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McDonough Hyundai - Service Center

McDonough, GA

4.4
567 Reviews

567 Reviews of McDonough Hyundai - Service Center

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September 28, 2023

This place is clean, efficient, kind, and professional! I'm so glad a location like this is so close to where I live. Thank you, everyone, at the Hyundai McDonough team! More

by RENEE K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Sep 28, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Renee, for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2023

Great customer service. In and out very quickly. Very clean dealership and customer lounge. Definitely will use this service department again. More

by 1mayhue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Sep 27, 2023 -

McDonough Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2023

Well I would like to say the dealership was very nice and clean and very accommodating with the snacks. Now let's get into talking about Jeremiah. He was at first very pleasant to meet and work with. He aske More

by CEBLUE_21
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Sep 30, 2023 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

September 27, 2023

Great customer service and time spent there for service was very reasonable. I thank you More

by dvtcloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Sep 28, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 27, 2023

The experience I had at McDonough Hyundai was great. It didn't take a long time and the customer service was excellent. More

by Bonnierudd46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Sep 27, 2023 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Sep 29, 2023 -

McDonough Hyundai responded

Hello, it really means a lot to us that you took the time to write such a positive review about McDonough Hyundai so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 27, 2023

They do excellent work they give good recommendations on what your car needs as well as the cost for the services More

by dpack49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 27, 2023 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Sep 29, 2023 -

McDonough Hyundai responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 26, 2023

Leonard Robinson was helpful, professional, and knowledgeable about my car and its condition. In addition, he was personable and friendly, working to make sure I don't bring my car anywhere else. More

by Robert Heiney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 27, 2023 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Leonard was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Sep 29, 2023 -

McDonough Hyundai responded

Hello Robert, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 26, 2023

The part for an important recall was not in stock after waiting 2 weeks for the appointment. More

by dvns_69
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Sep 26, 2023 -

McDonough Hyundai responded

Thank you for this feedback, and we apologize for any inconvenience caused by us. Please don't hesitate to reach out to us directly if we can be of any further assistance, we are always happy to help! Michael Austin Owner Loyalty Manager 470-713-7468

September 25, 2023

McDonough Hyundai is a great dealer with knowledgeable and helpful employees. I recommend everyone to go to McDonough Hyundai and get a brand new car. More

by bivens_austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Sep 26, 2023 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 24, 2023

Mr Robinson was very professional. He made sure my vehicle was done on time. The dealership is very clean. I enjoyed having my vehicle serviced at your facility. Thank you. More

by TODD288USA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 25, 2023 -

McDonough Hyundai responded

Thank you, Todd, for your kind words for Leonard Robinson and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Sep 26, 2023 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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