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McFarland Ford of Rochester

Rochester, NH

Overview
Reviews
Vehicles
4.7
479 Reviews
Call Dealership (603) 332-2585

8 Crane Dr

Rochester, NH

03867

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Showing 479 reviews

August 31, 2024

Hassle free purchase of new truck. Good experience with entire sales, financing and management team. More

by john@ssdmil.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
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August 29, 2024

will know more later light came on the dash see they handle it tomorrow .ok More

by acotom69
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
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August 28, 2024

You guys did a great job. I didn't know that you had a valet service for bringing my car back to me after service. That truly was a great experience. Thanks! More

by pepcis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
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August 28, 2024

They were 100% on all of my issues, will be using them in the future More

by nikkik072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
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August 28, 2024

Great service. I enjoyed the process very much. Matt was exceptional. Very knowledgeable about the products and accommodating More

by tom@cookcustomhomes.com
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
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August 28, 2024

Glad they picked car up beeen dealing with Ford for years helpful friendly reliable good deals More

by crpjlp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton, Frank Montmarquet, Art Bedard, Richard Boch III
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August 28, 2024

I came back to dealership today because I was there on Monday night to pick my truck up from service I noticed yesterday while walking by my truck that one of my steps end pieces was broken. I am 100% pos More

by MCLANTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Quinton
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Aug 28, 2024 -

McFarland Ford of Rochester responded

Mark I'm sorry you feel you had a bad experience on your recent service. As you stated several days later you noticed a loose end cap on your running board and brought it to our attention that it might or might not have happened in our possession. As per our discussion this will 100% be taken care of whether the damaged happened here or else wear. McFarland Ford will stop at nothing to assure EVERY customer has an outstanding experience.

Aug 28, 2024 -

MCLANTON3 responded

I like how you say I came back several days later. I picked up my truck on late Monday when I picked up my truck I should have looked over my truck before taken it. I am on vacation so I drove right back to my place and parked my truck tue I went out for the day and when I returned back home I walked by my truck and noticed that there was something wrong with end cap. So on wed I went back to your dealership and I am 200% sure it was done there my truck is perfect nothing out of place but instead of you guys taken ownership I get a rude person to argue with me and call customer crazy. But I guess that’s how your owners run there business so I know to stay away.

August 27, 2024

Fast and prompt! Thank you guys for all of your hard work and taking care of your customers! 10/10 from sales to finance! Connor was awesome and hit it out of the par More

by mike
Recommend Dealer
Yes
Employees Worked With
Connor Jameson
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August 24, 2024

Very nice ford dealership Very nice truck we are happy with price sales man was very helpful More

by pacetrk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral, Chris Lane
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August 22, 2024

Very efficient, professional, very friendly staff I am amazed at the amount of inventory in there lot More

by BARBARARIPLEYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
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