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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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September 28, 2024

Advertise price matching, but give customers a hard time when using a competitors coupon for comparable service. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Riley
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Oct 02, 2024 -

McDonough Hyundai responded

Hello, thanks for reaching out to us. Here at McDonough Hyundai we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would like to discuss your experience in more detail, please give us a call at (888) 346-8956 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

September 27, 2024

Think they could br more helpful and have options for things that become so expensive More

by madamsv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Sep 27, 2024 -

McDonough Hyundai responded

We're sorry to hear that you didn't have a fully satisfying experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2024

The lady that assisted me was off the chain and very professional and courteous .She explained all the details to me. More

by jaynelle242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Sep 27, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2024

Everyone was very professional, friendly, and very informative. The facility was clean and welcoming. Thank you! More

by FANNDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2024

We got in fast and they took care of us. The dealership is top notch for service. More

by ckbamajama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2024

Friendly and very easy to make an appointment Nice to speak to a person when making the appointment. More

by HOSSIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

September 26, 2024

Work was performed as stated and in a timely manner. Employees were courteous and accommodating. More

by marketheridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 19, 2024

"I've found my trusted partner for car service at McDonough Hyundai! In today's 'trust but verify' world, I've consistently verified the accuracy and reliability of their diagnoses. Tony stands out f More

by LEONARDROBINSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

McDonough Hyundai responded

Thank you for your very kind review, Leonard. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 18, 2024

Fast and precise service! Jacob Davis was by far the best Service Advisor that I have spoke to at McDonough Hyundai! More

by jennifer.waltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
Report | Print
Sep 18, 2024 -

McDonough Hyundai responded

Jennifer, Thank you for your very kind service review. Jacob and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 08, 2024

The Service center had THREE opportunities from May 2024 through end of August 2024 to find and FIX the oil leak in my 2013 Azera. They missed it at every opportunity. Until the coolant started leaking too More

by msdjones33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Riley
Report | Print
Sep 09, 2024 -

McDonough Hyundai responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing, please contact our Manager at (888) 346-8956. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

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