate with. One of the best car buying experiences I have had. Thanks so much to JAMES and McGavock N James Lyon was extremely nice and easy to communicate with. One of the best car buying experiences I have had. Thanks so much to JAMES and McGavock Nissan. More
by Mich
Employees Worked With
James Lyon, Jay Horn
November 15, 2016
Will NEVER buy from here again I wrote a review after purchasing a used vehicle in March 2016. I felt like we had a fairly positive experience buying from McGavock Nissan but after I wrote a review after purchasing a used vehicle in March 2016. I felt like we had a fairly positive experience buying from McGavock Nissan but after 6 months of owning this vehicle I've come to realize they are all talk and do not care about their customers. I was unfortunately in a rush to buy and even though I thought I found the right vehicle it has come to my attention that many things were left out of our conversations with the sales representative. As soon as we were done purchasing we started to have a bad feeling about it. We were told it was cleaned upon arrival - it very obviously wasn't. So, we had the service guys "clean" it before leaving. Upon arriving home and figuring out how all the seating and back lift gate works, we discovered it STILL had not been thoroughly cleaned. I'm not talking a few missed spots. The service department clearly just did a surface clean to get the car out the door. I figured, well, whatever... Then, after driving this vehicle over the weekend after purchasing, I realized the tires needed rotating, ok...went to have that done. Come to find out, the tires had never been replaced and I was told I was basically lucky to have driven safely at all in the few days of owning it. So, I am not only buying brand new tires now, but the service guys never even thought to rotate them, and they had probably never been rotated in 5 years of previous ownership. I feel this is something the service department should catch. We have been to a local repair shop now 4 times in 6 months for various issues that didn't show up on initial test driving. Today I received news that the vehicle had obviously been in an accident under previous ownership that had required the entire passenger side rebuilt. This would explain why it suddenly rattles all over the passenger side doors when driving above 50 mph. I've seen what our repair shop is talking about and I believe it to be true. I'm not a car person, I never would have thought to check. I feel it is completely unethical for McGavock Nissan to have sold this vehicle at least without disclosing this information. They have the absolute worst attention to detail. I realize absolutely no one at McGavock gives a hoot about this as I'm the one who drove off with this vehicle. BUT it is worth saying that these individuals never cared once if we were safe leaving in the vehicle or if we were ultimately satisfied with the customer service. They got their sale and that's all that matters to them. I have owned 2 other vehicles from this manufacturer, one used and one brand new, and have NEVER had problems with them. This was obviously a vehicle that should not have been on the lot or at least should have been sold at a much lower price with more information provided. More
by MrsBynum
Employees Worked With
Mark
November 13, 2016
Great service Our salesman was helpful and patient- not pushy at all! He knew what we wanted and stayed in contact with us until we found right match. Our salesman was helpful and patient- not pushy at all! He knew what we wanted and stayed in contact with us until we found right match. More
by Abc123
Employees Worked With
Ruben
November 10, 2016
Great experience Ruben was a great salesman! The Finance manager was great! Love my new car! I will always buy Nissian. Great experience all the way around! Ruben was a great salesman! The Finance manager was great! Love my new car! I will always buy Nissian. Great experience all the way around! More
by Ashlee V.
Employees Worked With
Ruben A
