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McFarland Ford of Rochester

Rochester, NH

4.7
425 Reviews

8 Crane Dr

Rochester, NH

03867

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Showing 425 reviews

February 07, 2024

Smooth process, everyone every step of the way was professional and courteous. This is the way car business should be done! More

by Darwin Cusack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Benjamin Arsenault, Jonathan Cabral
Feb 09, 2024 -

McFarland Ford of Rochester responded

Darwin, thank you for your great review and kind words!

February 07, 2024

They were informative without being pushy. We worked together to find just what I was looking for which ended up with me changing the model that I originally planned on buying. Seems like a g More

by charliegoodrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Chase Carignan, Jonathan Cabral
Feb 07, 2024 -

McFarland Ford of Rochester responded

Charlie, Thank you for the kind words. I am glad we ended up speaking and coming up with solutions to some of the concerns you had. I also appreciate the advice and feedback. If you should ever need anything please call me directly. I will follow up with you tomorrow morning, thanks again!- Ben Rennie- General Sales Manager

February 05, 2024

Booking the appointment was easy, the staff at check in was great. They were quick at getting my vehicle completed. More

by rochesterradiator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 05, 2024

It was a great experience doing business with McFarland Ford of Rochester. From the internet working with Lauren to doing a deal with Connor. Jonathan was great In the finance department as well. Will do b More

by rogerames14
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
Feb 05, 2024 -

McFarland Ford of Rochester responded

Roger, we really appreciate your shout out! It's always good to hear our team provided a great experience for you and we look forward to doing business with you again!

February 03, 2024

working with the ford dealership was a pleasure. everyone was very nice. purchased a bronco that my wife loves.. More

by cbmerrill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Larson, Jonathan Cabral
Feb 05, 2024 -

McFarland Ford of Rochester responded

We're so happy to hear she loves the Bronco! Thank you for your great review!

February 02, 2024

After totaling my vehicle in a snow storm, I was in a hurry to get into another vehicle. Ben and everyone at McFarland made this process smooth. And I LOVE my new Bronco Wildtrack! Thank you! More

by twnbyz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Benjamin Arsenault
Feb 05, 2024 -

McFarland Ford of Rochester responded

We're so happy to hear you had a great experience here at McFarland Ford of Rochester! We'll be sure to pass the kind words along to Ben and the rest of the team. Thank you for your great review and enjoy that Bronco!

February 02, 2024

It was a pleasure working with Ben and the rest of the crew ! Ben had some snacks in his draw which was great. friendly people ! More

by Big j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Benjamin Arsenault
January 31, 2024

1. Make sure to have gas in the car before test drive. 2. I called shortly after I left the lot to let the staff know that i left a CD in the disc changer of the traded in vehicle. They said that they would More

by fitnessnut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Lauren Anderson, Connor Jameson, Jonathan Cabral
January 31, 2024

Connor was very personable. The paper needed was very lack there of. 30 mins before picking up my suv contacted me for documents needed. Ample notice would have been appropriat More

by Mommabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Jameson, Jonathan Cabral
Feb 05, 2024 -

McFarland Ford of Rochester responded

We appreciate your feed back and are glad to know you were in and out in a timely manner. We apologies for any inconvenience regarding the short notice, thank you so much for your business!

January 31, 2024

Great Experience quick service open honest communication with service writer about not having Saturday appointments which make me even like your dealership more great job More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
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