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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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October 08, 2023

Excellent service, excellent staff. Keep up the great work! Looking forward to seeing you again! More

by fonzjr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, MONICA FACIO, MYREON B SHOCKLEY
Report | Print
Oct 09, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

Oct 10, 2023 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 03, 2023

Very pleasant nice and professional. I went in for an oil change and my car needed a software update. More

by cbaty78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Oct 04, 2023 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Oct 04, 2023 -

McDonough Hyundai responded

Hi, We appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 02, 2023

Clean, efficient, overall very satisfied with the personal service I have received from McDonough Hyundai. Jeril always makes it an easy appointment. He is very kind and attentive More

by pwkeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Report | Print
Oct 03, 2023 -

McDonough Hyundai responded

Hi, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 01, 2023

They damaged my wheel hubs and instead of admitting it they made it seem as if the vehicle came like that More

by www.williamsshamouy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Report | Print
Oct 03, 2023 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (470) 646-6634 to share more details about your visit so we can make things right.

October 01, 2023

I had a Very quick and friendly service with the team. I will return for service no doubt about it!!! More

by brittany.m.spurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Report | Print
Oct 02, 2023 -

McDonough Hyundai responded

It has been a pleasure serving you, Brittany. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai; we look forward to having you as a valued customer for many years to come. Michael Austin Owner Loyalty Manager 470-713-7468

October 01, 2023

Great customer service. I am treated as if I am their only customer! Great management. More

by VWTHOMAS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 01, 2023

You had me come in for service knowing what I was coming for and you did not have the parts to complete the job. More

by taphesha01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Oct 02, 2023 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. Michael Austin Owner Loyalty Manager 470-713-7468

September 30, 2023

I'm really grateful for McDonough Hyundai! The service is very timely and thorough. Jeremiah does a great job with communicating any issues as well as fixing them and keeping things affordable More

by Alonzo Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 30, 2023

Leonard was awesome explaining everything related to my service needed and explained everything professionally and in a clear manner. He is also awesome to talk with!! More

by Jonah R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jonah, and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

September 30, 2023

Good customer service. Had a couple issues that weren’t addressed. I’ll take care of them More

by pontiflet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil, MYREON B SHOCKLEY
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Michael Austin Owner Loyalty Manager 470-713-7468

Oct 01, 2023 -

pontiflet responded

As stated a couple of minor issues weren’t addressed, and one I forgot to mention

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