Back

McDonough Toyota

Staunton, VA

not yet
rated
240 Reviews

918 Richmond Avenue

Staunton, VA

24401

Directions

By Type

Showing 240 reviews

May 29, 2013

Everyone was friendly and straight forward in their responses to our questions. Our best car dealership experience on this shopping adventure. Good enough to spend lots of dollars for a new car. More

by traceyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts
May 30, 2013 -

McDonough Toyota responded

Thank you for leaving us this comment! We work hard to make your purchasing experience one to remember. You can rest assured that we will always do whatever it takes to earn your complete satisfaction before, during, and after the sale of a vehicle. Thank you for your business-- we hope we have the opportunity to earn it again in the future! Thanks again, and congratulations! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

May 07, 2013

I had the best new car experience with Denis. He was extremely helpful at helping me find a vehicle that would best fit my current needs. He did not try to oversell and was very conscientious of my aff More

by wlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2013 -

McDonough Toyota responded

Thanks for your great review! We strive to provide our customers with a world-class customer service experience each time they visit us; I'm happy to hear that our team was able to meet and exceed your expectations. We value you as a customer, and we hope to have the opportunity to earn your business again in the future! Thanks again-- see you next time! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

April 09, 2013

I bought my Toyota Prius C last summer. Dennis Stokes was so friendly and helpful, that the whole process was really painless and pretty much fun, and he answered all my questions carefully and honestly. The More

by pinetrees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Leach
Apr 10, 2013 -

McDonough Toyota responded

Thanks for your review! I am thrilled to hear that Dennis and the rest of our team provided you with the type of experience you deserve and that we are committed to delivering. We truly appreciate your business and your referrals, and we hope to continue earning both for many years to come! Now that you're a part of the McDonough family, why not check us out on Facebook? We post some really great news, information, and exclusive deals that I think you'll really enjoy on a daily basis! You can find us at: https://www.facebook.com/mcdonoughtoyota Thanks again, and a huge congratulations to you! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

April 03, 2013

This was the best car buying experience I have ever had. These guys went above and beyond to be helpful, work with me, and make this purchase as easy as possible. All my questions were answered. The frien More

by TeeTee6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McDaniel, Don Leach
Apr 04, 2013 -

McDonough Toyota responded

Thank you for your review! I am pleased to hear that our team was able to meet and exceed your expectations! We believe that if you leave our dealership knowing you made the right choice, no matter what that choice may be, then we did our job right! Now that you're a part of the family, we'd love to see you on our Facebook page! As a bonus, we're offering a chance to win a free iPad Mini to new "Likers" of our page! Tell your friends and family too! You can find us here: https://www.facebook.com/mcdonoughtoyota Thanks again, and congratulations on your purchase! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 25, 2013

We have purchased 2 vehicles from Jimmy Thompson (3 total from McDonough) and have been completely satisfied each time. Our first purchase from Jimmy was a few years ago when we bought our Camry. I had cal More

by kparker1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts, Jimmy Thompson "Coach"
Mar 27, 2013 -

McDonough Toyota responded

Thanks for the review! I'm so happy to hear that we were able to earn your business again as a valued customer! We strive to bring our customers the easiest, safest, most enjoyable car purchasing experience in the state. I speak for our entire team when I say that it was an honor to help you through the process once again! Please give me a call or send me an e-mail if you ever have any further questions or comments; your feedback is, after all, what helps us grow as a team and as a business! Thanks again, and a huge congratulations to you on your purchase! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 18, 2013

they did a good job to make u fill like they cared how u fill and do the best to get you a good deal More

by tonysensabaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts
Mar 19, 2013 -

McDonough Toyota responded

Thanks for the comment! We're thrilled that you had a great experience with our team here at McDonough! We believe your satisfaction is the most important aspect of any sale; if you leave our dealership knowing you made the right choice, then we know we did our job right! Now that you are a part of the McDonough family, please consider following us on Facebook! You can find us at http://www.facebook.com/mcdonoughtoyota . We post some great content that I think you'll be interested in! Thanks again, see you next time! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 15, 2013

I had the best experience buying my 2010 Lexis 350 RX from Dennis Stokes at McDonough Toyota Dennis let me test drive my SUV and showed me how to use all the gadgets inside. He knew I was looking for More

by Cecillarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2013 -

McDonough Toyota responded

Thank you for your great review and for your valued business! I'm pleased to hear that Dennis provided you with the type of purchasing experience that you deserve and that we are committed to delivering. If you left our dealership knowing that you made the right choice, then we did our job right. It was entirely our pleasure helping you through the process, and we're excited to work with you again someday soon! Thanks again, and congratulations! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 14, 2013

Sales associates were awesome! Friendly, courteous and made the purchase of this vehicle a wonderful experience. It is nice to be able to support a local dealership with top notch sales and support. We More

by carbuyersurvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Leach
Mar 15, 2013 -

McDonough Toyota responded

Thanks for leaving us this great review! You are correct-- we aim to provide our valuable customers with world-class customer service before, during, and after the sale of a vehicle! We believe that buying a car should be a fun, exciting, and invigorating process that you can remember fondly. If you'd like to keep up with what we're doing here at McDonough, please follow us on Facebook! We post some great deals and information on daily basis. I hope to see you there! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 13, 2013

GREAT experience! Jimmy Thompson was responsive from the start and superb through the whole process. Never pressured and only gave helpful, honest information. I will gladly drive 30 minutes from my home to More

by laurameasell1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Thompson "Coach"
Mar 14, 2013 -

McDonough Toyota responded

I'm thrilled to hear that you'd make the trip to come see us here at McDonough! That's an honor that we do not take lightly; we value your business and we'll keep working hard to continue earning it! Also, I'd love to see you on our Facebook page! We post great content every day for our likers, and right now we're running a contest where you can win an iPad Mini just for clicking that "like" button and entering your name. You can find us at http://www.facebook.com/mcdonoughtoyota Thanks again, and congratulations once again on your new car! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

March 12, 2013

I just purchased a used Avalon from McDonough Toyota. I traveled out to Staunton from Charlottesville. This was the easiest, most enjoyable and professional car purchase experience I have ever had. Our sa More

by kggalvin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2013 -

McDonough Toyota responded

Thanks for your review! We work hard to bring you a enjoyable, stress-free purchasing and servicing experience; I am thrilled to hear that Dennis provided you with the type of experience you deserve and that we are committed to delivering. We truly appreciate your business and your referrals, and we hope to continue earning them for many years to come! Now that you're a part of the McDonough family, why not check us out on Facebook? We post some really great news, information, and exclusive deals that I think you'll really enjoy on a daily basis! Thanks again, see you next time! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

...
20
...