
McFarland Ford of Rochester
Rochester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Truck is great but the battery keeps dying. I bought an extended warranty I'm guessing that's not covered though. I bought an extended warranty I'm guessing that's not covered though. More
From the purchase of my truck through 3 service calls, I have been very satisfied with McFarland Ford of Rochester. have been very satisfied with McFarland Ford of Rochester. More
Great experience and knowledge of products. Took time to look at lots of options and possibilities. Took time to look at lots of options and possibilities. More
Had a great sales rep (Tyler Stanley). He was very easy to work with and was eager to explain and demonstrate the functions on the BRONCO SPORT. He also was NOT a pressure type sales per He was very easy to work with and was eager to explain and demonstrate the functions on the BRONCO SPORT. He also was NOT a pressure type sales person which I have had in the past. I would recommend Tyler to my friends if they were looking for a ford. More
Bought my truck from this dealership, so when I had a technical issue with it, I brought it here first. The issue was intermittent, so I gave the service writer all of the relevant information about it t technical issue with it, I brought it here first. The issue was intermittent, so I gave the service writer all of the relevant information about it that I could remember. The service writer, seeming to not know the difference between “fixed” and “cannot duplicate concern”, informed me after day one that my truck was all fixed and ready to be picked up. When I asked what the cause was, they could not answer, and simply told me that “it’s not doing it right now”. After spending a few hours on multiple phone calls with Ford customer service, McFarland Ford opted to try again the next day and seemingly addressed the issue. When I arrived to pick up my truck, much to my distaste, I realized that my truck was left unlocked on the lot. The sales team did a very fair job at handling the situation overall, particularly providing me a loaner. The service department, however, was very lacking in multiple areas. More
Excellent service, both Richard and Jason were outstanding in their approach of troubleshooting and resolving an intermitting no start issue. outstanding in their approach of troubleshooting and resolving an intermitting no start issue. More
Great service advisor. Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! More
Excellent service Respectful, no pressure, no games, good product, efficient, trustworthy. Great service all around. good product, efficient, trustworthy. Great service all around. More
Exact truck I wanted, my salesperson Johnathon was very thorough. The sales manager and General Manager were both great to work with, highly recommend McFarland Ford. thorough. The sales manager and General Manager were both great to work with, highly recommend McFarland Ford. More
Such a great difference with new management The new people and customer service Stellar Finally people and customer service Stellar Finally More