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McDonough Toyota

Staunton, VA

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240 Reviews

918 Richmond Avenue

Staunton, VA

24401

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Showing 240 reviews

July 30, 2016

New Car Buyer Toyota Highlander Upon arriving to view vehicles we were greeted by Brian and we politely asked him for our space and would call on him if we found a vehicle we were in More

by Dennis Shifflett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Strahin
Aug 01, 2016 -

McDonough Toyota responded

Dennis, Congratulations on your new vehicle. Thank you for such an amazing review and for your confidence in Brian and our dealership. We are happy to welcome you into the McDonough Toyota Family. Thank you for taking the time to write such a great review, we appreciate it very much. I will make sure to pass your kind words on to Brian and our Team Sincerely, McDonough Toyota Team

July 25, 2016

Repeat Customer Great service with our second purchase from McDonough Toyota. We needed a second family car and were not in the market for a new car. Brian was extr More

by rthomas1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Brian Strahin
Jul 25, 2016 -

McDonough Toyota responded

Congratulations on your new car! We are glad that Brian was able to help you find the car that you needed. Thank you for taking the time to write a great review, we appreciate your kind words. I will pass this great review on to Brian and our team. Welcome to McDonough Toyota Family. Sincerely, McDonough Toyota Team

July 20, 2016

RAV4 Purchase - Excellent Experience Gary was friendly, knowledgable, and extremely helpful. He got us the exact car we wanted in under 24 hours and cut us a really great deal. He made gr More

by AdamMegan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Jul 21, 2016 -

McDonough Toyota responded

AdamMegan, Congratulations on your new car, and thank you for taking the time to write this great review. I will pass it on to Gary and the sales team. We hope you enjoy your new car. It is always a pleasure to help our customers, we hope to see you soon. Please don't forget to take advantage of the services we offer. Sincerely, McDonough Toyota Team

July 19, 2016

Always exceeds customer service with excellent staff! I just want to say that McDonough Toyota always goes the extra mile to give great service. My Avalon needed service and I needed to return home. As a More

by JZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Burns, Stephanie McLear, Somer Warren
Jul 20, 2016 -

McDonough Toyota responded

JZ thank you for taking the time to write such an amazing review. Our service department is always eager to help our customers in any way possible. We appreciate your loyalty, and look forward to seeing you soon. I will pass your kind words on to our service manger, Darlene, Stephanie, and Somer. Sincerely, McDonough Toyota Team

July 08, 2016

Exceeded Expectations!! With a credit score/history like mine i never in million years would actually believe someone would be willing to help me out to purchase a car like C More

by PGriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hudnall
Jul 08, 2016 -

McDonough Toyota responded

"PGriffin, Congratulations on your new car, we hope you enjoy driving it. Thank you so much for taking the time to write such an amazing review, we truly appreciate it. Glad that Chad was able to help you with your car purchase and that you had such a great experience. Our sales Associates strive to treat all our customers with respect, and great customer service. I will share your great review with Chad and the team. Welcome to the McDonough Toyota Family. Sincerely, McDonough Toyota Team "

July 01, 2016

Friendly and Knowledgeable,.best car buying experience ever! Just bought a used car at McDonough Toyota where the inventory was the best and cleanest cars we have seen anywhere, as well as engines for life! Dave More

by S Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Jul 01, 2016 -

McDonough Toyota responded

S Jones, Thank you so very much for taking the time to write such a great review and recommendation for Dave and our team. We are happy that you had such a great car buying experience, that's what we strive for at all times, we are glad to have you as a new member of McDonough Toyota Family. I will be sure to share your amazing review with Dave and the team. Thank you and please remember to take advantage of the services we offer. Hope to see you again soon. Sincerely, McDonough Toyota Team

June 26, 2016

Outstanding dealership Just had a great experience at McDonough Toyota in Staunton, Va. Friendly staff, they had exactly what I wanted, very fair assessment of my trade-in, More

by JohnW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Campbell, Gary Eavey
Jun 27, 2016 -

McDonough Toyota responded

John, Thank you so much for taking the time to write such an amazing review, we truly appreciate it. Glad that Gary was able to help you with your car purchase and that you had such a great experience. Our sales Associates strive to treat all our customers with the respect, and great customer service. I will share your great review with Gary. Welcome to the McDonough Toyota Family. Sincerely, McDonough Toyota Team

June 22, 2016

Great customer service and sales person Chose this dealership because of the wonderful sales person 'Gary Eavey!' What a gem. He is Customer Service AND Kindness plus!! You will love him! More

by Sarah Proctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Jun 22, 2016 -

McDonough Toyota responded

Sarah, Thank you so very much for taking the time to write such an amazing review, we truly appreciate it. Gary is a very knowledgeable sales associate and very customer service oriented. We are pleased to serve all our customers with kindness and respect. I will be certain to share your kind words with Gary and our Team! We look forward to seeing you soon. Hoping you are enjoying your new Tacoma! McDonough Toyota Team

June 15, 2016

Great dealership This is the third vehicle I have bought from McDonough over the years and they continue to be great to do business with. Not to mention that Toyota ma More

by MrT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Strahin
Jun 15, 2016 -

McDonough Toyota responded

MrT, Thank you for taking the time to write such an amazing review. We appreciate it and hope you enjoy your new vehicle. Congratulations, and please come visit us again soon. I will be sure to share your great review with Brian and the sales team. McDonough Toyota Team

June 02, 2016

Great Experience My overall experience with McDonough was great! Gary Eavy went the extra mile and time to get the vehicle i wanted. He was always quick to respond to More

by bhouff11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Jun 03, 2016 -

McDonough Toyota responded

Mr Houff, Congratulations on your new car purchase. Thank you very for taking the time to share your car buying experience and for the positive review. We wish you lots of fun driving your new vehicle, glad you had a great experience during your visit with us. I will pass your positive review on to Gary and the sales team. We look forward to seeing you soon. Nivia E Tedesco Vehicle Upgrade Manager"

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