McDonough Toyota
Staunton, VA
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Dennis Stokes is a true professional in every manner. He successfully represents the priorities of the customer while reflecting the needs of the dealership. He is a very important asset for the reputation successfully represents the priorities of the customer while reflecting the needs of the dealership. He is a very important asset for the reputation of McDonough Toyota. I would strongly recommend him as a sales representative to prospective customers. More
Was not looking for a new car, was there with a friend who was having theirs serviced. had inquired about a RAV 4 and Dennis and Don made me a deal I could not refuse. I told them my selling points and th who was having theirs serviced. had inquired about a RAV 4 and Dennis and Don made me a deal I could not refuse. I told them my selling points and they went over and above and beyond to make it happened. I have bought new cars in past and found it to be a hassle and stressful, not with these guys I felt comfortable and pleased and not at all stressed! A great dealership and I am so glad I had the opporunity to work with these guys! Nothing but fantastic service! More
Dennis was friendly and easy to work with. We did not receive any nagging calls, but he let us work the deal at our speed and schedule. He listened to our needs and budget and didn't try to sell us some receive any nagging calls, but he let us work the deal at our speed and schedule. He listened to our needs and budget and didn't try to sell us something we didn't want. More
My experience with McDonough Toyota was extremely impressive. I Recently relocated to Staunton after leaving Northern Virginia; where I have purchased many cars over the years and this was by far the impressive. I Recently relocated to Staunton after leaving Northern Virginia; where I have purchased many cars over the years and this was by far the best and most rapid purchase I have made....ever. My Sales Attendant Jimmy Thompson was marvelous, he was knowledgable about their inventory and he imparted a wealth of information about each and every car I had considered. That made making a decision that much easier for me, because I had not done much research and had no idea what I wanted. Everyone in the Dealership was considerate, warm and friendly yet professional too. They even detailed my car before delivery with a full tank of gas (I do not remember the others doing that). The entire transaction could not have been easier nor more pleasant. I even received a surprise as part of my transaction in the form of additional savings which reduced my payments below what I had expected. I look forward to future car purchases with them, I would not even consider going anywhere else.. More
McDonough Toyota has very competitive prices and they were willing to work with us. They weren't pushy like most dealerships. It was overall a great experience and I would recommend them to anybody. were willing to work with us. They weren't pushy like most dealerships. It was overall a great experience and I would recommend them to anybody. More
Due to an ugly divorce and recent bankruptcy my credit is the worst it's ever been. Mcdonough was AWESOME!! Lisa was great, she worked very hard to get me approved and get me into the car that I wanted. She the worst it's ever been. Mcdonough was AWESOME!! Lisa was great, she worked very hard to get me approved and get me into the car that I wanted. She was on top of everything, called when promised and always treated me like I was the most important customer she had. I will definitly return to Mcdonough and recommend them to anyone buying a new or used car. More
Our salesman and others at the dealership were patient, calm, informed, friendly and most of all...NOT pushy or shady! They were very transparent with us about what they could offer and did everything the calm, informed, friendly and most of all...NOT pushy or shady! They were very transparent with us about what they could offer and did everything they could do from the outset of the car purchase experience to the end to ensure that our experience was pain-free yet thorough. Our family has bought a number of Toyotas from McDonough over the years, and we won't shop anywhere else. More
I enjoyed dealing with Dennis.he was very helpful without being pushy.he was very knowledgeable and answered any questions I had.He kept me informed about the delivery status and followed up after the deli being pushy.he was very knowledgeable and answered any questions I had.He kept me informed about the delivery status and followed up after the delivery. This was the fourth vehicle that I have purchased from Mcdonough toyota.I highly recommend them and DENNIS STOKES to everyone. More
This is the fourth Toyota I have owned !! In doing so This is the fourth Toyota I have owned !! In doing so I've dealt with three different dealerships. Twice with one in Illinois and two dealerships si This is the fourth Toyota I have owned !! In doing so I've dealt with three different dealerships. Twice with one in Illinois and two dealerships since I have moved to Virginia. All three dealerships have been "excellent", but I feel the current dealership, "McDonough Toyota" at Staunton, VA, and all their employees have been "above average" !! They are truly knowledgeable about their product and are able to explain any questions we "layman" have ! That is quite a feat !! I got an excellent price on the 2010 Highlander Ltd. I purchased, as well as a great trade in price on my 2004 Highlander Ltd. My salesperson, Dennis Stokes, was the best salesperson I have ever had, bar none !! More