McFarland Ford of Rochester
Rochester, NH
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Had the pleasure of purchasing a new 2024 Ford Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left for my trip to Florida. Wasn’t quite sure how long the car was sitting on the lot. In any event they gladly changed the oil for my 1500 mi trip to Ft Myers. Wonderful dealership !!! More
Brought my vehicle in for inspection of a warrantied repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work a repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work and delivered the vehicle to me afterwards. I can 't complain about this level of customer service! More
Amazing customer service! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! More
The purchase of my new F350 was the best dealership experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is als experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is also great. It is evident that the Rochester team will be great help well beyond the purchase. This is where I will bring my truck for service in the future. More
They did a great job throughout the process of purchasing this truck! I had an issue with some imperfections on the hood after purchase and they were very accommodating to get me back in ASAP to get my issue this truck! I had an issue with some imperfections on the hood after purchase and they were very accommodating to get me back in ASAP to get my issue taken care of. Would high recommend this dealership. Best pricing as well! More
Great experience! Art was pleasant and informative. I was in and out in less than an hour, even though he squeezed me into their busy schedule. Art was pleasant and informative. I was in and out in less than an hour, even though he squeezed me into their busy schedule. More