McDonough Toyota

Outstanding service I received excellent service all the way. I didn't feel high pressured by the saleman. All my questions were answered in a fashion that I understand t I received excellent service all the way. I didn't feel high pressured by the saleman. All my questions were answered in a fashion that I understand them. Was given a fair price. I highly recommend McDonough Toyota! More

Fantastic Experience. After experiencing a not so pleasant situation at another dealership earlier in the day Brian really made me forget about that and I could see what a After experiencing a not so pleasant situation at another dealership earlier in the day Brian really made me forget about that and I could see what a good salesman truly is. Very positive attitude and knowledgeable every step of the way. He was willing to work with me to see that my needs were met and was an extremely happy customer. Can't say thanks enough to Brian for his hard work, hope everyone gets a chance to work him when they need to purchase a vehicle. Great job, thanks again!! More

How Every Car Buying Experience Should Be After searching for a few months for a very specific configuration on a 2017 Tacoma, a friend recommended I contact McDonough Toyota. From the start, After searching for a few months for a very specific configuration on a 2017 Tacoma, a friend recommended I contact McDonough Toyota. From the start, they made the process pleasant and straight forward without any games or gimmicks. On the first call, they quoted me a fair price over the phone, took a deposit, and ordered the truck without me ever having to set foot in the dealership, and this was critical since the dealership is about 3 hours from where I live. Trying to get pricing from other dealerships was like pulling teeth, with many of them reluctant to talk any numbers without you first stepping foot in the showroom. Throughout the build and delivery process, Gary stayed in contact, providing updates on the build status, forwarding the digital "window sticker" once the truck was built, and keeping me apprised of the delivery date. When it finally came time to pick up the truck, Gary made sure to complete as much paper work ahead of time as possible to minimize my wait and get me back on the road. I was driving off the lot in about 45 minutes of arriving, and this included a thorough test drive. I was looking for an easy, transparent car buying process and Gary and McDonough Toyota definitely delivered! More

Most pleasant car buying experience ever After 14 years of driving the same Camry (233k miles), it was a time for my wife to look for a replacement vehicle. And after a few evenings of "homew After 14 years of driving the same Camry (233k miles), it was a time for my wife to look for a replacement vehicle. And after a few evenings of "homework" we've decided to consider an Accord and a Camry. The plan was to drive them both first, than go home and decide which vehicle we (she) like better, and then I can look around for the best deal money-wise. A few years back we had a very unpleasant and stressful car buying experience at the local (closer to home) dealership so we've decided to drive around an hour away and check the dealerships in Staunton. A friend from work recommended Mcdonough Toyota based on his experience. First stop was at the Honda dealership - they were pleasant to talk to but we were unimpressed with a vehicle. Or, I guess, they didn't make us excited about an Accord. We than drove to the Mcdonough Toyota and spoke with Dave Woods. Explained him our "history" with Toyota vehicles, as well as our initial plans (drive a few, go home, decide, shop for the deal, etc...). That didn't discourage him to show us two trim levels that would work for us, point the differences and offered us a test ride, get this.....with or without him! He trusted us with the vehicle to offer us that option. We felt appreciated. Still, decided to ask him to come with us since we were not very familiar with the area. During the test ride Dave was not intrusive, politely pointing a few details but otherwise letting us explore the vehicle and it's ride. Got back to the dealership, sat inside and Dave presented us with some "numbers". Yes, he was right - he really DID made us an offer that was hard to refuse. And after clarifying just a couple of details, and against our plan, we've decided to purchase the vehicle right there and then. We realised that the offer is fair, their approach very friendly and worth of our business, even unplanned. The whole process was stress-free, very pleasant and fun. Dave was knowledgeable and tactful, giving us time and space when needed....and zero pressure. None. I purchased my fair share of vehicles in my life and this is the first time that there was no pressure, no "games", no gimmicks. We felt we could leave at any time and with no hard feelings, we were given enough time to think and talk it over, even offered to think about it and let them know. How often does that happen? When buying a new car nowadays, buyers are spending a lot of money. It's a commitment. So it better be fun and pleasant. And the fact is that most of the time it's just the opposite. And today at McDonough Toyota (yes, we bought our Camry today and I'm already writing a review) Dave made it just the way it should be - pleasant and fun. Thank you, Dave. Draga and Sinisa Vasquez More

