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McFarland Ford of Rochester
Rochester, NH
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 482 reviews
March 26, 2024
The problem I am having with trunk is difficult, but everyone keeps trying and doesn't get upset. The service people are very nice. everyone keeps trying and doesn't get upset. The service people are very nice. More
by birchbranchsheep
Verified CustomerEmployees Worked With
Frank in service is very kind, Dan Bergeron
March 23, 2024
New owners have really turned this place around especially the service department!! I also said I would never go back to Rochester Ford, but I decided to give Mcfarland a chance and so thankful I d especially the service department!! I also said I would never go back to Rochester Ford, but I decided to give Mcfarland a chance and so thankful I did!!! I worked with 2 gentleman in the service department for a warranty issue on my transmission! They got me a rental car and got my car in and out within 2 weeks even though they said it could be up to a month waiting on parts!!! They were so friendly and courteous to my situation as this was the 2nd time my transmission failed and in less then a years time!!! Amazing people, amazing service!! Will be returning for future work and to get my next vehicle from them! More
by ERIC.Z.SMITH
Employees Worked With
Frank in Service and one other gentleman who started it all in Service but cannot remember his name!!
March 23, 2024
I started my process online with Lauren and Brooke. They were very responsive and knowledgeable about the truck. When we got to the numbers they brought in Sean. He was honest, open and respectful. They were very responsive and knowledgeable about the truck. When we got to the numbers they brought in Sean. He was honest, open and respectful. After some negotiations, we reached an agreement. A day later I went to the dealer in person and met with Connor. He showed me the truck and its features and answered a bunch of my questions. He was also knowledgeable about the truck. Lastly I worked with the finance department on paying for the truck. The total time I was there, including a test drive, was about 2 hours. Very smooth transaction. I would highly recommend MacFarland Ford of Rochester. More
by TVP3
Employees Worked With
Lauren Anderson, Chase Carignan, Mathew Knezevic, Robbie Larson, Connor Jameson, Benjamin Arsenault, Jonathan Cabral, Brooke Alexander, Matt Eisenhuth, Sean Rooney
March 22, 2024
The Dealership made my time and experience very satisfying,. I would not hessite to recommend them to friends and family. satisfying,. I would not hessite to recommend them to friends and family. More
by craig.s.wilson
Employees Worked With
Lauren Anderson, Mathew Knezevic, Benjamin Arsenault, Jonathan Cabral
March 21, 2024
Thanks for taking care of the tire. During the rotation the last time it should have been checked cuz I had mentioned that it was low and had a slow leak and I had a feeling it was the During the rotation the last time it should have been checked cuz I had mentioned that it was low and had a slow leak and I had a feeling it was the bead on the tire but I don't think it ever got checked More
by BRUCE.CROSSLEY
Employees Worked With
No idea he's not in these pictures
March 19, 2024
Chase Carrigan did a great job working with me from test drive to driving out in my new Ford Explorer! First time using McFarland ford and in another 4or 5 years I’ll be back for another Explorer. There was drive to driving out in my new Ford Explorer! First time using McFarland ford and in another 4or 5 years I’ll be back for another Explorer. There was a lot of questions about service in this survey and I’ve never used the service department. I’ll be back for oil change in a few months. Then I can answer these questions. I’m sure it’s all 5’s. Thanks, Rick Watts More
by tenman001
Employees Worked With
Benjamin Rennie, Chase Carignan, Jonathan Cabral
March 18, 2024
I don’t like writing reviews. I don’t like writing reviews. I don’t like writing reviews I don’t like writing reviews. I don’t like writing reviews. I don’t like writing reviews I don’t like writing reviews. More
by scott.goyette
Employees Worked With
Dan Bergeron, Jason Quinton
