McFarland Ford of Rochester

Had my towed in, and the service department was able to get right on to fixing my truck get right on to fixing my truck More

They have been great with helping to solve the issues our truck has had. Great customer service. truck has had. Great customer service. More

Great inventory, up front pricing for trades and sales, immediate response to an issue a few days after the sale. I will definitely be back immediate response to an issue a few days after the sale. I will definitely be back More

Great People, Clean Environment, Awesome Service. Received assistance from Diana Tullos and Joseph Hempfling. A real pleasure doing business with McFarland Ford of Rochester. Good People make the di Received assistance from Diana Tullos and Joseph Hempfling. A real pleasure doing business with McFarland Ford of Rochester. Good People make the difference. Thanks. More

We had an appt for 5pm on a Friday. The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked wit The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked with seemed as if he didn't really care whether he made sale or not. We made a decision to purchase a vehicle rather quickly as we had picked out a couple of vehicles on their website but, as the sales dept closes at 6pm (we should have been informed and given the option to come in on Saturday) we were told that we would have to return on Saturday to complete the sale. She shouldn't have scheduled an appt at 5pm knowing that the sales dept and the finance dept wouldn't be able to finish our sale. I would rather have done everything on Saturday instead of dragging it out for 2 days. It just seemed like poor time management skills. On the other hand, Jonathan Cabral was fantastic and seemed enthusiastic to complete our purchase on Saturday morning. He really saved McFarland Ford's reputation in our opinion. I would also like to say that we have used McFarland's service dept several times in the past year and have had great experience's with them. We will absolutely return for both sales and service and we will recommend MaFarland Ford to friends and family. More

Great dealership! Matt and Chase worked very hard to find the right Ford truck for me. No pressure great people. Matt and Chase worked very hard to find the right Ford truck for me. No pressure great people. More

Made an appointment for oil change and brought truck in. Frank took great care of me and they had my truck back to me pretty quick and they didn’t even leave fingerprints on my truck! Will be coming back. Frank took great care of me and they had my truck back to me pretty quick and they didn’t even leave fingerprints on my truck! Will be coming back. More