McFarland Ford
Exeter, NH
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I had been working with several volume dealers all over the east coast to try and find the best deal on the EXACT vehicle we wanted and always ended up having to compromise on one thing or another. I shoul the east coast to try and find the best deal on the EXACT vehicle we wanted and always ended up having to compromise on one thing or another. I should have started with McFarland from the beginning; best price, best customer service, they bent over backward to get me into the perfect vehicle, and the family atmosphere made me feel like I was right at home. Keep up the great work guys. More
I purchased a used car from Mcfarland with the help of Steven and Mark, and I feel they both went above and beyond in their effort to get me in the car I wanted. Mark was instumental in getting me finance Steven and Mark, and I feel they both went above and beyond in their effort to get me in the car I wanted. Mark was instumental in getting me financed with the term and price range I wanted, and Steven was always available when needed. More
I just bought a new F150 from McFarland Ford. I was referred to McFarland Ford through an internet car pricing service and Chris Lane contacted me within hours of of the internet request being placed a referred to McFarland Ford through an internet car pricing service and Chris Lane contacted me within hours of of the internet request being placed and started initial negotiations by email. We went back and forth on costs and trim levels many times before I went to the dealership. The level of detail Chris provided and his willingness to email me actual numbers and price quotes convinced me to go into the dealer and talk in person. Steve Briden took over the actual sale process once I went to the dealer and was very helpful in working through the different options available and all the other stuff that goes along with a vehicle sale. Both Steve and Chris were straight forward and helpful at all times. They made sure the sales process was transparent. The vehicle I wanted wasn't on the lot or available anywhere on the East coast so I ended up ordering the vehicle from Ford. After placing the order, I made modifications and added new options - forcing Steve to contact Ford and change the order several times. Each time he was patient and helpful. I am happy with the price we settled on and they gave me good value for my trade-in. I will certainly shop at McFarland for again. More
My vehicle was serviced right away with no delay. All of my vehicle service concerns were addressed. My vehicle servicing was completed in a very reasonable period of time. I have high praise for the prof my vehicle service concerns were addressed. My vehicle servicing was completed in a very reasonable period of time. I have high praise for the professionalism of my servicing agent, Mr. David True. I would definitely return to McFarland Ford again for future vehicle service, and I will continue to refer my friends to McFarland Ford for both sales and service. More
My partner and I were looking for an affordable second car. We visited several local car dealerships in the Exeter-Stratham-Portsmouth area. I cannot say enough about the service at this particular deal car. We visited several local car dealerships in the Exeter-Stratham-Portsmouth area. I cannot say enough about the service at this particular dealership - far above and beyond any of the other local dealers. Let me give you an example: we went to Portsmouth Ford looking for a particular color Ford Fiesta. The salesman we were working with looked at us and said, "well, we've got black or silver, those are your options. Let me know which one you want." When I emailed Chris Lane and then when we visited the McFarland Exeter dealership, their response was: "We don't have one in the color you want, but we'll find it for you!" A couple of days later, we had the exact car we wanted, for the price we wanted (Portsmouth Ford was slightly cheaper, but McFarland Exeter Ford matched their price). I would recommend this dealership to anyone, and when we're ready to replace our older car, Exeter Ford will be our first stop! More
McFarland Ford was very helpful in every aspect of my new vehicle purchase. I did everything on-line and via email. Chris Lane and Katie Monyahan were very responsive to my inquiries. I recommend the sal vehicle purchase. I did everything on-line and via email. Chris Lane and Katie Monyahan were very responsive to my inquiries. I recommend the sales department highly. More
The service quality has been fantastic and combined with the great customer service I am more than pleased with Mc Farland Ford. Every visit I meet more customers like myself who are very pleased that they the great customer service I am more than pleased with Mc Farland Ford. Every visit I meet more customers like myself who are very pleased that they not only bought thier cars at McFarland but have the great service team at Mc Farland to keep the vehicle running like new. Customer service seems to be the specialty in every area of the Mc Farland Ford business. More
Everyone I had to Deal with was perfect, all my questions had direct answers, when it came time to finance my purchase, it was done quickly and I am extremely happy with my new purchase from McFarland Ford a had direct answers, when it came time to finance my purchase, it was done quickly and I am extremely happy with my new purchase from McFarland Ford and will be going back for another vehicle for my wife and have told all my friends where to go if they want a great price and knowledgeable people to deal with. More
Outstanding service experience, Frank and his service team is excellent to work with.Very knowlegeable.I have a large fleet of vehicles to take care of and they make it painless.Frank has helped me out c team is excellent to work with.Very knowlegeable.I have a large fleet of vehicles to take care of and they make it painless.Frank has helped me out countless times on issues where other dealers have failed.I would Highly recommend Mcfarland ford to anyone, from a fleet of vehicles to a single family vehicle. Thanks, Jason More
McFarland Service is great. Take you in on short notice. They give you a complete estimate with cost before the job starts. Finish in a timely manner. And the car is fixed. They know what they are doing. They give you a complete estimate with cost before the job starts. Finish in a timely manner. And the car is fixed. They know what they are doing. If the repair is not worth it. Exceeds the value of the vehicle they let you know !! Price is always fair, better than the value car repair locations !! More