McDonough Toyota

Reese Rhodenizer at McDonough Toyota in Staunton VA was remarkably fair and transparent. His openness inspired trust and confidence. I never felt I was being pressured, nor pushed towards choices that mig remarkably fair and transparent. His openness inspired trust and confidence. I never felt I was being pressured, nor pushed towards choices that might merely have increased the sales price. Given the high cost, buying a new car can be stressful. But Reese made it easy, relaxing even. And what was also noteworthy was the friendliness and supportive collegiality of the rest of the sales staff. Excellent experience. Thanks to all! More

Our interaction with online sales rep Harry Brown was handled professionally. Email and phone contact was responsive and direct, and all questions were answered in timely manner. Sales process from initi handled professionally. Email and phone contact was responsive and direct, and all questions were answered in timely manner. Sales process from initial contact to point of sale lasted just four days. Finance manager Lyle Lotts was expeditious in presenting options without being "pushy" for services we did not want. Over all, a very good experience. More

I have given McDonough Toyota a rating of all 5 because they provided me outstanding service for this being my first time buying a car. They made my experience to pleasant and stress free. Dennis Stokes w they provided me outstanding service for this being my first time buying a car. They made my experience to pleasant and stress free. Dennis Stokes was so nice and friendly and very professional. He explained everything to me, knowing that I'm a first time BRAND NEW car buyer. I would def recommend anyone looking for a new or used car to go to McDonough Toyota!!! Def buying my next new car from them!!! More

I was given great service, with no pressure , and a fair price for my trade in . I wanted a diffrence total with no xx , and that is what i got. My second purchase from these people , with both being a good price for my trade in . I wanted a diffrence total with no xx , and that is what i got. My second purchase from these people , with both being a good experiance. More

Friendly service. Customer concern outstanding. Local dealership. Follow up service and concerns exceeded expectations. A lot better service than I've heard regarding other dealerships in the area. dealership. Follow up service and concerns exceeded expectations. A lot better service than I've heard regarding other dealerships in the area. More

Over the course of 6 months, I visited McDonough 4 times. During my fact-finding visits, I received a wealth of information that helped me compare and contrast options to suit me. I did not feel pressured to During my fact-finding visits, I received a wealth of information that helped me compare and contrast options to suit me. I did not feel pressured to make a purchase or pushed in a particular direction. Also, they were fair with me on my trade-in. Dennis & Les were friendly, helpful, and very knowledgeable. Once I made my decision, Don explained the financial options very clearly and completely, so I made the decision I was happy with. I will gladly recommend and work with McDonough for any future vehicle purchases. More

This was by far the "lowest pressure" purchase of a new car I ever made. No haggling. No checking with the sales manager. No "funny business" at all. All around a very pleasant experience. And of a new car I ever made. No haggling. No checking with the sales manager. No "funny business" at all. All around a very pleasant experience. And a great selection of cars. More

My wife and I want to thank McDonough Toyota's Staff for the excellent service provided during our recent Avalon purchase. It was a pleasure dealing with a friendly, professional "non-pushy" staff. The at the excellent service provided during our recent Avalon purchase. It was a pleasure dealing with a friendly, professional "non-pushy" staff. The atmosphere was warm and friendly and never did we feel pressured into making any decisions we were not ready to commit to. Mr. Harry Brown was very patient in answering all our questions and also very knowledgeable about the Toyota line of vehicles. We felt he was very sincere in helping us find the "perfect" vehicle for our needs. Harry and everyone we met during our purchase was respectful not only to us but to each other, making the purchase a very plesant experience. If you are in the market for a vehicle, McDonough Toyota and staff comes with our highest recommendations. More

I would highly recommend Mc Donough Toyota to anyone in the market for a new Toyota. The staff was very friendly and professional. They are knowledgeable of the cars they sell. They do not pressure you b the market for a new Toyota. The staff was very friendly and professional. They are knowledgeable of the cars they sell. They do not pressure you but give you enough information to make an informed decision on the vehicle you wish to purchase. We decided on a RAV4 however we wanted options not currently on Mc Donough’s lot. They worked hard to find the car we were looking for. They had the car in their possession within a couple of days and we closed on the deal that afternoon. More

I had an amazing experience with McDonough Toyota. I needed to find a used car and my father had called them a few days before they found the right one for me! Since I live in Northern Virginia, it was needed to find a used car and my father had called them a few days before they found the right one for me! Since I live in Northern Virginia, it was a bit of a hike to get down to Staunton. Gerald went above and beyond waiting for me to arrive a half hour after they closed. Unlike other dealerships that I had visited over the past month, Gerald made sure that I was able to have the time to take it on a real test drive. Not once did I feel pressured or rushed. The price was great and I could not have had a better experience. Gerald has also followed-up more than once since my purchase. There is no better place to purchase a car where you get answers to your questions, a carfax report, and service that goes above and beyond expectation. Finally I felt respected and honestly dealt with, and as a woman purchasing a car you can sometimes feel apprehensive as some places make the assumption that you are an uninformed consumer. Not the case here. Thanks again to Gerald Wells for an amazing experience and I will surely purchase my next car from McDonough Toyota! More