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McFarland Ford of Rochester
Rochester, NH
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 426 reviews
April 05, 2024
They were very friendly and professional. I traveled 2,hrs from out of state to buy that particular truck and they got me in the truck to drive home that day so I wouldn’t have to come back. I traveled 2,hrs from out of state to buy that particular truck and they got me in the truck to drive home that day so I wouldn’t have to come back. Very happy with the truck. More
by oneoftwo1955
Verified CustomerEmployees Worked With
Lauren Anderson, Mathew Knezevic, Benjamin Arsenault, Jonathan Cabral, Matt Eisenhuth
April 05, 2024
We had an appt for 5pm on a Friday. The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked wit The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked with seemed as if he didn't really care whether he made sale or not. We made a decision to purchase a vehicle rather quickly as we had picked out a couple of vehicles on their website but, as the sales dept closes at 6pm (we should have been informed and given the option to come in on Saturday) we were told that we would have to return on Saturday to complete the sale. She shouldn't have scheduled an appt at 5pm knowing that the sales dept and the finance dept wouldn't be able to finish our sale. I would rather have done everything on Saturday instead of dragging it out for 2 days. It just seemed like poor time management skills. On the other hand, Jonathan Cabral was fantastic and seemed enthusiastic to complete our purchase on Saturday morning. He really saved McFarland Ford's reputation in our opinion. I would also like to say that we have used McFarland's service dept several times in the past year and have had great experience's with them. We will absolutely return for both sales and service and we will recommend MaFarland Ford to friends and family. More
by mia6145
Employees Worked With
Robbie Larson, Jonathan Cabral, Brooke Alexander
April 04, 2024
Great dealership! Matt and Chase worked very hard to find the right Ford truck for me. No pressure great people. Matt and Chase worked very hard to find the right Ford truck for me. No pressure great people. More
by rpelk1
Employees Worked With
Chase Carignan, Jason Quinton, Jonathan Cabral, Matt Eisenhuth
April 04, 2024
Made an appointment for oil change and brought truck in. Frank took great care of me and they had my truck back to me pretty quick and they didn’t even leave fingerprints on my truck! Will be coming back. Frank took great care of me and they had my truck back to me pretty quick and they didn’t even leave fingerprints on my truck! Will be coming back. More
by matttheman89
Employees Worked With
Frank
April 03, 2024
Very helpful, informative and all associates were knowledgeable. Ben and Anthony were kind and made our experience easy and carefree. Would recommend anyone to experience this care dealership. knowledgeable. Ben and Anthony were kind and made our experience easy and carefree. Would recommend anyone to experience this care dealership. More
by swilks1331
Employees Worked With
Benjamin Arsenault, Jonathan Cabral
March 31, 2024
called and asked for someone in service to call back and they have not returned my call. VERY DISAPPOINTED they have not returned my call. VERY DISAPPOINTED More
by franticp67
Employees Worked With
was put on hold and no one in service answered the phone and i left a message and no one has returned my call as of this date
