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McFarland Ford of Rochester

Rochester, NH

4.7
424 Reviews

8 Crane Dr

Rochester, NH

03867

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Showing 424 reviews

December 05, 2023

Service was good and was done in a reasonable amount of time although i did have to bring truck back a few days later to re do one of the tasks that were performed on the previous visit ( at no charge) More

by LBURKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron, Jason Quinton
December 05, 2023

Ben Rennie and Chase get things done. I was on the fence over letting my Bronco go for an F150 but Ben and Chase took the time to help me make my decision. F150 it is! Thanks guys! More

by Ben Taggart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Chase Carignan
December 05, 2023

Excellent experience at McFarland Ford in Rochester, NH. Chase was fantastic throughout the new vehicle purchase process; very knowledgeable, patient with all my questions, and made the transaction quick an More

by CF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
December 04, 2023

Connor was super nice, not pushy he was amazing and has a great personality. He made the buying process so much less stressful More

by karen062111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson, Connor Jameson
December 01, 2023

It was a very satisfying experience with very pleasant and professional staff. The complete team made me feel that they enjoyed my business and that I was part of the team. More

by BERTAHAMBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron, Jason Quinton
November 30, 2023

I would give 3. 5 stars depending on the day. Some days the service dept. Is fantastic. Other days not so much. More

by KYLE.PAQUIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
November 29, 2023

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by TDBELL1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron, Jason Quinton
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you the great review, even if I cannot quite understand what your comments say, haha! We appreicate the 5 stars!!

Nov 30, 2023 -

TDBELL1813 responded

I do not write comments ever. I suggest you make comments OPTIONAL.

November 29, 2023

Did what was expected and done well and on time thank for the great work More

by JOHNKRYSA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you John! We are happy to hear everything went well in service. If you should ever need anything please let us know!

November 27, 2023

Always a warm welcome, super helpful, easy to communicate with, and top notch service. They have gone above and beyond and I am thankful I decided to walk in and pursue buying a new car. With the economy t More

by amiller
Recommend Dealer
Yes
Employees Worked With
Chase Carignan , Dan Bergeron, Jason Quinton
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you so much for the great review! You were an absolute pleasure to work with. If you are in the area stop by to say hi, we would love to hear how you're liking the Edge- Ben Rennie, GSM

November 25, 2023

This is my go-to dealership now. Things went a little sideways but they made up for it in spades. They're willing to do things for the customer that other dealerships are not. They'r More

by Danielle Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you Danielle for the lovely review. Unfortunately mistakes do happen, but we always want to make sure they are taken care of to the best of our ability. We hope you love the vehicle and if you should ever need anything please let us know. All the best!!

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