McDonough Nissan - Service Center

Efficient Service The service advuwas was very helpful and cordial . The service was very efficient and they had me in and out. Andrew was very attentive of my needs The service advuwas was very helpful and cordial . The service was very efficient and they had me in and out. Andrew was very attentive of my needs and why I was visiting. More

my 2000 nissan frontier Please be advised that I was highly disappointed in the experts. My 2000 Nissan Frontier broke down on me and my mechanic said that it was the cat con Please be advised that I was highly disappointed in the experts. My 2000 Nissan Frontier broke down on me and my mechanic said that it was the cat converters, once he put them on the truck still didn't run right. He then hooked the computer gadget up to it and said it was the knock sensor. So at that time I didn't have faith in him so I decided to get it towed to the Nissan experts. Once the experts got it, they said it was the distributor and it cost me $795. So now I'm thinking to myself that my mechanic didn't know what the xxxx he was doing. I then picked up my car from the experts and drove it 4 miles and the check engine light came on, so I took it straight back to the so called experts and they kept it another day. Once you contacted me now you charge me another $135 diagnostic test and tell me its the knock sensor that will cost $1500 and a co2 ground wire that cost $700. The total cost will be $3130. I might as well buy a used engine. My take is there is no way in xxxx that with all the technology today, that you did know that from the beginning. If you have been straight up from the beginning I probably would have got you guys to put a used engine in. Now you did give me a quote for $5500, but I found a better deal. So I want to thank you for the opportunity to hear me vent, I know you guys on commission and got to make you money, but as a new store trying to establish yourself, you got to be straight up with your customers from the start. thanks for your time. More

Service center The rep was very helpfully with explaining what needed to be done with the vehicle. He didn’t force me to do anything I wasn’t ready to do but did exp The rep was very helpfully with explaining what needed to be done with the vehicle. He didn’t force me to do anything I wasn’t ready to do but did explain why everything needed done we discussed. More

Fast and to the point They always go out their way to treat you as number 1 priority. They even wash your car after every service visits regardless of the reason for the se They always go out their way to treat you as number 1 priority. They even wash your car after every service visits regardless of the reason for the service visits. More

Great Service I love the service that McDonough provides. They offer military discounts. The quality of work seems to be just as good as the Infinity dealership. Ju I love the service that McDonough provides. They offer military discounts. The quality of work seems to be just as good as the Infinity dealership. Just not as expensive. Just not as happy with the service rep turnover. More

Disappointment Would NEVER recommend this dealership to anyone brought rental car back 2 dealership once their they told us we had to take car back 2 Enterprise and Would NEVER recommend this dealership to anyone brought rental car back 2 dealership once their they told us we had to take car back 2 Enterprise and they will bring us back that wasn't communicated 2 us until we arrived at dealership 2 return rental that was 1 of the problems not 2 mention I made an appt 2 have truck repaired get there at 9:45 appt at 10am only 4 them 2 tell us they would have 2 look at truck first 2 determine if we needed the recall which we did on top of that we were never called back about our vehicle we had 2 call them which was 3pm they admitted they drop the ball by not calling back 2 inform us how things were looking very unorganized serv oi cr department More

Excellent Customer service NOTHING AT THIS TIME. My issue was resolved and that is all that matters. The recall was taken care of and the oil change was done, as promised. NOTHING AT THIS TIME. My issue was resolved and that is all that matters. The recall was taken care of and the oil change was done, as promised. More

customer services is the best call the customer by there name and explained everything that was done and that needed to be taken care of soon as possible, I thank him foe that call the customer by there name and explained everything that was done and that needed to be taken care of soon as possible, I thank him foe that More

Recall issue This was my first visit. As I drove inside, I saw smiles and helpful hands on deck. I was warmly greeted by the advisor. My advisor was on point fro This was my first visit. As I drove inside, I saw smiles and helpful hands on deck. I was warmly greeted by the advisor. My advisor was on point from start to finish. My visit was Awesome. More

Hats off to Jesus I purchased my vehicle at a different Nissan dealership but get it serviced with McDonough Nissan. I love the discount coupons I receive frequently I purchased my vehicle at a different Nissan dealership but get it serviced with McDonough Nissan. I love the discount coupons I receive frequently via email. Your services are always quickly performed and love that you wash my car and have delicious snacks and coffee while waiting in the lounge. Jesus a Service consultant is always SO nice and accommodating. Next time we purchase a vehicle, will definitely come here. More