McElveen Buick GMC

Cynthia was amazing to work with. We saw our new truck online and flew into South Carolina to pick it up, which can be a little nerve wrecking, but Cynthia was great and very attentiv We saw our new truck online and flew into South Carolina to pick it up, which can be a little nerve wrecking, but Cynthia was great and very attentive. The entire experience was a good one. Thanks! More

I have received the WORST service ever! The service department has terrible communication, were rude and it was close to a year and still don't have everything resolved. If I could afford The service department has terrible communication, were rude and it was close to a year and still don't have everything resolved. If I could afford to sell my son's car I would just to have nothing to do with the service department here. Even though I paid for extra service because it is a teenagers car, I will never bring his car back there for so much as an oil change. If I could give them negative stars I would! More

Service department is terrible here. After buying a brand new Sierra Denali from them I had it in for multiple issues, primarily leaking back window and other stupid xxxx. After multiple After buying a brand new Sierra Denali from them I had it in for multiple issues, primarily leaking back window and other stupid xxxx. After multiple misleading comments and half xxx repairs with pencil wiped services I stopped taking my vehicle to them. Think anyone who comes here to write a review also file a complaint with GM. This dealership deserves to be demoted and to lose business. When I buy a new 2023 Denali it won't be from them. Even the purchase of the truck was insulting and unpleasant. If they would fire xxxx bags it might send a message. But they don't. Btw I'm getting the leaking back window fixed again for the 4 time at Baker Buick GMC. They don't want to deal with customers who call them out on their xxxxxxxx and hold their feet to the fire. I shouldn't have to do that over and over. Yall are lucky I don't list every single thing you did wrong here. More

Great people to deal with. Very customer service oriented and friendly service. Reasonable selection of cars. Very customer service oriented and friendly service. Reasonable selection of cars. More

Worst mistake that I ever made was buying a truck from here. The truck that I wanted was no longer there so they talked me into a bottom line truck at the top price. What a rip off!!! Zero stars!!! here. The truck that I wanted was no longer there so they talked me into a bottom line truck at the top price. What a rip off!!! Zero stars!!! More

Non-communicative. Internet sales passes to car sales and no one responds. You call and speak to a salesman to clarify what your seeing on line and they do nothing. You Internet sales passes to car sales and no one responds. You call and speak to a salesman to clarify what your seeing on line and they do nothing. You ask for pictures they do nothing. I suppose if you buying from out of state there doesn’t have to be any customer service at this dealership. I hope it is better for the folks who buy and live locally. As a manager of a large team in my business I would have a serious come to “do you still want a job” discussion with this sales team. More

The finance advisor was very courteous and knowledgeable. Mr. Williams quickly responded to my request and answered my questions. Mr. Williams quickly responded to my request and answered my questions. More

I've had multiple bad experiences with this dealership when it comes to the service department. For scheduled appointments my truck isn't their #1 priority fir an 830 am schedule appointment fir a simple when it comes to the service department. For scheduled appointments my truck isn't their #1 priority fir an 830 am schedule appointment fir a simple oil change the service advisor tells me it'll take a couple hours at 1150 I have to call back twice only to be told we have no idea what status you truck is at we will call you back only to be told uh we could have it done by 2pm... this os for an oil change?! Why waste my time... I took my truck here for repairs as well only to he told we are awaiting parts, we can't get to it yet etc when it was a scheduled appointment and im the one reaching out to them not vice versa they are always too busy to be bothered with me. I would get it if I dropped off my vehicle randomly to them but not when we schedule a time. Take your vehicle somewhere else... get better service elsewhere More

My go to dealership. I have purchased multiple vehicles from McElveen and have always been pleased with the experience and purchases. I have purchased multiple vehicles from McElveen and have always been pleased with the experience and purchases. More

Nice enough. Quick response. Decent selection of car. Unfortunately, they are not willing to negotiate at all. Quick response. Decent selection of car. Unfortunately, they are not willing to negotiate at all. More