You Leave Happy and Stay Happy! I purchased a Toyota Tundra 4x4 off road vehicle. I am so excited with everything about my truck! The sign says when you enter the sales room, " You e I purchased a Toyota Tundra 4x4 off road vehicle. I am so excited with everything about my truck! The sign says when you enter the sales room, " You enter as guests and leave as family.". This is exactly right. Jeff McDaniel is my sales person from previous purchases and I will come again because of him. He is a professional, efficient, and trust worthy. But his personal interest in making me completely happy and satisfied clearly states why I return to this dealership. Jeff goes the extra miles for me. I consider him my new "Big Brother"! I am so appreciative that I can count on him. It is a huge investment to make and my experience was worth the investment and I will refer anyone to Jeff! More

Pleasant car buying experience I recently bought a Toyota corolla IM. I can honestly say that this was the smoothest car buying experience I have ever had. Brian was great! He didn I recently bought a Toyota corolla IM. I can honestly say that this was the smoothest car buying experience I have ever had. Brian was great! He didn't judge me off how young I was and took me seriously. He also answered and my questions and worked with me until I got the price to where i needed it to be. Brian was helpful and not pushy by any means. I would strongly recommend Mcdonough Toyota dealership and Brian as your sales person. More

I "Love" This Place. We recently (Nov 22nd) purchased our 2nd Toyota within the past two years from McDonough Toyota. We purchased our very first Toyota two year We recently (Nov 22nd) purchased our 2nd Toyota within the past two years from McDonough Toyota. We purchased our very first Toyota two years ago, a 2014 Camry and were very happy with the entire staff and experience at McDonough and impressed overall with the Toyota product. We would like to recognize our salesman, Richard Harlow, for our most recent purchase a pre-owned 2012 RAV4. We would like to thank Richard for his time, his professionalism, integrity and knowledge. Richard was also kind enough to contact us twice after the purchase of our vehicle to check and double check if we had any concerns or questions reference our purchase. We would also like to thank Don Leach for his personal incite with this particular vehicle. In closing, we would like to offer a heartfelt thank you and appreciation to these two gentlemen. We would recommend McDonough Toyota to all prospective buyers. Shari and Mike Piczak More

Wonderful Dealership We just purchased our new Avalon. Gary Eavey was our salesperson. Gary was a joy to work with. It was THE most postivie experience we've had purcha We just purchased our new Avalon. Gary Eavey was our salesperson. Gary was a joy to work with. It was THE most postivie experience we've had purchasing a car. Gary is so friendly, professional, knowledgable, and patient in answering all our questions. He went above and beyone. He didn't rush us through or pressure us into buying or trading in our other vehichle. I HIGHLY recommend McDonough Toyota and Gary Eavey. I really can't say enough about them. More

Great Purchase Experience My husband and I purchased a Toyota Tacoma recently. Everyone at McDonough Toyota was friendly, helpful and easy to talk to. We were provided with pl My husband and I purchased a Toyota Tacoma recently. Everyone at McDonough Toyota was friendly, helpful and easy to talk to. We were provided with plenty of time to ask questions, test drive, and consider out options without any pressure or hassle. The positive atmosphere of the dealership and the knowledgeable staff made our buying experience a pleasurable one. More

Did a fantastic job We bought our first car at McDonough Toyota when we moved here from MO. Dave Woods helped us find the car we have always wanted. We loved our Highla We bought our first car at McDonough Toyota when we moved here from MO. Dave Woods helped us find the car we have always wanted. We loved our Highlander and when we recently had the misfortune to wreck it, Dave helped us find another Highlander exactly like our old one! He had the car ready for us to see when we came to the dealership and it was a simple matter to sign the papers and off the lot we went with our car. Everyone in this dealership is friendly and kind and Dave Woods does a fantastic job in putting you in the right car for you and your family. More