McGavock Nissan Lubbock

BAD EXPERIENCE Worst place to buy a car,truck or whatever you buy I bought a 2014 chevy from them no scratches 1 little dent went through the car wash twice it was Worst place to buy a car,truck or whatever you buy I bought a 2014 chevy from them no scratches 1 little dent went through the car wash twice it washed the wax off that they put on there and had scratches all over the truck what a ripoff there they really wanted to sell me warranty witch was supposed COVER EVERYTHING EXCEPT the WEAR and TEAR and told me any chevy house had to except that warranty and they would give me something to drive while it was in the shop 8 months after I bought the truck it went into all kinds of service codes came on so I made and appointment to go there with Bryan Wilson for the next day I didn't have time to go there so I sent my wife there at first Bryan acted stupid like he had no clue what was going on they finally told her they were busy and get to it for 2 more weeks so I took it to the frank brown to get it fixed they told me that the warranty didn't cover it that I bought witch was the surpream plan and had to pay an additional $350 so I went to mcGavick Nissan and delt with The finance manager James and told me he told me it was bumper to bumper warranty and that frank brown just didn't wanna bother to use it and at the end James told me it wasn't covered either and apparently he boss was gonna have a meeting about that I was supposed to call back in 2 days now ever time I call them and want to talk to hem they tell me he's not there or he don't work there no more then later I call again and ask for James again they tell me he's out for 2 days can't get hem on the phone but Lesson Learned never but any warranty no matter what they say it's covered cuz the only thing that's covered is everything that won't go out and Richard Williams was the one that sold me that warranty but for real is it worth ripping people off like that I advise everyone not to buy any warranty ever because that's your loss out your pocket they won't be seeing me there ever again More

Great experience! I had such a great car buying experience here. The people were very helpful and listened to what i wanted and needed. Thanks so much! I love my car!!! I had such a great car buying experience here. The people were very helpful and listened to what i wanted and needed. Thanks so much! I love my car!!! More

Dedicated and committed to meet the need...even on days off! Patrick did a great job. He listen to our needs and preference in the vehicle we were looking for. He was quick to let us know that if it wasn't on th Patrick did a great job. He listen to our needs and preference in the vehicle we were looking for. He was quick to let us know that if it wasn't on their lot, He would arrange to have the one we wanted delivered on a quick timeline. He walked us through the whole process and made sure we were satisfied with our purchase from beginning to end. He even came back to the office on his day off to be present when we picked up our new vehicle. Thanks again!! More

Smooth sailing the whole process was very timely and smooth. I really enjoyed the great selection of autos. The sales person was very easy to work with and very conc the whole process was very timely and smooth. I really enjoyed the great selection of autos. The sales person was very easy to work with and very concerned with satisfying my taste in autos and providing the best product for me within the price range I wanted. More

Good, pleasurable, and exciting I have dealt with many car dealerships and Nissan McGavock has been a good experience! Everyone has been helpful with my purchase of a new car! I have dealt with many car dealerships and Nissan McGavock has been a good experience! Everyone has been helpful with my purchase of a new car! More

Truck They had the vehicle I wanted. Finance was easy Sales was easy. Go see Chance and buy a truck. Very happy with the whole buying experience. They had the vehicle I wanted. Finance was easy Sales was easy. Go see Chance and buy a truck. Very happy with the whole buying experience. More

Awesome Sales Steve Green was an amazing salesman! Great deal, great service. He helped me pick out the best vehicle for me and made sure I was happy. Steve and th Steve Green was an amazing salesman! Great deal, great service. He helped me pick out the best vehicle for me and made sure I was happy. Steve and the rest of the amazing MCGAVOCK crew checked up on me after the sale. MCGAVOCK's has always treated me right and make sure I'm satisfied with my purchases. This is my 4th vehicle to buy from MCGAVOCK and I will be back!! Also love their service department!! I ever worry about my vehicle when I bring it to More

Excellent service from Scott and David I spoke with Scott on the internet and scheduled appt for next day at 5pm, went for a test drive with David and drove away in my new vehicle at 7pm. T I spoke with Scott on the internet and scheduled appt for next day at 5pm, went for a test drive with David and drove away in my new vehicle at 7pm. Total experience was a pleasure Fair and reasonable deal for all More

Crystal was amazing! Great service and amazing deals! Crystal helped us far beyond what was necessary. She was very knowledgeable and friendly. We will definitely go back Great service and amazing deals! Crystal helped us far beyond what was necessary. She was very knowledgeable and friendly. We will definitely go back and see her! More

Quick and Easy This was my first time ever purchasing a car by myself and Len made my process easy and efficient! I didn't feel like anything was a scam and I know I This was my first time ever purchasing a car by myself and Len made my process easy and efficient! I didn't feel like anything was a scam and I know I made the right choice! Definitely recommending this dealership to other friends and family! More