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McFarland Ford of Rochester
Rochester, NH
548 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 548 reviews
December 15, 2024
Very helpful staff both in sales and service. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. More
by benaleixo1
Verified Customer
December 14, 2024
I dropped my car off early and the work was done sooner than I expected. than I expected. More
by ELI.POORE
Employees Worked With
December 13, 2024
Had appointment 12/3. Dealt with Richard who was very friendly and professional. Was advised of the issue and how to repair. I specifically asked if my vehicle was safe to Dealt with Richard who was very friendly and professional. Was advised of the issue and how to repair. I specifically asked if my vehicle was safe to drive until the repair was complete. Richard spoke with a service tech (did not get the name) and was told that the repair that was needed would not affect the safety of the vehicle. I left with the vehicle that day and called to reschedule for repair for 12/11. On 12/9 there was 2 inches of snow on the ground (my vehicle is a 2020 Ford Explorer with BRAND NEW All season tires), my car barely could make it 15 minutes down the road. I got stuck on a hill and had to park my car and get a ride home. It was a very scary and dangerous experience. One of the error messages on the car was "Powertrain malfunction/reduced power". Upon a google search that evening, it clearly stated it is strongly advised against driving and is extremely dangerous. 12/10 I brought my vehicle in and expressed my extreme disappointment with the miscommunication and how my family's safety was put at risk. I spoke with Art who said he would look into it. I left with a loaner vehicle. 12/12 Ford kindly delivered my vehicle and picked up the loaner (very convienient and much appreciated). However, there was zero acknowledgement of my concern which is why I will not be taking any of my vehicles back to this location. More
by Danielle Hatfield
December 11, 2024
When obtaining service at other dealerships I’m used to getting a text message with a number to communicate with the service department. I left my vehicle overnight so that parts could be ordered and then getting a text message with a number to communicate with the service department. I left my vehicle overnight so that parts could be ordered and then the required work be done the next day. I had no communication until I called in the afternoon to find out the status. The staff was very good and I’m happy with the work that was performed. Communication could definitely have been better. More
by bpmoore19
Employees Worked With
December 10, 2024
Honest and quality work done every time. The service team went the extra mile for us. 10% Veteran Discount. Thank You The service team went the extra mile for us. 10% Veteran Discount. Thank You More
by WILLIAM.F.DUNN77
December 10, 2024
Great and quick in and out. Courteous and helpful. Close and nice. Attentive and quick Courteous and helpful. Close and nice. Attentive and quick More
by MARIKA.CSATARY
Employees Worked With
December 08, 2024
My purchase experience was smooth and easy. I appreciate the straightforward information and negotiation. Brooke was very helpful and attentive to our questions. I appreciate the straightforward information and negotiation. Brooke was very helpful and attentive to our questions. More
by timf2020
Employees Worked With
December 07, 2024
Tyler was very helpful and professional. Easy to deal with and knowledgeable about the vehicle. Easy to deal with and knowledgeable about the vehicle. More
by joelanderson03901
Employees Worked With
December 06, 2024
The service department has always been courteous, timely and efficient. My oil change when quick and fairly priced and efficient. My oil change when quick and fairly priced More
by EGAJ
December 02, 2024
All my concerns were addressed by Frank and my vehicle was delivered to me at the promised time after service was completed. was delivered to me at the promised time after service was completed. More
by SCASSADY
Employees Worked With
