Back

McDonough Hyundai - Service Center

McDonough, GA

4.4
531 Reviews

531 Reviews of McDonough Hyundai - Service Center

Sort by
September 21, 2023

Great customer service and quick response time. Very friendly environment and the service rep was very courteous and prompt in responding. More

by rshah1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Sep 23, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 20, 2023

I love McDonough Hyundai, I have gotten great, service every time I have come there! More

by nichelleholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THYRONE "Jay" Jackson, MYREON B SHOCKLEY
Sep 21, 2023 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 18, 2023

Awesome Staff, everyone is always so helpful. They make sure your time at the dealership is great, and that you're comfortable. I like it because they let you know everything that's going to be d More

by phylishadodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeril, Leonard, Monica, Leonard Robinson, MONICA FACIO, JERIL RASHAD LYMON
Sep 19, 2023 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear that Jeril and our team were able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future. Michael Austin Owner Loyalty Manager 470-713-7468

September 17, 2023

Jeremiah is always so helpful. He’s my go to person when I have a question. More

by PSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Augustinvil
Sep 18, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Jeremiah and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

September 17, 2023

Awesome staff, professional and courteous, very clean. Service was done under the ti e frame given. The even gave a free car wash and vacuum. I recommend this place anytime over the Riverdale locatio More

by Gastonjohnson48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All who worked on my car and the wash, Leonard Robinson
Sep 17, 2023 -

McDonough Hyundai responded

Gaston, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

September 15, 2023

Leonard was polite, respectful, and helpful. Having the maintenance service done took 3 hours, instead of the under 2 hrs I was told when I made the appointment. It wasn’t a problem for me as More

by Dhkandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson
Sep 15, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your patience and for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 14, 2023

We’re not able to provide fix for wireless charger problem. They told me it needed a fuse. I called a week later and was told the fuse was on back order. I went online and found the solution. I fi More

by mrfrye1048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 15, 2023 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Sep 19, 2023 -

mrfrye1048 responded

Yes

September 14, 2023

Not enough words! No problem with Service advisor. Loaner vehicle program poor. Mechanic knowledge terrible. More

by DEEGILLIAM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Sep 15, 2023 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

September 13, 2023

Leonard, gave great customer and taken time to explain why I didn’t need service done today. Keep up great customer service. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 13, 2023 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonard met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Professional, thorough, clean - I will take my vehicle to this dealership every time I need service More

by carolinechhina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 13, 2023 -

McDonough Hyundai responded

Thank you for the kind words for our service department, Caroline! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

...
49
...