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McDonough Toyota

Staunton, VA

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240 Reviews

918 Richmond Avenue

Staunton, VA

24401

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Showing 240 reviews

November 10, 2016

Salesman earned my respect After a 30 year career in sales myself, I pride myself in being able to go head to head against any salesman and usually enjoy beating up on less expe More

by James Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Nov 11, 2016 -

McDonough Toyota responded

James, Congratulations and thank you for taking the time to write such an amazing review, we hope your Mom is enjoying her new car. Glad that Dave was able to meet your needs and find the right car for your Mom. We are happy to know you had a great experience during your visit with us, this is what our sales team strive for. Our Staff prides itself on great customer service, and respect. We appreciate you and welcome you to the McDonough Toyota Family. I will be sure to pass this review on to Dave and our team. Thank you for your loyalty. Sincerely, McDonough Toyota Team "

November 01, 2016

Great experience! They were very friendly; not pushy. Gave me a great deal, and got my payments where I needed them to be. Very pleasant and easy to work with. Will def More

by mel1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey, Brian Strahin
Nov 01, 2016 -

McDonough Toyota responded

Congratulations on your new car. Thank you for taking the time to write this great review. I will pass it on to Gary and Brian. We are happy that you had such a great experience. Welcome to McDonough Toyota Family Sincerely, McDonough Toyota Team

October 31, 2016

Great Experience, as always! Had a great experience purchasing a new Toyota this past weekend. From the friendly sales staff to the helpful finance guy, we were completely satisfi More

by Chawes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Campbell, Jeff McDaniel
Oct 31, 2016 -

McDonough Toyota responded

Congratulations on your new Toyota, we hope you enjoy driving it. Thank you so much for taking the time to write such an amazing review, and for the recommendation, we truly appreciate it. Glad that Jeff was able to help you with your car purchase and that you had such a great experience. Our sales Associates strive to treat all our customers with respect, and great customer service. I will share your great review with Jeff and the team. Glad to have you as part of the McDonough Toyota Family. Sincerely, McDonough Toyota Team """

October 26, 2016

2016 Toyota Corolla Everyone was so kind. Jeff McDaniel, whom sold me my car was very helpful and kind. I didn't feel stressed out trying to buy a car like I did at many More

by Brianne_Fix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McDaniel
Oct 27, 2016 -

McDonough Toyota responded

Brianne, Congratulations on your new car. Thank you for this great review! We are so glad that Jeff was able to provide you with such exceptional service. We appreciate your business and we look forward to working with you again! Thank you for your loyalty, we are happy to have you as part of McDonough Toyota Family. Best Regards, McDonough Toyota Team

October 22, 2016

Pleasent buying experience Really enjoyed working with Jeff McDaniel on my recent vehicle purchase. He was very helpful from the start of the process of me purchasing a Tacoma More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McDaniel, Steve Cosby
Nov 01, 2016 -

McDonough Toyota responded

Danny, thank you so much for the nice review! Jeff is a key component of our team here at McDonough Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best Regards, McDonough Toyota Team

October 14, 2016

Venza 2013 I recently just purchased a Venza 2013 and could have not asked for a better car buying experience! After having a horrible experience at another loca More

by Ehanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Oct 14, 2016 -

McDonough Toyota responded

Ehanna, Thank you for taking the time to write such an amazing review, and we are glad you had such a great experience. This is what our sales associate strive for. We appreciate you and your loyalty, welcome you to the McDonough Toyota Family. We hope you enjoy your new car, I will make sure to pass on your kind review to Gary and our team. Sincerely, McDonough Toyota team

October 14, 2016

Excellent service! I purchased a 2010 Honda CR-V from Dave Woods, throughout the entire experience he was nothing but helpful and friendly. Like my luck would have it, t More

by Brianne Bayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Oct 14, 2016 -

McDonough Toyota responded

Brianne, Congratulations on your new 2013 Honda CR-V. Thank you for this great review! We are so glad that Dave was able to provide you with such exceptional service. We appreciate your business and we look forward to working with you again! Thank you for your loyalty, we are happy to have you as part of McDonough Toyota Family. Best Regards, McDonough Toyota Team

October 11, 2016

Exceptional Salesperson - Gary Eavey My daughter began her car shopping at another local dealer, and was treated terribly. She went to McDonough and met with Gary Eavey, who is an excepti More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Harlow, Gary Eavey
Oct 12, 2016 -

McDonough Toyota responded

Stephanie Congratulations to you both. Glad you had a great experience during your visit with us. Our Staff prides itself on personal and great customer service. Thank you for taking the time out to write such a great review, we are glad that Gary was able to meet your needs and find the right car for your daughter. I will make sure to pass on your amazing review to Gary and our Team. Welcome to McDonough Toyota Family Looking forward to seeing you again Respectfully, McDonough Toyota Team

October 07, 2016

Best car buying experience Jeff was great to work with. He was patient, knowledgeable, and very helpful. We appreciated the fact that he allowed us to take our time (we met with More

by Tammy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McDaniel
Oct 07, 2016 -

McDonough Toyota responded

Tammy, Congratulations on your new 4 Runner. Thank you for taking the time to share your experience and for the positive review, I will make sure to pass it on to Jeff, Harry, and our team. We are happy to make your car buying experience a happy and pleasant one. Happy driving and enjoy your new car. Don't forget to take advantage of all the services we provide. We are glad to have you as part of the McDonough Toyota Family. Sincerely, McDonough Toyota Team

October 04, 2016

Excellent Service The service that my wife an I received at McDonough Toyota was exceptional. We purchased our vehicle through TrueCar and could not be happier with bot More

by yugioh33#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Oct 04, 2016 -

McDonough Toyota responded

Congratulations on your new car. Thank you very much for taking the time to write such an amazing review. We take pride in providing all our customers with a great car buying experience, and exceptional customer service. Welcome to McDonough Toyota Family. I will make sure to pass on this great review on to Gary and our Team. Please be sure to take advantage of all the services we provide. Enjoy your new car. Sincerely, McDonough Toyota Team

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