McDonough Toyota
Staunton, VA
Filter Reviews by Keyword
By Type
Showing 240 reviews
This was my second experience with the wonderful folks at McDonough Toyota. My wife had recently bought a car from them and now it was time to replace my truck. Dennis was great to work with and he made sure McDonough Toyota. My wife had recently bought a car from them and now it was time to replace my truck. Dennis was great to work with and he made sure I found a vehicle of my liking. I have never had a salesman who took such good care of me as a customer. There was no pressure, no "gimmicks" no lies. Dennis was honest and straight forward. When it came time to sign the paperwork Don was very friendly and made sure I understood each and every piece of paper that I signed. If I had any questions he made sure to explain them fully and to my understanding. I have never had a buying experience so easy and so stress free at any other dealership. McDonough Toyota is truly a class act. I would highly recommend them to anyone More
I thought that our experience with Mcdonough was great even though we did not buy from them. The only reason was they didn't have what we were looking for at the time for a used vehicle. Our sales person even though we did not buy from them. The only reason was they didn't have what we were looking for at the time for a used vehicle. Our sales person was fabulous. I believe he came in on his day off to help us. I actually felt bad buying a vehicle for somewhere else after the sales person was so helpful. More
One of the easiest and best buying experiences I have ever had! Everyone at McDonough was very nice and very pleasant to work with. Dennis is a very knowledgeable salesman who is great to deal with. I wi ever had! Everyone at McDonough was very nice and very pleasant to work with. Dennis is a very knowledgeable salesman who is great to deal with. I will definitely be a return customer! More
we were very pleased with the attention and care dennis gave us. Dennis worked with us on a trade in for our old car that helped us be able to afford the new car we purchased. gave us. Dennis worked with us on a trade in for our old car that helped us be able to afford the new car we purchased. More
Service was excellent. Everyone at the dealership, and particularly Jimmy, was friendly and helpful. I wanted to add some options to my vehicle and they were done in a very timely manner. The vehicle lo particularly Jimmy, was friendly and helpful. I wanted to add some options to my vehicle and they were done in a very timely manner. The vehicle looked great. Jimmy also had to find a missing set of keys for the vehicle and he persevered until I had keys in hand. Very pleasant experience. More
The dealership has been excellent for me since 1997, i have received great service and committment. I have purchased 3 vehicles and have been very pleased.The care and service do not stop after your purch have received great service and committment. I have purchased 3 vehicles and have been very pleased.The care and service do not stop after your purchase, the service department continues to provide personal and complete service. Jimmy was a wonderful salesman with knowledge, thoughtfullness and willingness to answer all my questions.I feel he is a great asset to the dealership. More
Working with Jimmy was a great experience. He is very pleasant and was very helpful with any questions we had. Everyone we have been in contact with at the dealership has been the same way. Jimmy still pleasant and was very helpful with any questions we had. Everyone we have been in contact with at the dealership has been the same way. Jimmy still keeps in touch with us after the sale to make sure we have had no problems and to see if we need anything. We really appreciate that most dealerships just know you until they get you to sign and then they don't have anything else to do with you. More
We ordered a 2011 Tacoma. Jimmy kept us informed of the progress of our order. All of the staff were very friendly and easy to work with. Best car buying experience I've had in 35 years. We had our last progress of our order. All of the staff were very friendly and easy to work with. Best car buying experience I've had in 35 years. We had our last Tacoma for 11 years. We plan on this one lasting longer. More
At mcdonough toyota you receive a at home feeling . They want to sale you what you want rather than pushing something thats not right for you.I was very pleased with Jimmy Thompsons respect of what we wante want to sale you what you want rather than pushing something thats not right for you.I was very pleased with Jimmy Thompsons respect of what we wanted.I would recommend mcdonough toyota to anyone looking for a totoya or scion. More
Jimmy is an excellent salesperson! He is very friendly and went above and beyond to make sure I am a satisfied customer. He even came in on his day off from work to settle the deal. McDonough is a 'no pr and went above and beyond to make sure I am a satisfied customer. He even came in on his day off from work to settle the deal. McDonough is a 'no pressure' kind of dealership to purchase a car. The financing guy was very informative and straight to the point...again, no hassels. I highly recommend this dealsership to purchase and service a car. More