McElveen Buick GMC

Gone to mud We've used McElveen for many years and have always gotten great service. Last visit, we were constantly put off with, obviously lame excuses. It seem We've used McElveen for many years and have always gotten great service. Last visit, we were constantly put off with, obviously lame excuses. It seemed like they really didn't have anybody to fix cars. It took two weeks to put in a starter and kept saying 'It needed a complete diagnostic". That diagnostic wasn't done for the entire two weeks. They had a list of things to check and left a lot of items unfixed but the "complete diagnostic" said that I should "change the brake fluid."My son today told me he needed brake fluid and I thought, "They didn't even put a couple of ounces IN?" They didn't do a rather expensive repair to the air bags but they didn't even ask me if I wanted it done. It was a complete snafu and an unfunny joke. The people I dealt with were very nice, but kept telling me how it needed a 'complete diagnostic' which I determined was a big put-off. I noticed that everybody said the same thing. "It needs a complete diagnostic". It seemed like maybe they had one mechanic to make it a pretense of running a service shop to go along with the dealership.thing they did do well was deal with the warranty company on having some of the repairs paid for, but again, the people I dealt with were tops. More

Satisfied Customer Carol Dingle always provides great service and is very helpful. She's my go to person when I am in the market for a new car. I highly recommend Carol Carol Dingle always provides great service and is very helpful. She's my go to person when I am in the market for a new car. I highly recommend Carol Dingle and the McElveen Team! More

Great customer service Had a great experience with Travis. He was very friendly and helpful. I would recommend Travis to anyone looking to buy a new truck. He made my truck Had a great experience with Travis. He was very friendly and helpful. I would recommend Travis to anyone looking to buy a new truck. He made my truck buying experience easy. More

The best truck buying experience Greg Hill was friendly and very knowledgeable. Very happy with my experience and I will continue to purchase from your dealership. Thanks Greg for mak Greg Hill was friendly and very knowledgeable. Very happy with my experience and I will continue to purchase from your dealership. Thanks Greg for making truck buying easy. More

Sales Experience Steven Butler was very nice. He went out of his way to find my husband a nice truck. I will recommend Mr. Butler to everyone i know who needs a vehi Steven Butler was very nice. He went out of his way to find my husband a nice truck. I will recommend Mr. Butler to everyone i know who needs a vehicle. More

Smooth Transaction John Duffy was fantastic to work with. This is the first vehicle I have purchased since moving here and the transaction went very smooth. John quick John Duffy was fantastic to work with. This is the first vehicle I have purchased since moving here and the transaction went very smooth. John quickly located the vehicle I wanted and had it transferred for delivery within a week. I was unable to get a ride to pick it up until Monday and he picked me up at my house in my new vehicle. Now that is customer service. More

Great and a Dedicated Salesperson Had an awesome experience with Ms Carol Dingle. She took her time and exhibited patience in obtaining a deal that would fit my budget for my new GMC A Had an awesome experience with Ms Carol Dingle. She took her time and exhibited patience in obtaining a deal that would fit my budget for my new GMC Acadia. I would definitely recommend Ms. Dingle to anyone who is searching for a new car. More

sales experience worked really well with us and was very informational and got me driving my new car 2015 chevy cruze which im very excited because stephen butler real worked really well with us and was very informational and got me driving my new car 2015 chevy cruze which im very excited because stephen butler really did it for me More

Excellent Service!! I have purchased 2 vehicles from McElveen and had a wonderful experience each time. My salesman John Duffy was knowledgeable, friendly and made me fe I have purchased 2 vehicles from McElveen and had a wonderful experience each time. My salesman John Duffy was knowledgeable, friendly and made me feel great about my new purchase. I would highly recommend Mr. Duffy and McElveen for your next vehicle purchase! More

Dustin Evers knows how to take care of military!!! So my wife and I heard through a friend on base about the amazing experience they had with Mr. Evers so my wife and I decided to bring the family down So my wife and I heard through a friend on base about the amazing experience they had with Mr. Evers so my wife and I decided to bring the family down to the dealership to get some information. I am not ready to buy yet, but after my upcoming deployment I plan on buying another vehicle cash money. Most dealerships will not even talk to you if you are not ready to buy TODAY! but Dustin was not like that. He provided me with information and showed us around to different vehicles based on our conversation not on what he wanted to show us. That is really important. We are going to buy in the near future and we know where we are going, to see Dustin. He understands how to take care of the military and is very respectful. More