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McFarland Ford of Rochester

Rochester, NH

4.7
425 Reviews

8 Crane Dr

Rochester, NH

03867

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Showing 425 reviews

February 19, 2024

Very good customer service! Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. More

by goodesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
February 18, 2024

Great people I just purchased my first vehicle and will go back again. Sales though finance were awesome. I haven’t used service except for inspection but they were great getting my inspection done More

by rogerames14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Jameson, Jonathan Cabral
Feb 20, 2024 -

McFarland Ford of Rochester responded

Roger, thank you for your kind words! We're delighted to hear about your visit with us and we look forward to working with you again! Safe travels!

February 17, 2024

You guys were great! Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us ho More

by charliegoodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Rennie, Chase Carignan, Jonathan Cabral
Feb 20, 2024 -

McFarland Ford of Rochester responded

Charlie, thank you for your wonderful review! We're happy to hear the team provided you such a good experience here! Enjoy your new vehicles!

February 16, 2024

outstanding people, awesome services, very professional, top notch place to do business with will buy again there More

by cbmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
February 15, 2024

Professional, polite and efficient staff. Carried out an oil service on my F-250 in a timely fashion whilst I waited. More

by deansaint1974.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
February 15, 2024

This was our 2nd truck we bought and was great working with them chase both times..He was great..we will definitely use again for our vehicle needs More

by crgpropertymaintenancellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase cardigan , Ben Rennie, Jonathan Cabral
Feb 15, 2024 -

McFarland Ford of Rochester responded

Thank you for your review and return business! We're always happy to hear Chase was able to provide a great experience! We look forward to working with you in the future! Until then, safe travels!

February 14, 2024

Awesome service! Offered pick up and delivery, which is a step above the rest. Great team at McFarland Ford of Rochester! More

by B-F150MCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron, Jason Quinton
February 14, 2024

McFarland Ford service department is top notch. They diagnosed my problem and fixed it in a timely manner. This day and age that's very important to get back in the driver's seat and take on the da More

by GDEPLING6980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron, Jason Quinton
February 14, 2024

They let my husband leave in a truck before it was financed and then in an effort to cover themselves pulled my credit 15 times in 6 week. Dropped my score almost 30 points and BEN assured my husband More

by Shemad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonja , Ben Rennie
February 14, 2024

Friendly and efficient service. .very happy that they are here to take care of my automotive needs. More

by RLETBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
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