McFarland Ford of Rochester

Richard in Service was excellent and on top of all my problems that I had with USAA. EXCELLENT employee. problems that I had with USAA. EXCELLENT employee. More

Met salesman Matt K when we arrived, he took time explaining the Ford Escape trim levels and we never felt pressured to make the deal. explaining the Ford Escape trim levels and we never felt pressured to make the deal. More

Absolutely the easiest and most stress-free new car purchase I have ever made, and I've made 14 in my lifetime! Avoid the typical car sales pressure and trickery that comes from most other dealerships purchase I have ever made, and I've made 14 in my lifetime! Avoid the typical car sales pressure and trickery that comes from most other dealerships and drive to McFarland Ford. You'll be glad you did! More

The dealership was very accommodating to my requests and provided me with the knowledge and professionalism for me to make an informed purchase decision. provided me with the knowledge and professionalism for me to make an informed purchase decision. More

I got my first oil service and alignment performed here Great service in a timely manner. Great service in a timely manner. More

I was looking for a new van for my business. McFarland ford in Rochester was not only able to find me exactly what I was looking for but gave me a great deal on it too! McFarland ford in Rochester was not only able to find me exactly what I was looking for but gave me a great deal on it too! More

McFarland Ford was quick to answer my inquiry on their website and they were very nice to deal with. I got a good deal on a great truck and a fair price for my trade. Give these guys a chance if you are l website and they were very nice to deal with. I got a good deal on a great truck and a fair price for my trade. Give these guys a chance if you are looking for a vehicle and a decent dealership to do business with. More

Harvest ID number: I searched cargurus. com for over a month looking for a decent truck to buy and utilized the radius of 200 miles from my home in New Jersey for my search. While I found se com for over a month looking for a decent truck to buy and utilized the radius of 200 miles from my home in New Jersey for my search. While I found several nice trucks, there was not one dealership that I called in that radius that would give me a straight answer about price, fees, availability and etc. Getting frustrated with this lack of honest communication, I expanded the search to 500 miles and came upon a nice looking vehicle at McFarland Ford of Rochester in New Hampshire. I called the dealership and spoke with Lauren who was incredibly forthcoming, kind, and gave me all of the vehicle details, availability, dealership fees, and the like over the phone. I asked what rates they could offer on financing and gave her what two banks quoted me at, and she said she would call me back with info. She gave me a rate with a reputable bank that beat both quotes I had gotten independently. I told her I would be willing to take a plane and Uber up to New Hampshire the next day to check the vehicle out if there was any way they could hold it for a day, and she said that could be arranged. She said she was going on vacation the following day but would leave me in good hands with Jonathan. I boarded a plane early the next day and got a missed message from the dealership while in route. I figured they went behind my back and sold it; however, the message was from Jonathan who assured me the truck was being gassed up and detailed and would be right out front waiting for me. He greeted me at the door when I arrived, took a test drive with me, and kindly explained the next steps in the process without being pushy in any way. Being from NJ, and having 0 trust for car dealers, I figured something must have been wrong with it, but Jonathan showed me the vehicle service records and CARFAX report upon request. I loved the truck and decided to purchase it against my better judgement and was then transferred to the finance manager. He explained the whole process in detail and somehow got me an even better rate than what was quoted over the phone. When I left the dealership for the 6 hour drive home, I was convinced the wheels were going to fall off, as I have never experienced such an honest, non-pushy and seamless process buying anything; however it was the smoothest ride I’ve taken in years! From start to finish, the staff at McFarland were by far and away the kindest most honest dealership I’ve ever dealt with. With the exception of the interest rate being lower than what they quoted me, everything they told me - start to finish - was true! I could not be happier with my new truck and genuinely thank everyone there for renewing my faith in humanity that there are still honest people, particularly car salesmen, left in the country. This was my first time ever in New Hampshire and this dealership, but I would not purchase a vehicle anywhere else in the future. Thank you again, and I wish the staff all the best in their future endeavors! More

Cash deal to purchase a used truck and was given misinformation every step of the way. First there was a warranty and then there wasn’t. That was extra. Half way home and realized the temp plate was misinformation every step of the way. First there was a warranty and then there wasn’t. That was extra. Half way home and realized the temp plate was missing. Only got one key but was otffered a second at $$$. My advise is to go somewhere else More

Had a good experience with Brooke at McFarland Ford. Everything was easy and stress free. Everything was easy and stress free. More