McDonough Nissan - Service Center

Great experience. Had a scheduled appointmemt and my services needed all lined up. I was in and out timely when promised and kept my day on schedule. Had a scheduled appointmemt and my services needed all lined up. I was in and out timely when promised and kept my day on schedule. More

Professional Excellence The service department goes above and beyond to ensure customer satisfaction. I was able to walk in and get a oil and filter change along with a tire The service department goes above and beyond to ensure customer satisfaction. I was able to walk in and get a oil and filter change along with a tire rotation and balance for an excellent price. I was in and out in an hour! The McDonough Nissan staff provide WiFi, snacks and drinks while you wait. Thank you McDonough Nissan! More

First time at Mcdonoufh Nissan I had a very courteous advisor (Elvis). I was informed about maintainance issues that needed to be addressed immediately and that could wait and an es I had a very courteous advisor (Elvis). I was informed about maintainance issues that needed to be addressed immediately and that could wait and an estimate of when it should be done.Timely service and a bright and welcoming waiting area. More

Great experience I had a great experience at the McDonough Nissan. I went in for an oil change and Jerry Evans took very good care of me and my car. Jerry is amazing. I had a great experience at the McDonough Nissan. I went in for an oil change and Jerry Evans took very good care of me and my car. Jerry is amazing. More

Awesome service done right We dropped off our Nissan Frontier for a oil change and tire rotation. In the time it took to run down the street for a hair cut out truck was compet We dropped off our Nissan Frontier for a oil change and tire rotation. In the time it took to run down the street for a hair cut out truck was compete and clean inside and out... can’t say enough Nissan is amazing More

I brought my Nissan Maxima in for repairs. My vehicle was repaired satisfactorily. The service agent Shelby, was very helpful and thorough in explaining and insuring my vehicle was repaired. I My vehicle was repaired satisfactorily. The service agent Shelby, was very helpful and thorough in explaining and insuring my vehicle was repaired. I was kept informed of any changes or updates. More

Dealer had vehicle 2 days to fix safety recall and change oi Everyone at service center was considerate and professional. I was slightly aggravated about two issues 1) When I bought the vehicle from this deal Everyone at service center was considerate and professional. I was slightly aggravated about two issues 1) When I bought the vehicle from this dealership I was promised 3 free oil changes. The first-time I took the car for service they charged me for the service and I had to remind them of their agreement at time of purchase. Same thing happened with the second service when they fixed the safety recall. Apparently no one at the dealership recorded the comp oil changes at time of purchase. When I take the car in for the third service I am sure there will be another issue about the 3rd comp service. When I explain to the service manager what's happening I'm not charged but I'm not sure if they believe me or Not, and to me it becomes an integrity issue. 2) When I got the car back there was grease on the inside of the driver's door and spilled coffee in the pocket of the door. I didn't say anything, I just drove the car home and cleaned it myself. These are not earth shaking issues, but if you really want to improve your customer service I think you should have this information. I do feel that the people in the dealership that I interacted with are trying to do a good job. More

Service advisor polite, service quick Service advisor was polite. I had a oil change and was in and out in 30 minutes. I will continue to use for any other service or repairs needed. Service advisor was polite. I had a oil change and was in and out in 30 minutes. I will continue to use for any other service or repairs needed. More

Nice facility Conducted repair on my vehicle and detailed the car. Great facility and conveniently located. repair completed within a reasonable amount of time. Fri Conducted repair on my vehicle and detailed the car. Great facility and conveniently located. repair completed within a reasonable amount of time. Friendly upon arrival. More

Fast and friendly service. Excellent customer service. I was able to get in and out with minimum wait time. The service representative knew what was wrong immediately and too Excellent customer service. I was able to get in and out with minimum wait time. The service representative knew what was wrong immediately and too care of the problem expedited. More