McFarland Ford of Rochester

Very helpful and efficient. I was contacted as soon as they received a used vehicle that met my criteria I was contacted as soon as they received a used vehicle that met my criteria More

Yes only based on previous experience with the Service Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed ther Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed there was no mention of my request, in addition, the windshield wiper fluid went in empty (light was on); and it was not refilled. I thought that was odd. More

Frank got me in right away for a small issue with my truck. It was remedied in less than a half hour. Great job! Also a big thank you to Brian the tech who fixed the issue. truck. It was remedied in less than a half hour. Great job! Also a big thank you to Brian the tech who fixed the issue. More

Pleased with the service and the car. Got it ready for us to drive home. Got it ready for us to drive home. More

Rich did a great job. I did not have an appointment, but he got my truck in immediately for an oil change and it was done much faster than expected. I did not have an appointment, but he got my truck in immediately for an oil change and it was done much faster than expected. More

Great to work with . Answered all questions and got the deal done in a timely matter. Answered all questions and got the deal done in a timely matter. More

They were friendly, informative and helpful. Purchase was efficient, fair and quick. I would use the dealer again. Purchase was efficient, fair and quick. I would use the dealer again. More

I can’t believe buying a car was so easy, No pressure . Chase and management are terrific. Chase and management are terrific. More

Richard in Service was excellent and on top of all my problems that I had with USAA. EXCELLENT employee. problems that I had with USAA. EXCELLENT employee. More

Purchased an f150 through Robbie. He made sure I was happy with the purchase and wanted to make sure I got all the features I wanted. Just before driving off I noticed a small chip in He made sure I was happy with the purchase and wanted to make sure I got all the features I wanted. Just before driving off I noticed a small chip in rear door and the manager came out and said he would get it into the body shop as soon as possible and give me a loaner. They had my truck fixed as good as new in a week. I will purchase from McFarland again. More