McDonough Toyota
Staunton, VA
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Everyone was friendly and straight forward in their responses to our questions. Our best car dealership experience on this shopping adventure. Good enough to spend lots of dollars for a new car. responses to our questions. Our best car dealership experience on this shopping adventure. Good enough to spend lots of dollars for a new car. More
I had the best new car experience with Denis. He was extremely helpful at helping me find a vehicle that would best fit my current needs. He did not try to oversell and was very conscientious of my aff extremely helpful at helping me find a vehicle that would best fit my current needs. He did not try to oversell and was very conscientious of my affordability concerns. I would strongly recomend my sales experience to anyone looking to buy a new vehicle! More
I bought my Toyota Prius C last summer. Dennis Stokes was so friendly and helpful, that the whole process was really painless and pretty much fun, and he answered all my questions carefully and honestly. The so friendly and helpful, that the whole process was really painless and pretty much fun, and he answered all my questions carefully and honestly. The morning I went to pick up my car was the day that there was a major power outage across central Virginia. I'm sure it was not easy to wrap up the sales process, financing and all, without computers or power, but Dennis, and Don Leach, were efficient and resourceful, and managed to get me driving my car home that morning. I love my car, and I 'm very fond of my car dealer too! More
This was the best car buying experience I have ever had. These guys went above and beyond to be helpful, work with me, and make this purchase as easy as possible. All my questions were answered. The frien These guys went above and beyond to be helpful, work with me, and make this purchase as easy as possible. All my questions were answered. The friendleness of these two gentlemen was overwhelming. McDonough is very lucky to have these guys on there team. More
We have purchased 2 vehicles from Jimmy Thompson (3 total from McDonough) and have been completely satisfied each time. Our first purchase from Jimmy was a few years ago when we bought our Camry. I had cal from McDonough) and have been completely satisfied each time. Our first purchase from Jimmy was a few years ago when we bought our Camry. I had called another local Toyota dealership (about 40 minutes from home) and told the rep what I wanted (color, manual transmission, etc.) and she tried to push an automatic Camry and in the color I told her we did not want. She never offered to get us what we wanted and not only emailed but called several times thereafter, continuing to push the vehicle we had already told her we did not want. On the first call to McDonough (about an hour to an hour and 10 minutes from home), Jimmy told me he could get me whatever we wanted. Without trying to push anything else, he immediately began the search and gave us our options. We went within a week and test drove the automatic that was on the lot and then special ordered our blue, manual transmission Camry. He was great to keep us informed via email, etc. and made the paperwork very simple. In the interim, he had followed up several times to see if we were still satisfied with our Camry and to let us know that he is available if we need anything else. Now, almost 4 years later... I emailed Jimmy to let him know we were interested in a Tacoma. Again, we communicated via email, went and test drove one on the lot, ordered what we wanted and had it within a few weeks. We had a scheduled appointment at 9:30 a.m. on Saturday morning and within an hour and a half, we were driving away as a proud new owner of a Tacoma. Lyle Lotts handled the credit paperwork and made it very simple (of course, the online credit app process was quite helpful as well!) We are very satisfied with the service we have received from McDonough and the staff - it's definitely the easiest place to buy. :) More
I had the best experience buying my 2010 Lexis 350 RX from Dennis Stokes at McDonough Toyota Dennis let me test drive my SUV and showed me how to use all the gadgets inside. He knew I was looking for from Dennis Stokes at McDonough Toyota Dennis let me test drive my SUV and showed me how to use all the gadgets inside. He knew I was looking for a SUV and that I have had two Lexis RX 350. I would recommend that you buy from McDonough Toyota and ask for Dennis Stokes. He really will help you pick out a new Toyota you are dreaming about. Everyone at McDonough Toyota was great to work with. They make your financing easy. I could not be happier. I will buy from them again. More
Sales associates were awesome! Friendly, courteous and made the purchase of this vehicle a wonderful experience. It is nice to be able to support a local dealership with top notch sales and support. We made the purchase of this vehicle a wonderful experience. It is nice to be able to support a local dealership with top notch sales and support. We were taken care of throughout the purchasing decision. This dealership is not high pressure, but are there to partner with you every step of the way. They work to ensure you have gotten the right vehicle, at the right time for the right price. Thanks! More
GREAT experience! Jimmy Thompson was responsive from the start and superb through the whole process. Never pressured and only gave helpful, honest information. I will gladly drive 30 minutes from my home to start and superb through the whole process. Never pressured and only gave helpful, honest information. I will gladly drive 30 minutes from my home to work with Jimmy even though I have a Toyota dealer in my town! More
I just purchased a used Avalon from McDonough Toyota. I traveled out to Staunton from Charlottesville. This was the easiest, most enjoyable and professional car purchase experience I have ever had. Our sa traveled out to Staunton from Charlottesville. This was the easiest, most enjoyable and professional car purchase experience I have ever had. Our salesperson, Dennis Stokes, was professional. knowledgeable, courteous,and very helpful. I would highly recommend McDonough Toyota to any car buyer and look forward to doing business with them again. More