McDonough Nissan - Service Center

Nissan Versa transmission replacement A young man named Elvis was my service advisor! He is amazing, went above and beyond to resolve the issue with this vehicle! Outstanding communicatio A young man named Elvis was my service advisor! He is amazing, went above and beyond to resolve the issue with this vehicle! Outstanding communication skills, thanks for everything More

Oil/Tires When we bought car everyone kept telling us y’all do oil changes all day for $5. I can get tires done at Discount Tire for a onetime few of $48 and t When we bought car everyone kept telling us y’all do oil changes all day for $5. I can get tires done at Discount Tire for a onetime few of $48 and they will do for life of fire. Never see the same people any more. Nothing is ever the same at dealership. Gives me a very uneasy feeling More

Excellent customer service I received excellent, professional and expeditious customer service. Orlando thank you! Eriq you also went above and beyond to assist me in finding a I received excellent, professional and expeditious customer service. Orlando thank you! Eriq you also went above and beyond to assist me in finding a car part I needed! THANK YOU!!!!!! More

Excellent service I came for an oil change and tire rotation, consultant was nice and helped me with everything. Excellent service and paying was easy. I will come agai I came for an oil change and tire rotation, consultant was nice and helped me with everything. Excellent service and paying was easy. I will come again. More

Did not do multipoint inspection Did not check tire pressure - it was low 26 in 2 tires. Did not refill washer fluid. Brake fixed and now squeak louder. Makes be wonder what else w Did not check tire pressure - it was low 26 in 2 tires. Did not refill washer fluid. Brake fixed and now squeak louder. Makes be wonder what else was not done. May need to start taking my vehicle for maintenance somewhere else. Very disappointing. The only good thing was the clerk who wrote up the work, she was nice. More

Superior Customer Service Awesome experience from the time I put my car in park until service was complete!!! Was promptly greeted, adviced of how long the wait was and where w Awesome experience from the time I put my car in park until service was complete!!! Was promptly greeted, adviced of how long the wait was and where waiting room is and refreshments I could enjoy during my wait. More

Good but long My appointment was at 7:30 for an alignment and I found out I had a recall on my car I didn’t get out until 10:30 and I wasn’t really kept up on how l My appointment was at 7:30 for an alignment and I found out I had a recall on my car I didn’t get out until 10:30 and I wasn’t really kept up on how long it would be or the update on my car until I ask More

Very helpful. I had a great experience while I was here. The service department is one of the best in town. I was updated every step of the way. This is my top choi I had a great experience while I was here. The service department is one of the best in town. I was updated every step of the way. This is my top choice for maintenance on my car. More

Service Satisfaction I purchased my car at McDonough Nissan 2016 and I have been returning for service for 2 years. The service advisor's are always attentive, professiona I purchased my car at McDonough Nissan 2016 and I have been returning for service for 2 years. The service advisor's are always attentive, professional and very customer service driven. When ever I am not 100%satisfied they will make sure I leave satisfied More

Great Customer service Jesus was very professional and polite. He kept me informed about my car, while I waited. Very quick service! I hope I get to work with him next time. Jesus was very professional and polite. He kept me informed about my car, while I waited. Very quick service! I hope I get to work with him next time. More