McFarland Ford of Rochester

Courteous, professional, and able to address my issues. I will go to them for my next car purchase. I will go to them for my next car purchase. More

Always great service. Work done in a timely fashion. Clear and concise explanation of any work necessary. Work done in a timely fashion. Clear and concise explanation of any work necessary. More

Extremely expensive, almost a thousand dollars to change a pinion seal. Then they didn’t put sealant on fill plug so it was leaking.from that after repair. Wanted to charge me almost 500$ to repair linkage a pinion seal. Then they didn’t put sealant on fill plug so it was leaking.from that after repair. Wanted to charge me almost 500$ to repair linkage for my windshield wipers. Almost 1200$ to replace hub and bearing assembly. And another 1500 to replace ball joints. Took truck to another shop for second opinion. They discovered the front differential leaking from fill plug. Replaced hun and bearing for what you were going to charge just for the part! Wiper linkage for LESS than you were going to charge for the part!! And told me they checked all ball joints with a bar and said they were ALL tight and didn’t understand why your shop said they were ALL unsafe and that you could not perform an alignment!! I will NEVER return a vehicle for service at your establishment again!! And feel as though I should be reimbursed for the sloppy work done on my front differential!! I’m glad I took it to another shop and discovered the sloppy work that was done there at your shop!! More

thanks for everything got it right in and serviced JIM FLANAGAN YOU BEST CUSTOMER EVER FLANAGAN YOU BEST CUSTOMER EVER More

Very busy dealership, pleasant staff, appointment took less than an hour. Extremely satisfied. Would definitely recommend. less than an hour. Extremely satisfied. Would definitely recommend. More

Super nice people very easy to work with in and out in no time definitely a repeat customer time definitely a repeat customer More