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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
511 Reviews

511 Reviews of McFarland Ford of Rochester - Service Center

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October 02, 2025

From the moment I arrived, I felt welcomed and valued as a customer. Every staff member I interacted with was knowledgeable, courteous, and willing to go above and beyond to ensure my needs were met. It was More

by RELOCATE2010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hempfling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

The dealership experience was great. Low pressure, transparent and reasonable. I worked with Tyler and his style suited me well and he did what he made sure I wasn’t wasting any time. He More

by grealishk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Lauren knew exactly what I was asking for and got it scheduled and done. I thought the cost was very reasonable. More

by amstaples
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Bought truck at another dealer but chose to have my oil and 5000 mile service done at Mcfarland because I trust them More

by Scottpadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2025

It was fine. It was an oil change. Yes I will continue to use McFarland Ford. More

by jorrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

McFarland Ford of Rochester responded

Thank you for your feedback! We're glad to hear your oil change went smoothly and that you plan to continue using McFarland Ford. We appreciate your trust and look forward to serving you again in the future!

September 24, 2025

With all the electronics and technology in vehicles now it’s best not to try to waste your time and money on anyone who is not trained by the manufacturer. From drivetrains to body and cab design modern ve More

by DVMADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hempfling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Way
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

McFarland Ford of Rochester responded

Thank you so much for taking the time to share your experience with us! We couldn't agree more today’s vehicles are incredibly advanced, and it's our mission to make sure our factory trained team is fully equipped to handle that complexity with precision and care. It means a great deal to us that you've recognized the dedication and professionalism of our staff. Earning your trust and a rare five star rating from you is something we value. We’re grateful for your continued support and look forward to being here for you for many more years to come. Thank you again from all of us at McFarland Ford!

September 24, 2025

The best … efficient, professional and stress free … well prepared. Would highly recommend this dealership … awesome More

by tfbennett913
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

McFarland Ford of Rochester responded

We're thrilled to hear that you found your experience with us efficient, professional, and stress-free. Our team works hard to ensure every customer feels well taken care of, so it’s great to know we hit the mark. We truly appreciate your recommendation and look forward to seeing you again in the future!

September 24, 2025

Lauren is great, responsive and easy to work with. Visit was quick, easy and painless. More

by ryan.koch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

McFarland Ford of Rochester responded

We're so glad to hear that your visit was quick, easy, and painless and that Lauren made the experience even better. We’ll be sure to pass along your kind words. We appreciate your support and look forward to serving you again!

September 23, 2025

McFarland Ford is my go to dealership for all my vehicle needs, they are always happy to help! More

by svr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hempfling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

McFarland Ford of Rochester responded

Thank you for your continued trust in McFarland Ford! We're proud to be your go to dealership and are always happy to help with anything you need. Your support is important to us, and we look forward to serving you for many more years to come!

September 23, 2025

The service department and the sales department are great! And the manager is wonderful! Will definitely keep them as our number one car dealer. More

by Lrocheleauesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

McFarland Ford of Rochester responded

We're thrilled to hear that you had a great experience with both our service and sales departments. Our team truly appreciates your support and loyalty. We’re honored to be your number one car dealer and look forward to serving you again in the future!

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