McFarland Ford of Rochester

Service work they performed was poorly done. They put new tires on my truck did not properly balance them so now my truck is shaky and wobbly. I also was using my spare tire before I got my new They put new tires on my truck did not properly balance them so now my truck is shaky and wobbly. I also was using my spare tire before I got my new tires and when they changed them out, they just threw my spare in the bed of the truck, which it rode in the back of my truck for over a week before I had time to re-put it back I bought my truck there and they can’t even put my spare tire bag underneath my bed absolutely pathetic service. That is definitely not how you treat a customer that has bought their last three trucks brand new from that establishment. More

Outstanding service from start to finish, and they delivered my truck to my house as well delivered my truck to my house as well More

Professional polite. And answered the questions that I had. gave me a fair price on my trade-in. The first times did not have to play the game. I just like their overall And answered the questions that I had. gave me a fair price on my trade-in. The first times did not have to play the game. I just like their overall approach with things and I will definitely be back. More

Good dealership to work with . Really impressed with service department and stock of new vehicles. Really impressed with service department and stock of new vehicles. More

Great dealership and easy to work with! Would recommend them. Chase and the team were great! Would recommend them. Chase and the team were great! More

I hardly ever write reviews like this but for this dealership I felt I had to. The people that work at McFarland Ford of Rochester are very special. Everyone there is friendly and knowledgeable. I wou dealership I felt I had to. The people that work at McFarland Ford of Rochester are very special. Everyone there is friendly and knowledgeable. I would not go anywhere else. More

They were a friendly and honest staff who made the buying experience easy. I will definitely return there if needed. experience easy. I will definitely return there if needed. More

Service department was awesome answering all questions and the detail I had done was like I was getting into a new truck and the detail I had done was like I was getting into a new truck More